https://wiki.ss13.co/api.php?action=feedcontributions&user=Popecrunch&feedformat=atomSpace Station 13 Wiki - User contributions [en]2024-03-29T07:12:33ZUser contributionsMediaWiki 1.36.3https://wiki.ss13.co/index.php?title=User:Popecrunch&diff=38833User:Popecrunch2020-10-27T21:51:13Z<p>Popecrunch: </p>
<hr />
<div>pope crunch story time<br />
__TOC__<br />
==the one where i started a fake church==<br />
<popecrunch the SHIT IDIOT FUCK><br />
i created a fake church to launder money i made slinging weed back in the day, set up a website for it on a lark, and some dudes in tokyo found it and kept emailing me pictures of the church's logo they'd graffitied places<br />
<br />
i have no clue how the fbi found out about that<br />
<br />
<Readster><br />
is that the church of popecrunch<br />
<br />
<the quad glacier><br />
The Most Interesting Goon in the World<br />
<br />
<popecrunch the SHIT IDIOT FUCK><br />
it was literally named the church of crunch, yes<br />
<br />
<Robert><br />
I swear, if I had to choose one person I knew that probably had some connection to (insert shadowy group here), it would probably be popecrunch<br />
<br />
You have done a ton of really interesting things<br />
<br />
<popecrunch the SHIT IDIOT FUCK><br />
anyway i know a guy at the fbi and once in a while i have him see if i still have a dossier<br />
<br />
when he saw the 'possible cult leader' thing he was like I NEED YOU TO TELL ME WHAT THIS IS ABOUT BECAUSE GODDAMN<br />
<br />
when i managed to get enough info out of him to figure out what the fuck it was, somehow my answer of 'no no it wasn't really a cult, it was a scam to launder drug money' wasn't as reassuring as i thought it would be, so i had to make it up to him with a couple crates of booze<br />
<br />
===the one where i smuggled absinthe===<br />
<popecrunch the SHIT IDIOT FUCK><br />
which i actually already had the connections for from smuggling absinthe into the states and selling it at a *profane* margin to dumb goths back in med school<br />
<br />
<NONHUMAN><br />
''crates?''<br />
<br />
<popecrunch the SHIT IDIOT FUCK><br />
yeah<br />
<br />
it's not all that expensive if you know a guy who knows a guy and are willing to break some laws you haven't even thought about since the last time you read a snuffy smith strip<br />
<br />
like it's legal in the US now, but back then absinthe was illegal to own or sell<br />
<br />
so i had a guy in poland who could get it for me for like three bucks a bottle, i bribed a guy at the port of entry nearest me to make sure it 'accidentally' slipped through customs<br />
<br />
even after the various bribes and shipping my cost was still under ten bucks a bottle<br />
<br />
i'd sell it to dumb goths for 50-150 depending on how obnoxious they were and what kind of mood i was in<br />
<br />
i mean it was horrible stuff, you're not getting good booze for three bucks a bottle anywhere<br />
<br />
<San-tato><br />
It's not hard to aquire lab grade ethanol<br />
<br />
<popecrunch the SHIT IDIOT FUCK><br />
but it was all ''cool'' and ''exotic'' so those dipshits threw money at me for it<br />
<br />
==the one where i nearly killed a man in a bathroom==<br />
[18:31:44] <@popecrunch> this is: the story about the time i nearly killed a man in the bathroom at GE<br />
<br />
[18:31:52] <WrongEnd> You'll love it<br />
<br />
[18:31:59] <WrongEnd> hly shit<br />
<br />
[18:32:08] <WrongEnd> Pope what kind of stuff do you get into<br />
<br />
[18:32:15] <@popecrunch> ok so office bathrooms. you know how there's always that one guy who goes apeshit with the deodorizer spray until the entire room smells like a choking lilac hell<br />
<br />
[18:32:49] <@popecrunch> so anyway i was in there taking a shit because that is what you do in the bathroom and this guy had just taken a dump and was going ham with the spray<br />
<br />
[18:33:00] <@popecrunch> like it was going for more than a minute solid and he was bitching about it getting cold<br />
<br />
[18:33:11] <@popecrunch> i happened to have a lighter in my pocket<br />
<br />
[18:33:24] <WrongEnd> oh god<br />
<br />
[18:33:29] <@popecrunch> so i figure i'd flick the lighter and it would make a whoof noise and we'd have a funny story<br />
<br />
[18:34:02] <@popecrunch> it is important at this juncture to point out that the doors didn't close all the way at rest, like the door could close about another half inch before it pressed against <br />
the frame stop<br />
<br />
[18:34:14] <@popecrunch> like it was closed to the point where you couldn't see through it, it was just relaxed<br />
<br />
[18:34:18] <@popecrunch> anyway so i flick the lighter<br />
<br />
[18:34:36] <@popecrunch> when i can see again and hear again, all is screaming and the loud shrieking of the fire alarm<br />
<br />
[18:34:58] <@popecrunch> basically the entire room turned into a large fireball for a split second, my eyebrows, his eyebrows, and half of the dude's beard were just GONE<br />
<br />
[18:35:02] <WrongEnd> Hahahahaha pope how do you manage to get into these situations<br />
<br />
[18:35:16] <@popecrunch> the expanding gases had slammed the door shut so hard you could hear it across the entire floor of the building<br />
<br />
[18:35:44] <@popecrunch> i stashed the lighter in my pocket and just heartily agreed when the maintenance guy said it was probably a short somewhere that caused a spark<br />
<br />
[18:36:33] <@popecrunch> that was not the only gas-related shenanigan i got into at GE but it was surely the most dramatic<br />
<br />
==the one where i was a gross bastard in traffic==<br />
You yammer, "i confused the hell out of someone in traffic today"<br />
<br />
You yammer, "they nearly sideswiped me and then gave me the finger"<br />
<br />
You yammer, "i hollered EAT MY FAT PUSSY YOU SHITDRINKING FUCK" <br />
<br />
You yammer, "and then gave the international hand signal for vigorous cunnilingus" visual aid: http://i.imgur.com/GkPfDTY.gif and yes that is me<br />
<br />
You yammer, "the dude in the other car emitted a perfect D: and rode the brakes until he was well out of range"<br />
<br />
You yammer, "i think i'm a little too downtown for beltway traffic"<br />
<br />
==the one where pope took drugs, accidentally for once==<br />
<br />
<popecrunch> did i ever tell you guys about the phish festival i went to where i accidentally took mushrooms<br />
<br />
<DreamCarver> No, no you didn;t<br />
<br />
<popecrunch> oh man that was a fun weekend hee hee<br />
<br />
<phonemuz> Remember how I said I was drunk and hungover<br />
<br />
<phonemuz> Well I spent the last three hours dealing with a naked knife weilding meth guy<br />
<br />
<popecrunch> okay so i drive up to the old air force base - the festival had taken it over entirely - and i roll in, park the truck, and get out and INSTANTLY someone comes up to me with a cooler full of various Substances asking me what i want. What a greeting<br />
<br />
<popecrunch> so a couple ounces of weed, some hash, and a free pearl of opium later, I'm checking out the giant thumbsup sculpture someone made, digging the fire dancers, and rocking out to the ad-hoc performance of Mary Had A Little Lamb performed on half a dozen car horns across the parking lot<br />
<br />
<phonemuz> Fuck you<br />
<br />
<phonemuz> Lol<br />
<br />
<popecrunch> next day i wake up, drink some breakfast, and i'm wandering around the grounds waiting for the show to start. i see a sign saying FREE CAKE<br />
<br />
<popecrunch> shit yeah cake. i grab a piece and eat it, dude offers me a second i chow down<br />
<br />
<popecrunch> 'that was great, thanks,' i said, 'but the blueberries tasted weird and were sort of hard. are they dried?'<br />
<br />
<popecrunch> he grins. 'dude those were mushrooms'<br />
<br />
<popecrunch> the next five hours were very interesting<br />
<br />
<popecrunch> highlights: the half-naked street preacher who was standing on the top of a FURTHUR bus and hollering nonsense - like not even words, just gibbering - through a bullhorn at a crowd that had gathered around in rapt attention, hanging on every syllable<br />
<br />
<DreamCarver> God, drugs are scary but also sound really fun<br />
<br />
<popecrunch> a stunningly gorgeous woman who was wandering around asking dudes 'want some head?' and if they replied yes, she'd whip it out right then and there, do the needful, then say 'thanks' and wander off. NO clue what her deal was<br />
<br />
<popecrunch> some enterprising madman had driven in a truck where the back was this padded enclosure with pillows and whatnot, and had about a dozen puppies in there. If he saw someone who wasn't grinning enough, he'd walk up to them, give them a big hug, and let them hang out in the puppydome<br />
<br />
<popecrunch> it is impossible to be unhappy when you are chilling out in a big heap of pillow petting approximately a dozen puppies<br />
<br />
<popecrunch> he didn't take money for this, he was just one of god's own superheroes, doing what he can in the unending war against the forces of the grinch<br />
<br />
<The_Rain> Puppydome sounds awesome. <br />
<br />
<popecrunch> puppydome owned<br />
<br />
<DreamCarver> Christ.<br />
<br />
<DreamCarver> That sounds amazing<br />
<br />
<TheNewTeddy> ah I see what's going on. putin didn't fuck with the actual vote as much as last time, he simply changed the election system. Half the seats are FPTP, which means like 200 free seats for his party<br />
<br />
<popecrunch> and no cops anywhere. the maine state police had fucked off basically immediately when they figured out that we were far enough from town to freak out the locals, and about four minutes after getting there nobody was going to be able to comprehend what car keys were for so there was no danger of DUI<br />
<br />
<popecrunch> to not freak out the locals, rather<br />
<br />
<popecrunch> we jimmied open one of the abandoned hangars and hotboxed it. let me repeat that bit for emphasis. WE HOTBOXED A MILITARY AIRCRAFT HANGAR.<br />
<br />
<popecrunch> those are Large.<br />
<br />
<DreamCarver> Holy shit<br />
<br />
<shotgunbill> "I RUN PUPPERTOWN"<br />
<br />
<shotgunbill> WELCOME TO THE PUPPYDOME<br />
<br />
<popecrunch> later, i was high on six different illicut substances and in a big sweaty postcoital heap of hippies, and found religion<br />
<br />
<popecrunch> illicit, rather<br />
<br />
<Hufflaw> stay safe pupper<br />
<br />
<popecrunch> it was a wonderful time and i think back on it on gray days where the world seems shitty and mean<br />
<br />
<popecrunch> for one brief shining moment, there was Puppydome<br />
<br />
<popecrunch> one poor bastard got sent to megaprison though, he missed the exit off 95 to toe festival, and that was the last exit before the border to canada. so he pulls up to the customs station, the guard says 'Hi, welcome to Canada. Gotta search your car.' he thinks on the giant tank of nitrous and the other contraband in his van, says 'uh no thanks i'll just turn around' and the guard helpfully directs him to the turnout lane. two <br />
minutes later he <br />
<br />
<popecrunch> meets customs on the US side. 'Hi welcome to the US. Gotta search your vehicle.' he was well and truly boned<br />
<br />
<popecrunch> i am told he briefly considered just living in the border zone for the rest of his life but eventually realized he would need food and a toilet eventually, so begged the us customs guard to go easy on him. they sort of didn't<br />
<br />
<Mortvert> bad luck + idiocy?<br />
<br />
<popecrunch> yuuuup<br />
<br />
<popecrunch> PROTIP: if you've got a van full of disco biscuits, laughing gas, and the devil's lettuce, do not miss your exit when it is the last exit before the border to a different country<br />
<br />
<Mortvert> why hasn't he tossed all that shit?<br />
<br />
<popecrunch> where would he toss it? he was in the border zone that is very heavily guarded and watched.<br />
<br />
<The_Rain> Whoops.<br />
<br />
<br />
==the one where i got surgery on my ass==<br />
Sep 18 14:32:18 <@popecrunch> Just don't be a giant idiot like I was and wait until you need actual surgery to handle it<br />
<br />
Sep 18 14:33:35 <DreamCarver> You sound like you have experience<br />
<br />
Sep 18 14:33:40 <Hephasto> what a perfect time to pay attention to chat again<br />
<br />
Sep 18 14:33:42 <@popecrunch> yeah i just recently had my asshole retooled<br />
<br />
Sep 18 14:34:40 <Mortvert> Hephasto - welcome to #goonstation.<br />
<br />
Sep 18 14:34:47 <Mortvert> It happens once every few months<br />
<br />
Sep 18 14:34:49 <@popecrunch> i had three internal hemorrhoids and one external, one of the internals they could handle the way you would castrate a goat, by just wrapping a rubber band <br />
around it and strangling it off, one of the others they chopped off and sewed up, and biggie they handled by smooshing it back into place and lacing it up like a football. the external one they <br />
sawed it off and sewed it up<br />
<br />
Sep 18 14:35:16 <Mortvert> popecrunch is a goddamn terminator<br />
<br />
Sep 18 14:35:38 <@WrongEnd> Popecrunch always has a crazy story to tell<br />
<br />
Sep 18 14:35:46 <@WrongEnd> Like how the hell do you live such a turbulent life<br />
<br />
Sep 18 14:35:54 <@popecrunch> then once the anaesthesia wore off to the point where i was able to emit actual words instead of 'hrgbl.' and 'bluhhhhhh???' they shoveled me into the car, gave <br />
me a trash bag full of oxycodone, and mimi drove me home<br />
<br />
Sep 18 14:35:54 <Mortvert> By being popecrunch<br />
<br />
Sep 18 14:36:07 <@popecrunch> my life is what happens when you use CHA and LUK as dump stats<br />
<br />
Sep 18 14:36:28 <Mortvert> popecrunch - so most likely I have nothing to fear?<br />
<br />
Sep 18 14:36:33 <@popecrunch> oh yeah no you'll be fine<br />
<br />
Sep 18 14:36:46 <@Hufflaw> Luk a duk<br />
<br />
Sep 18 14:36:47 <@popecrunch> at worst they'll do the rubber band thing, takes five minutes in the office and you're good to go<br />
<br />
Sep 18 14:36:50 <Mortvert> /cut 3 weeks forward<br />
<br />
Sep 18 14:36:55 <@popecrunch> i waited months to get mine looked at<br />
<br />
Sep 18 14:37:01 <oxy> when they pulled my wisdom teeth, they let some dumb girl sew it up and she sewed my tongue to my gums<br />
<br />
Sep 18 14:37:02 <Mortvert> "Hi, I'm at ICU"<br />
<br />
Sep 18 14:37:08 <oxy> she only noticed when i told her<br />
<br />
Sep 18 14:37:11 <@WrongEnd> Ouch<br />
<br />
Sep 18 14:37:15 <@Hufflaw> how did you manage to tell her oxy<br />
<br />
Sep 18 14:37:16 <@popecrunch> dang<br />
<br />
Sep 18 14:37:30 <@Hufflaw> man this one chick i met, i literally couldn't talk to her!<br />
<br />
Sep 18 14:37:32 <@popecrunch> the staff at the surgical center loved me<br />
<br />
Sep 18 14:37:34 <oxy> i was afraid of dentists after that for a while<br />
<br />
Sep 18 14:37:36 <@Hufflaw> she sewed my tongue to my gums<br />
<br />
Sep 18 14:37:52 <@WrongEnd> Like the worst I've suffered is "Hey we had to pull out this tooth because it was stuck but HEY LOOK AT THIS TOOTH HERE, LET'S PULL IT TOO EVEN THOUGH THE <br />
ANESTHESIA IS WEARING OFF AND IT WASN'T PLANNED TO BE PULLED OUT"<br />
<br />
Sep 18 14:38:12 <DreamCarver> AHAHAHAHA FUCK THIS GUY AMIRITE<br />
<br />
Sep 18 14:38:14 <@WrongEnd> Young me screamed bloody hell and cried a lot when they did that<br />
<br />
Sep 18 14:38:15 <oxy> actually i almost didn't noticed either cause they gave me like 10 injections<br />
<br />
Sep 18 14:38:16 <@popecrunch> anesthesiologist shot me up with something to relax me, probably IV ativan. 'ok this is to help you relax, it'll hit pretty quickly. feel it yet?' 'nothing doc' <br />
'how about now?' 'well i can tell you one thing doc i'm definitely NOT afraid of the fucking POLICE right now'<br />
<br />
Sep 18 14:38:35 <@popecrunch> the anaesthesiologist had to grab onto a chair to keep from falling over he was laughing so hard<br />
<br />
Sep 18 14:38:51 <oxy> but they always managed to miss the nerve that was connected to the hole they bore a hole into and then put a thing in and cracked it from the inside<br />
<br />
Sep 18 14:39:02 <oxy> connected to the tooth, i mean<br />
<br />
Sep 18 14:39:04 <@WrongEnd> Oh man they just kinda<br />
<br />
Sep 18 14:39:07 <DreamCarver> AHHHHHHH<br />
<br />
Sep 18 14:39:08 <@popecrunch> then after the surgery, a nurse came to extubate me (nasal intubation), and said that since i was super dehydrated, the tube was probably stuck to my mucus <br />
membranes so this was gonna hurt, so i should brace myself<br />
<br />
Sep 18 14:39:08 <@WrongEnd> Nabbed it and PULLED<br />
<br />
Sep 18 14:39:15 <@WrongEnd> Hell to doing anything to the nerves<br />
<br />
Sep 18 14:39:16 <@popecrunch> i do so and she yanks the fucker out like she's trying to start a lawnmower<br />
<br />
Sep 18 14:39:22 <@WrongEnd> Nerves will snap on their on amirite<br />
<br />
Sep 18 14:39:36 <DreamCarver> OW.<br />
<br />
Sep 18 14:39:37 <Mortvert> popecrunch - I saw your picture so that gave me a funny mental image<br />
<br />
Sep 18 14:39:40 <shotgunbill> i paid extra for laughing gas instead of local injection for my wisdom teeth<br />
<br />
Sep 18 14:39:43 <@popecrunch> i pry my fingers out of the bed rails and say 'jesus christ lady don't do that again i'll tell you almost anything you wanna know'<br />
<br />
Sep 18 14:39:47 <@popecrunch> she giggles and says 'almost?'<br />
<br />
Sep 18 14:39:50 <shotgunbill> i kept saying "ouch" until I couldn't feel anything any more<br />
<br />
Sep 18 14:39:55 <shotgunbill> it was a good plan<br />
<br />
Sep 18 14:39:56 <@popecrunch> i look her dead in the eye and say 'i will never reveal the wu-tang secret'<br />
<br />
Sep 18 14:40:00 <oxy> yeah i probably should have too<br />
<br />
Sep 18 14:40:04 <@popecrunch> the dude in the recovery bay next to mine EXPLODES in laughter<br />
<br />
Sep 18 14:40:36 <DreamCarver> Pope holy SHIT do you just THINK THIS SHIT UP ON THE SPOT<br />
<br />
Sep 18 14:40:49 <@WrongEnd> It's fucking pope<br />
<br />
Sep 18 14:40:55 <@popecrunch> keeping the wu-tang secret safe is never far from the top of my mind, friend<br />
<br />
Sep 18 14:40:57 <@WrongEnd> Everything he does is both spontaneous and fucking hilarious<br />
<br />
Sep 18 14:41:00 <oxy> the clan doesn't look kindly on traitors<br />
<br />
==the one where i peed on the government==<br />
Sep 18 14:43:16 <@popecrunch> then get your ass to DC and unless i'm having surgery or on fire or something we'll go out on the town and get hammered. i'll show you my favorite noodle bar in <br />
chinatown and we can go piss on the faa<br />
<br />
Sep 18 14:43:22 <@popecrunch> i love that bar<br />
<br />
Sep 18 14:43:41 <@popecrunch> found a table of locals and i taught them good ship venus, they tauight me some song in mandarin that was about a fisherman fucking a dolphin<br />
<br />
Sep 18 14:43:55 <@popecrunch> when i was stumbling back to the train station, i lamented the lack of public bathrooms<br />
<br />
Sep 18 14:43:58 <Mortvert> popecrunch - reminder: I live in middle of nowhere, poland.<br />
<br />
Sep 18 14:44:24 <@popecrunch> and so not wanting to ride the red line home with a yellow line in my shorts, i found a loading dock somewhere without cameras around and let it fly. when i was <br />
staggering back, i saw the sign and noticed i had urinated on the FAA building<br />
<br />
Sep 18 14:44:38 <Mortvert> FAA?<br />
<br />
Sep 18 14:44:44 <@popecrunch> federal aviation administration<br />
<br />
Sep 18 14:45:27 <DreamCarver> Oh my fucking GOD pope<br />
<br />
Sep 18 14:45:35 <DreamCarver> You pissed on our aircraft control<br />
<br />
Sep 18 14:45:43 <@popecrunch> yup<br />
<br />
Sep 18 14:45:47 <@popecrunch> it's right off the national mall<br />
<br />
Sep 18 14:45:48 <The_Rain> I love Pop stories so far. <br />
<br />
Sep 18 14:45:52 <The_Rain> pope*<br />
<br />
Sep 18 14:46:00 <@popecrunch> it was either that or piss in the reflecting pool<br />
<br />
Sep 18 14:46:03 <@popecrunch> burb toilet<br />
<br />
==the one where i went to college with morons and psychopaths==<br />
Aug 16 12:13:43 <@popecrunch> a discussion about laundry mishaps in another window reminded me of a tale from college so<br />
<br />
Aug 16 12:13:49 -Notice- {to #goonstation} STORY TIME<br />
<br />
Aug 16 12:13:57 <Mortvert> Wire|Work :D<br />
<br />
Aug 16 12:14:10 <@popecrunch> ok so back in college, right<br />
<br />
Aug 16 12:15:02 <@popecrunch> i've told you about Stupid Craig. Anyway, he decided one day he was going to prank his buddies, and smuggled a beaker of SOMETHING out of one of the organic <br />
chem labs that was this crystalline powder that, when mixed with water, would produce a BRILLIANT and FABULOUS pink liquid<br />
<br />
Aug 16 12:15:31 <@popecrunch> so he dumped it in the washing machine, figuring that the next poor fucker to use that washing machine would end up with barbie pink clothes<br />
<br />
Aug 16 12:16:01 <@popecrunch> problem the first: the next person to use that washing machine was Big Ben, a dude from up round Fort Kent way who was seven feet tall, almost that wide, and <br />
probably part moose<br />
<br />
Aug 16 12:16:26 <@Spacebee> [LLJK US 2] is starting a new round!<br />
<br />
Aug 16 12:16:47 <@popecrunch> problem the second: living up to his nickname, Stupid Craig didn't bother thinking that the chemical might do more than just dye things pink. clothes went in, a <br />
PINK SLURRY OF MELTED COTTON came out. Did you know you can melt cotton? You can melt cotton.<br />
<br />
Aug 16 12:17:02 <@popecrunch> so anyway Big Ben was not pleased and beat stupid craig with a fire door<br />
<br />
Aug 16 12:17:07 <Mortvert> wait<br />
<br />
Aug 16 12:17:11 <Mortvert> WITH?<br />
<br />
Aug 16 12:17:41 <@popecrunch> like he tore the goddamn fire door off its hinges and beat stupid craig half into a coma with it. took eight dudes to pry ben off craig, and even then it wasn't <br />
because we overpowered ben because that's a fake idea, the man's a beast. it was more than we talked ben out of homicide<br />
<br />
Aug 16 12:18:12 <TheNewTeddy> who were your 7 friends<br />
<br />
Aug 16 12:18:18 <@popecrunch> there's a reason we called big ben big ben. homeboy was HUGE. literally seven foot tall.<br />
<br />
Aug 16 12:18:32 <raemuz> Oh I thought it was because he was British<br />
<br />
Aug 16 12:18:42 <raemuz> And an anthropomorphic clock<br />
<br />
Aug 16 12:18:46 »» @hukhukhuk slaps raemuz around a bit with a large trout<br />
<br />
Aug 16 12:18:56 <raemuz> Ow<br />
<br />
Aug 16 12:19:13 <@popecrunch> let's see, it was me, Jesus Doug, Scary Nate, Ned the Head, Kyle, Smoke, Queen, and uhhh<br />
<br />
Aug 16 12:19:14 »» Mortvert dunks raemuz in tank of mechanically separated chicken slurry <br />
<br />
Aug 16 12:19:15 <@popecrunch> who was the last guy<br />
<br />
Aug 16 12:19:27 <@popecrunch> it was either fetus or that other dude<br />
<br />
Aug 16 12:20:04 <@popecrunch> queen was a hell of a guy. looked a LOT like freddie mercury and was easily twice as gay<br />
<br />
Aug 16 12:20:23 <oxy> bayer is thinking about buying monsanto<br />
<br />
Aug 16 12:20:29 <@popecrunch> which in maine you'd think would be a walking hate crime waiting to happen but he was also the charmingest motherfucker to ever walk this earth<br />
<br />
Aug 16 12:20:34 <oxy> as if they hadn't been evil anough already<br />
<br />
Aug 16 12:21:10 <@popecrunch> someone would start calling queen a fag or whatever and he'd flash 'em the pearly whites and wink at them and within MINUTES they were doing that whole low <br />
conversation thing and you knew that queen wasn't sleeping alone tonight<br />
<br />
Aug 16 12:21:41 <oxy> also i thought he's called big ben cause he delivers the beats every hour<br />
<br />
Aug 16 12:22:27 <@popecrunch> big ben was a trip. his possible moose ancestry wasn't only apparent with the fact that he was a beef golem, but he was also one of the ugliest creatures on <br />
god's earth<br />
<br />
Aug 16 12:22:40 <TheNewTeddy> don't let him hear you say that<br />
<br />
Aug 16 12:22:41 <@popecrunch> i mean i love the guy don't get me wrong but he looked like someone set his face on fire at a young age and tried to stab it out with a fork<br />
<br />
Aug 16 12:22:52 <Gulping> well i came in right in the middle of something really interesting<br />
<br />
Aug 16 12:22:52 <@popecrunch> nah he was cool with it<br />
<br />
Aug 16 12:23:11 <@popecrunch> anyway the point of this aside is that big ben wasn't all that popular with the ladies. he didn't give much of a shit because he had Ways of taking care of his <br />
needs.<br />
<br />
Aug 16 12:23:42 <@popecrunch> first day in the dorms, he shows his roommate a bandana. 'if you come back and this is on the doorknob, do not even knock. come back in half an hour.'<br />
<br />
Aug 16 12:24:00 <@popecrunch> a week later i saw his roommate come up onto the floor, head for his room, door opens<br />
<br />
Aug 16 12:24:01 <@popecrunch> a scream<br />
<br />
Aug 16 12:24:04 <@popecrunch> he runs out<br />
<br />
Aug 16 12:24:14 <@popecrunch> and transferred to another dorm as fast as the paperwork would go<br />
<br />
Aug 16 12:24:46 <@popecrunch> he REFUSED to talk about what he saw and ben would just grin and change the subject. anyway one day i needed something from ben and he'd forgotten to put on the <br />
bandana<br />
<br />
Aug 16 12:24:54 <Gulping> ohhhhhhhhhhhhhhhhh<br />
<br />
Aug 16 12:24:56 <@popecrunch> and that's how i discovered how big ben handled his Needs.<br />
<br />
Aug 16 12:25:51 <@popecrunch> What he would do is go to a butcher shop and get a beef liver, take it back to his room, stab a hole in it, microwave it until it was warm, put on the jenny <br />
mcarthy playboy video, lube up, and go to town<br />
<br />
Aug 16 12:26:21 <@popecrunch> so here's me, i open the door, to see god's perfect meatcube giving the thousand-yard stare to his television while fucking the shit out of a lump of organ meat<br />
<br />
Aug 16 12:26:22 <Gulping> was this med school or normal college<br />
<br />
Aug 16 12:26:26 <@HeadSurgeon> the med doctors<br />
<br />
Aug 16 12:26:37 <Gulping> yeah, sounds right<br />
<br />
Aug 16 12:26:47 <@popecrunch> med school, big ben was in for an athletic therapy degree<br />
<br />
Aug 16 12:27:05 »» ChanServ gives channel operator status to Marquesas<br />
<br />
Aug 16 12:27:15 <@popecrunch> i'm a pretty hard guy to shock so i didn't scream or nothing i just sort of said 'oh, uh, i'll come back later' and left<br />
<br />
Aug 16 12:27:47 <@popecrunch> and for the rest of the year whenever i heard the soundtrack to that video and smelled the weird coppery smell of microwaved liver, i'd try and trick people into <br />
busting in on big ben<br />
<br />
Aug 16 12:27:56 <Gulping> that's not even the worst dang thing someone's done with cow parts in the microwave<br />
<br />
<br />
==the one where i tell you how to put my meat inside you==<br />
<br />
[20:40:08] <@popecrunch> BEGIN LOGGING NOW, because this shit is GOOD.<br />
<br />
[20:40:37] <@popecrunch> step one get a onion. cut on it some, quarters is fine but if you mince it you'll want to kill yourself later. take it easy. log it in the crockpot.<br />
<br />
[20:41:03] <@popecrunch> step two toss in a pork shoulder / picnic pork shoulder / boston butt / pork butt. these are all the same thing. no, don't cut off the skin or the fat cap or the bone. just - toss it in.<br />
<br />
[20:41:09] <@popecrunch> you can cut some slashes in the skin if you want to.<br />
<br />
[20:41:27] <@popecrunch> step three dump in about a double handful of brown sugar. this is the most precise measurement you will use in this recipe, so enjoy it.<br />
<br />
[20:41:45] <@popecrunch> add in about gluglugluglug of worcestershire sauce (roughly a quarter cup, but really, do not give a shit about amounts)<br />
<br />
[20:42:03] <@popecrunch> dump in about glugluglugluglugluglug of cider vinegar, about twice as much as the worcestershire. seriously don't sweat it.<br />
<br />
[20:42:34] <@popecrunch> set the crockpot to low and walk away for eight hours. if you want to feel accomplished, you can flip the meat over four hours in but it's absolutely not needed. you can do whatever you want in life, because being in trouble is a fake idea.<br />
<br />
[20:43:11] <@popecrunch> okay it's 8 hours later. good! fish out the meat - this is a little difficult since it'll fall apart - and put it in a bowl. pick off the onion bits that are stuck, fish out the bones and skins and shit.<br />
<br />
[20:43:18] <@popecrunch> smash it up with a wooden spoon until it's shredded.<br />
<br />
[20:43:50] <@popecrunch> take the liquid that resulted and dump it through a strainer into a pot. discard the chunky bits, the onions, the little bits and bobs of skin and bone. toss any meat fragments in the meat bowl.<br />
<br />
[20:44:22] <@popecrunch> if you want a little spice, toss a few shakes of red pepper flakes into the meat fluid. reduce by half - which is fancy talk for 'boil the fuck out of it until there's half as much as you started with'. this is your sauce. dump it on the meat.<br />
<br />
[20:44:45] <@popecrunch> serve in cheap shitty hamburger buns with a spoonful of store-brand coleslaw IN THE SANDWICH, not on the side. this will feed a fuckin' battalion for under $20.<br />
<br />
[20:44:47] <@popecrunch> THE END<br />
<br />
[20:46:00] <@popecrunch> it is good as fuck, i promise you.<br />
<br />
[20:46:29] <@popecrunch> the leftovers will theoretically last a week or so, but i assure you it'll get eaten before them.<br />
<br />
[20:47:24] <@popecrunch> if you get sick of sandwiches - how would you get sick of sandwiches - then you can toss a bit of the meat in a fry pan with some ginger and green onion and fry it up until it's little crispy fragments which go AMAZING in rice or in a bun or egg roll sort of thing<br />
<br />
[20:47:28] <@popecrunch> it's also hecka dang great in eggs<br />
<br />
==the one where i'm history's greatest monster==<br />
You yammer, "one time in minneapolis i committed a little light bioterrorism while plastered: i was bopping down the sidewalk looking for some trouble to get into, and i noticed a cop car parked at a coffeeshop"<br />
<br />
You yammer, "a quick glance in the window revealed that the cop hadn't ordered yet so i had a few minutes"<br />
<br />
You yammer, "jimmied the hood open, pried open the housing for the cabin air filter, filled it with a fresh load of tequila puke, reassembled everything, and stumbled off"<br />
<br />
You yammer, "that must have smelled AMAZING when he turned the heat on"<br />
<br />
You yammer, "in related news, i am history's greatest monster"<br />
<br />
spookyskelefaun says, "oh my GOD."<br />
<br />
spookyskelefaun says, "i dont know how you escaped forever-prison"<br />
<br />
You yammer, "SERIOUSLY IT IS A PERPETUAL MYSTERY."<br />
<br />
You yammer, "I should have been put to death by the maximum lawman AGES ago JUST ON GENERAL PRINCIPLE."<br />
<br />
spookyskelefaun says, "for reals tho"<br />
<br />
==the one where i accidentally committed a hate crime==<br />
[12:12:34] <@popecrunch> did i ever tell you guys abotu the time i committed an accidental hate crime with a potato cannon full of meat<br />
<br />
[12:13:25] <@popecrunch> okay so me and the bastards had built a potato cannon on account of we couldn't get the timing down on the railgun and someone stole the bungee cords out of the ballista<br />
<br />
[12:13:52] <@popecrunch> one of the bastards knew one of the guys working at the cafeteria so we bribed him to let us abscond with a bunch of expired meat that they were going to dispose of<br />
<br />
[12:14:06] <@popecrunch> so we had a lovely time loading funky meat into the potato cannon and firing it at stuff<br />
<br />
[12:14:17] <Postmo> popecrunch: arent diy railguns a bunch of magnetic coils around a tube<br />
<br />
[12:14:21] <@popecrunch> 30 pounds of ground beef turns a brick wall into a fucking nightmare<br />
<br />
[12:14:22] <Jerkops> what do you use for fuel in a potato gun, butane?<br />
<br />
[12:14:25] <Postmo> or something like that<br />
<br />
[12:14:53] <@popecrunch> postmo yeah but if you don't get the timing of the energizers just right the projectile just sort of poops out the end. we were hoping to shell the marina across the bay<br />
<br />
[12:15:01] <@popecrunch> and yeah we used butane lighter refills<br />
<br />
[12:15:02] <@popecrunch> ANYWAY<br />
<br />
[12:15:17] <@popecrunch> by this time we were all pretty drunk and not paying too much attention to where we were aiming<br />
<br />
[12:15:35] <@popecrunch> we'd gone through most of the meat and - you know those big 'loaves' of meat you put into like a deli slicer?<br />
<br />
[12:15:48] <@popecrunch> well we had a giant hamloaf so we rammed that into the cannon and let it fly<br />
<br />
[12:16:15] <@popecrunch> much to my dismay it smashed straight through a window on the third floor of one of the instruction buildings<br />
<br />
[12:16:39] <@popecrunch> the next day there were a bunch of Strongly Worded Memos condemning the hate crime that had apparently occurred<br />
<br />
[12:17:06] <Grumpchkin> What was the hate crime in question?<br />
<br />
[12:17:10] <@popecrunch> turns out when you fire a ham rod through the window of the rabbi who teaches jewish history and the ham rod goes on to completely fucking obliterate the rabbi's computer, assumptions tend to be made about intent<br />
<br />
[12:17:45] <Grumpchkin> Oh my lord thats amazing<br />
<br />
[12:18:20] <@popecrunch> through a series of anonymous letters to the dean and well it WASN'T ME but if it WAS me then dot dot dot conversations, we managed to express to the dean that it was a one in a million coincidence, while giving the dean not QUITE enough info to have us slayed<br />
<br />
[12:18:38] <@popecrunch> the rabbi, once he learned it was a coincidence, thought it was fucking hysterical<br />
<br />
[12:18:48] <Grumpchkin> Thats a cool rabbi<br />
<br />
[12:18:55] <@popecrunch> yeah rabbis in general are chill<br />
<br />
==the one where i hung out with a rocky horror cast==<br />
<br />
<@popecrunch> i used to be on a rocky horror 'cast'<br />
<br />
<@popecrunch> hee hee oh the things we did to fuck with the new people<br />
<br />
<@popecrunch> a couple of the ladies would corner the new guy and gossip at him and convince him that me and the rocky were into some dark shit and spent at least an hour every day with me fisting him<br />
<br />
<@popecrunch> then i'd come out with a satisfied expression wearing a bathrobe and my right fist and forearm covered in chocolate ganache<br />
<br />
<@popecrunch> i'd walk up to them, take a big lick, and offer them some<br />
<br />
<@popecrunch> if they took a slurp without a moment's hesitation, they were immediately hailed as New Best Friend<br />
<br />
<Pizzatiger> and if they hesitated and then did it?<br />
<br />
<Pizzatiger> like paused for 2 seconds<br />
<br />
<@popecrunch> well everyone was gleefully accepted into our demented little troupe<br />
<br />
<@popecrunch> but if you dove in feet first all 'what's a little cholera between friends' then it was absolutely clear you were already on our wavelength<br />
<br />
<@popecrunch> one guy just went right to town and immediately fellated my hand<br />
<br />
<@popecrunch> like the WHOLE HAND went in his mouth and he deepthroated a couple fingers<br />
<br />
<Pizzatiger> Was he disapointed to learn it was choclate?<br />
<br />
<@popecrunch> we ended up having to take him to the hospital that night for a foreign body remova<br />
<br />
<+Cirr> man sometimes i think i am fuckin' weird<br />
<br />
<+Cirr> and then i find out, no, no i am not<br />
<br />
<@popecrunch> nah it was pretty obvious it was chocolate if you paid any attention at all to anything<br />
<br />
<+Cirr> i mean<br />
<br />
<+Cirr> chocolate tends to look specific<br />
<br />
<@popecrunch> but yeah three of the ladies on cast decided he was cute so they took him to the dressing room<br />
<br />
<+Cirr> and also have a scent that is not the scent of shit<br />
<br />
<@popecrunch> later heard grunts and fucksounds<br />
<br />
<@popecrunch> then more grunts<br />
<br />
<@popecrunch> then 'oh no. it broke.'<br />
<br />
<+Cirr> oh<br />
<br />
<+Cirr> welp<br />
<br />
<@popecrunch> turns out they'd rammed the head of a baby doll up his asshole as an impromptu buttplug<br />
<br />
<Pizzatiger> uhhhhh<br />
<br />
<+Cirr> i mean<br />
<br />
<@popecrunch> and when it came time to pull it out, he clenched and decapitated the baby doll with his ass<br />
<br />
<SailorDave> fatality<br />
<br />
<+Cirr> on the one hand i want to say i'm surprised, on the other hand i guess who else is going to gravitate towards a rocky horror cast<br />
<br />
<@popecrunch> so we all loaded him into the van and took him to the hospital to get the plastic infant head extracted from his asshole<br />
<br />
<Pizzatiger> the more you talk about your life popecrunch, the more I hope you publish a book on it<br />
<br />
<Pizzatiger> like, nobody would buy it because your probally not famous<br />
<br />
<Pizzatiger> but still<br />
<br />
<+Cirr> fuck that, i'd buy it<br />
<br />
<@popecrunch> after some cajoling and a literal bribe, the doctor let us keep the baby doll head<br />
<br />
<@popecrunch> we fastened it to a plaque with a little sign that read 'I'VE SEEN SOME SHIT'<br />
<br />
<parf> does everyone in America have that much fun<br />
<br />
<@popecrunch> go outside. have adventures. hang out with people you normally wouldn't. this is how you have a fun life<br />
<br />
<@popecrunch> the best part of hanging with that crowd was the truly deranged romantic drama<br />
<br />
<@popecrunch> i mean we're talking some fall of rome shit<br />
<br />
<@popecrunch> a couple gets angry at each other because he cheated. she retaliates by fucking his dad. he retaliates by fucking HER dad. the dude the guy cheated with feels left out, so he fucks his own dad. chaos reigns<br />
<br />
<~wonkk> he fucks his own dad<br />
<br />
<~wonkk> and that's how bubs was born<br />
<br />
==the one where i accidentally destroyed (or improved???) cogs' bedtime==<br />
BACKSTORY. so for spacemas 2016, cogwerks and i did a Horrible Santa thing with a picture of my terrifying face and some clips of my horrible voice hollering out drunk and vaguely ''unhealthy-sounding'' santa claus things. the following is from a conversation on facebook messenger, this morning, in august.<br />
<br />
<br />
cogs - So, uh. You know those little Bluetooth speakers<br />
<br />
cogs - Coglady was getting pretty frustrated with ours last night, trying to connect her phone to it. It's a two way communication, the speaker has navigation buttons on it.<br />
<br />
cogs - It started making a very confusing noise. It was making your noise.<br />
<br />
cogs - Ooooo! Ooohooohooo!<br />
<br />
cogs - Dammed thing had autoconnected to my old phone and was trying to play the last files I'd opened in media player, your horrible noises from spacemas<br />
<br />
cogs - "What the fuuuuuck"<br />
<br />
cogs - I fell over laughing<br />
<br />
cogs - This was very disruptive to bedtime.<br />
<br />
pope - bwahahahahha<br />
<br />
pope - that is amazing<br />
<br />
==the one where i demonstrate that my handle on reality is shaky at best==<br />
'''popecrunch - Last Tuesday at 10:57 PM'''<br />
<br />
did i ever tell you about my Real Bad Dream that one time<br />
<br />
okay so this was back in high school<br />
<br />
'''Kiki's Dogma Dark Mofo - Last Tuesday at 10:57 PM'''<br />
<br />
Probably<br />
<br />
'''popecrunch - Last Tuesday at 10:57 PM'''<br />
<br />
i went to sleep, dreamed, woke up, went to the bathroom - woke up, realized that i had dreamed that bit, went to the bathroom, got in the shower - woke up, went to the bathroom, showered, got breakfast - woke up<br />
etc etc<br />
<br />
'''Kubius - Last Tuesday at 10:57 PM'''<br />
<br />
I've had that shit happen to me<br />
<br />
'''InternetDweller (Alec/Charlie) - Last Tuesday at 10:58 PM'''<br />
<br />
Pope. Wake up.<br />
<br />
'''Kubius - Last Tuesday at 10:58 PM'''<br />
<br />
when I woke up for real I was completely thrown for a loop<br />
<br />
'''popecrunch - Last Tuesday at 10:58 PM'''<br />
<br />
the last few cycles of it i was living an entire life through high school and into middle age before waking up, and because of the weird time sense of dreams, it 'felt' like real time was passing<br />
<br />
'''Kiki's Dogma Dark Mofo - Last Tuesday at 10:58 PM'''<br />
<br />
You could say that pope was woke<br />
<br />
'''popecrunch - Last Tuesday at 10:58 PM'''<br />
<br />
in that one night, i experienced a few hundred years<br />
<br />
'''InternetDweller (Alec/Charlie) - Last Tuesday at 10:58 PM'''<br />
<br />
What made you wake up?<br />
<br />
'''Sartorius - Last Tuesday at 10:58 PM'''<br />
<br />
Cool like that Junji Ito comic<br />
<br />
'''popecrunch - Last Tuesday at 10:58 PM'''<br />
<br />
the last few cycles and when i woke up 'for real' i was SUPER PARANOID and not really sure if i was actually awake<br />
<br />
it fucked me up pretty bad and i basically didn't talk for a couple weeks because i wasn't sure what was real<br />
<br />
hell, there's a part of me that still wonders if i'm going to wake up at some point<br />
<br />
'''Kubius - Last Tuesday at 10:59 PM'''<br />
<br />
okay I'm starting to think pope is unironically the next reincarnation of loki<br />
<br />
'''InternetDweller (Alec/Charlie) - Last Tuesday at 10:59 PM'''<br />
<br />
Well, I can verify that you're awake.<br />
<br />
'''Sartorius - Last Tuesday at 10:59 PM'''<br />
<br />
Check if you have pants<br />
<br />
'''InternetDweller (Alec/Charlie) - Last Tuesday at 10:59 PM'''<br />
<br />
Unless I'm asleep.<br />
<br />
'''popecrunch - Last Tuesday at 10:59 PM'''<br />
<br />
but eventually i decided, like i always did at some point in the dream, that if i was dreaming, it wouldn't cost me anything to act as if it was real, and if it was real, it could really dick me over if i acted like it was a dream<br />
<br />
'''Kiki's Dogma Dark Mofo - Last Tuesday at 10:59 PM'''<br />
<br />
I love Junji Ito.<br />
<br />
'''Sartorius - Last Tuesday at 10:59 PM'''<br />
<br />
If your pants disappear you're dreaming<br />
<br />
'''popecrunch - Last Tuesday at 11:00 PM'''<br />
<br />
that's the thing, internetdweller, you really can't<br />
<br />
i mean i never dreamed of discord, sure<br />
<br />
'''InternetDweller (Alec/Charlie) - Last Tuesday at 11:00 PM'''<br />
<br />
Well, I'm awake. So I know you're awake.<br />
<br />
'''popecrunch - Last Tuesday at 11:00 PM'''<br />
<br />
but every cycle through there would be new technology and new shit so it was believable<br />
<br />
'''InternetDweller (Alec/Charlie) - Last Tuesday at 11:00 PM'''<br />
<br />
But you don't.<br />
<br />
'''Kiki's Dogma Dark Mofo - Last Tuesday at 11:00 PM'''<br />
<br />
As far as I know I could be asleep<br />
<br />
'''Kubius - Last Tuesday at 11:00 PM'''<br />
<br />
And now we go into the lovely space of perceptual relativity<br />
<br />
'''Cassandra Ironmonger - Last Tuesday at 11:00 PM'''<br />
<br />
I like to believe I'm unique enough of a person to not be dreamed up<br />
<br />
'''popecrunch - Last Tuesday at 11:00 PM'''<br />
<br />
sure, but my point is i have no way to empirically prove that you exist. for all i know, you're a figment of my imagination, just like from your pov, you can not empirically prove that i am not a figment of yours<br />
<br />
==the one about the meat baby==<br />
<br />
[6:22 PM] popecrunch: okay but can someone stick it on my wiki page this time, it's a pain to type out for the umpty-umpth time<br />
<br />
[6:22 PM] popecrunch: okay so: this was back in med school<br />
<br />
[6:23 PM] popecrunch: yes, med school. i was in medical school. let that idea bounce around your mind for a while<br />
<br />
[6:23 PM] popecrunch: okay so. i was in a prank war with a dude name of stupid craig. i honestly forget what started it, it's not important, all that matters is we were engaged in a battle of wills, and this was the last salvo of that war<br />
<br />
[6:25 PM] popecrunch: so me and the bastards were sitting around stoned and eating kfc and i had an Idea. i told the bastards to save the bones and called up a buddy of ours who worked in the cafeteria and asked him if he had any meat they were about to toss. this was a fairly frequent request, see also the 'accidental hate crime' story, so he wasn't susprised by it. anyway he had a bunch of ground beef that had gone off and i was welcome to it<br />
<br />
[6:26 PM] popecrunch: the next day we ran around town collecting a bunch of shit like baby clothes, pacifier, booties, a diaper, a stroller, yadda yadda. baby stuff. honestly pretty cheap at thrift stores. we also bumped into a lady and fifty bucks and a pep talk later, enlisted her in our Scheme<br />
<br />
[6:28 PM] popecrunch: stupid craig was a creature of habit. when he needed supplies, he had a Routine - he would go to the same shops in the same order, using the same route, and spend about the same amount of time at each stop. Long story short, we knew roughly when he'd be at a given point on the road, this given point happened to be right under an overpass<br />
<br />
[6:29 PM] popecrunch: so we formed the meat into a sort of roughly baby shaped blob - the appendages and whatnot weren't important for reasons that will become obvious later, jammed the bones in it and wrapped it in the diaper and the baby clothes and stuck the pacifier in there and whatnot, and set up on the overpass about 20 minutes before we figured stupid craig would be along<br />
<br />
[6:30 PM] popecrunch: when it was coming close to game time, we gave the stroller to the lady and had her set up on the end of the overpass, ready for action. i saw his car coming, waited for it to get close, and dropped the meat baby.<br />
<br />
[6:31 PM] popecrunch: it was a perfect fucking shot and his windshield pretty much instantly became just festooned with bloody gore. he came screaming to a halt on the shoulder and had just gotten out of his car and was doing that whole hands - on - sides - of - head universal 'what the fuck' gesture when the lady came hauling ass down the embankment with the stroller shrieking like a banshee and screaming MY BABY MY BABY WHAT DID YOU DO<br />
<br />
[6:32 PM] popecrunch: and i mean god damn she was good. fell to her knees, sobbing her heart out, picking up the bloody onesie and clutching it to her chest and calling forth a soulrending keening cry, the whole nine yards<br />
<br />
[6:32 PM] booranium boo-35 (surrogate Aph): Alternate universe: pope causes a 16 car pileup resulting in 12 deaths<br />
<br />
[6:32 PM] popecrunch: i'd actually intended to tell him it was a prank a few seconds in but interrupting a performance like that just seemed disrespectful. holy shits did she earn her pay<br />
<br />
[6:33 PM] popecrunch: nah, this was back in the day where they knew how to build cars so it didn't even crack the thing. it just pretty much exploded on impact<br />
<br />
[6:34 PM] popecrunch: anyway when she started running out of gas we all came piling down the embankment and had a whale of a time ragging on him about it, assuring him it was a prank, no babies were exploded in the production of this experience, etc etc. After a fashion he started laughing in a hollow way and said 'you got me guys' and we figured that was that<br />
<br />
[6:34 PM] popecrunch: so a couple weeks go by and we were just starting to wonder where the hell stupid craig was because nobody had seen him<br />
<br />
[6:35 PM] popecrunch: anyway he turns up one day with a new haircut and a sort of a blunted affect and tells me 'my therapist tells me that it's important that i forgive you, but that we need to be done with this. these pranks aren't good for either of us and it's only a matter of time until something even worse happens' and i nodded and was like yup we're done here<br />
<br />
[6:36 PM] popecrunch: i didn't have the heart to tell him i'd also porked his sister in the meantime and it's not like she was gonna tell him so<br />
<br />
[6:36 PM] popecrunch: apparently he was okayish, like shaken, but okayish, but when he was washing his car later that day, he found a chicken wing bone jammed in the windshield wiper and sort of... broke</div>Popecrunchhttps://wiki.ss13.co/index.php?title=Dispute_Resolution/use&diff=29376Dispute Resolution/use2020-03-13T22:52:53Z<p>Popecrunch: </p>
<hr />
<div>This is where details will go on how specifically you get this started. Uhh we sort of only have one person so far who's actually screenshotted their passing score and watched the video. Watch this space for more info coming very soon!</div>Popecrunchhttps://wiki.ss13.co/index.php?title=Dispute_Resolution/join&diff=29375Dispute Resolution/join2020-03-13T22:52:05Z<p>Popecrunch: </p>
<hr />
<div>THis is where the finer detail goes about what a successful mediator candidate will be like. We wanna make this pretty easy, basically if you've been around for a little while (3 months) and nothing in your recent notes or chat behavior makes us think you're gonna cause trouble, it'll go just fine. Watch this space for more details coming soon!</div>Popecrunchhttps://wiki.ss13.co/index.php?title=Dispute_Resolution/use&diff=29374Dispute Resolution/use2020-03-13T22:50:35Z<p>Popecrunch: Protected "Dispute Resolution/use": Community policy ([Edit=Allow only administrators] (indefinite) [Move=Allow only administrators] (indefinite))</p>
<hr />
<div>todo</div>Popecrunchhttps://wiki.ss13.co/index.php?title=Dispute_Resolution/use&diff=29373Dispute Resolution/use2020-03-13T22:50:26Z<p>Popecrunch: Created page with "todo"</p>
<hr />
<div>todo</div>Popecrunchhttps://wiki.ss13.co/index.php?title=Dispute_Resolution/join&diff=29372Dispute Resolution/join2020-03-13T22:50:12Z<p>Popecrunch: Protected "Dispute Resolution/join": Community policy ([Edit=Allow only administrators] (indefinite) [Move=Allow only administrators] (indefinite))</p>
<hr />
<div>todo</div>Popecrunchhttps://wiki.ss13.co/index.php?title=Dispute_Resolution/join&diff=29371Dispute Resolution/join2020-03-13T22:50:00Z<p>Popecrunch: Created page with "todo"</p>
<hr />
<div>todo</div>Popecrunchhttps://wiki.ss13.co/index.php?title=Dispute_Resolution&diff=29370Dispute Resolution2020-03-13T22:49:38Z<p>Popecrunch: </p>
<hr />
<div>Dispute Resolution Process<br />
<br />
==TL;DR==<br />
If you have an interpersonal conflict with someone, and you can’t or won’t resolve it with them personally, this lays out a process in which we’ll provide mediators to help you both reach a solution. We’ll make sure the mediators have some training in conflict resolution and de-escalation, you get to say no to mediators you don’t think can be impartial. We don’t look at it in terms of ‘who wins’, but in terms of ‘what needs to happen so we can live with each other’s presence’.<br />
<br />
==Sounds cool, where do I sign up?==<br />
*[[/join|I wanna be a mediator!]]<br />
*[[/use|I wanna use this!]]<br />
<br />
==Intent==<br />
The intent of the dispute resolution process is to create a system in which interpersonal disputes that cannot or are not being resolved by the parties privately can be resolved by a panel of mediators who have agreed to be impartial, and have received training in dispute resolution and conflict de-escalation. The dispute resolution process is available not only to the administrator team, but also to players and mentors. The body of this document is not intended to be taken as ironclad rules for the process, as there are very few parts of it that can not be changed, so long as all involved parties agree to those changes and the changes are mentioned in the required summary. The solutions reached by the parties and the mediators should ideally be mutually beneficial, or at least tolerable - in no case will the mediator panel be empowered to remove a person from the admin team or the community. At most, they will be empowered to recommend that a person’s membership in the admin team or community be reviewed by other processes.<br />
<br />
==Definitions==<br />
*'''PARTY / PARTIES:''' The persons directly involved in the interpersonal dispute.<br />
*'''ASSISTANTS:''' Persons that the parties directly involved in the interpersonal dispute bring with them to offer help. The assistants are able to speak for their relevant party in the event that the party is unwilling or unable to do so for themselves due to heightened emotional state or any other reason, provided the party specifically gives that permission.<br />
*'''MEDIATORS / MEDIATOR POOL:''' Persons who have undergone dispute resolution training and opted in to panel selection.<br />
*'''PANEL:''' Five mediators selected from the pool of available mediators, who have been approved by the parties.<br />
*'''INITIATING ADMIN:''' Member of the admin team who receives the request to begin the dispute resolution process, whose only role is to randomly select five mediators from the pool, present that list to the parties, and offer other mediators if either of the parties reject the potential mediator.<br />
*'''PROCEEDINGS:''' Refers to the discussions that are part of the dispute resolution process from initiation to conclusion.<br />
*'''NEGOTIATED SOLUTION:''' A solution to resolve the dispute that the parties come to and agree to by themselves.<br />
*'''ARBITRATED SOLUTION:''' A solution to resolve the dispute that the mediators come to, used only if negotiation fails.<br />
<br />
==General Outline==<br />
This is a general outline of the process. Specifics and other logistical concerns relevant to the process in general or a particular step in the process will be in the next section.<br />
#'''INITIATION:''' When two or more people have an interpersonal dispute that either cannot be or isn’t being resolved by the parties themselves, any one of the parties can request dispute resolution by notifying any member of the admin team. That admin selects five members of the mediator pool and presents that list to the parties (and their assistants, if present). The parties are able to disqualify any given mediator if they or their assistants believe that the mediator is or is likely to be biased, at which point the initiating admin selects another candidate from the mediator pool. This continues until there is a panel of five mediators that all parties agree to.<br />
#'''OPENING STATEMENTS:''' Each party (or assistant) presents their interpretation of the events leading up to and / or relevant to the dispute. Which party goes first is unimportant and can be chosen by a coin flip or any other means provided the parties agree to it. When presenting an opening statement, the party (or assistant) is understood to be the only person (or people, counting assistants) generally permitted to speak - mediators should only interject to caution against personal attacks, the opposing party (and their assistant) should remain quietly attentive.<br />
#'''CROSS-EXAMINATION:''' Once all parties are satisfied they have presented their interpretation of events, all involved persons are permitted to challenge statements, request clarification, or otherwise argue the dispute. Mediators are requested to limit their questions to requesting clarification on unclear statements, and are specifically discouraged from expressing opinions or otherwise stating or implying bias or favor for one party over the others. Mediators may, if they choose, encourage the parties to ‘agree to disagree’ if a particular point of contention is dominating conversation, unlikely to reach a conclusion in a reasonable time, and not a key part of the dispute.<br />
#'''NEGOTIATION:''' Once all parties are satisfied that they have answered all questions or challenges to their own statements, and have in turn had their questions or challenges to opposing statements addressed, the parties negotiate for a solution. The solution should reach the standard of ‘this is what needs to happen for us to coexist in a civil fashion’ at minimum, with ‘this is what needs to happen for us to be friends’ a hopeful, but possibly unattainable, goal. The role of the mediators at this point is to assist with retrieving information ‘lost in scrollback’, police the tone of the proceeding and call out / discourage personal attacks, and to provide unbiased input relating to assisting the parties in reaching a solution. Mediators should exercise care to make sure they are not expressing opinions that favor one party over the other - answering truthfully '''if asked''' if one party has issued more personal attacks than the other during the proceedings is fine, giving opinions to the magnitude of personal attacks or the validity of one party’s case over the others is very much not fine.<br />
#'''ARBITRATION:''' If the parties are unable to reach a solution they can agree to and ask for the mediators to decide a solution, or if negotiation has proceeded for 24 hours and the mediators do not have faith that that further negotiation will be fruitful, the mediators can, '''after announcing to the parties that they will do so''', discuss among themselves the facts of the dispute and reach a solution themselves. This discussion '''must''' be in a format that can be relayed verbatim to the parties at the end of the proceeding. The mediators are still expected to perform their mediation duties in the proceedings during this discussion. Once the mediators have arrived at a solution, they will announce to the parties that they have done so, but '''not''' disclose the solution yet. The mediators will then ask the parties to try again to negotiate a solution. The arbitrated solution is not revealed to the parties unless EITHER all parties agree that further negotiation would be fruitless and agree to use the arbitrated solution, OR at least one of the parties does so and either eight hours of negotiation have passed since the existence of the arbitrated solution was announced or 48 hours have passed since the announcement.<br />
#'''SUMMARY:''' Once either a negotiated or an arbitrated solution has been reached, the negotiators will work with the parties to summarize the proceedings. Summaries may be available to different audiences, so thought should be given to what level of detail is made available. Summaries should be stored where the relevant people are reasonably able to access them - the forums are an excellent example for this, though the wiki would also work for summaries intended to be visible to players.<br />
#'''POST-PROCEEDING INPUT:''' Any given member of the admin team may, if they choose, ask any party to the dispute or the mediators serving on the panel for that dispute, their opinions on how well the process worked and suggestions for improvement. The member of the admin team that does so should be careful to avoid questions that would reveal anything relating to the proceedings that was not included in the summary, and should as a matter of fairness ask all persons involved in the process, be they parties, assistants, or mediators.<br />
<br />
<br />
==Specifics and Logistical Concerns==<br />
===Relevant to entire process:===<br />
*People who want to be in the mediator pool join the pool by completing [https://alison.com/course/introduction-to-conflict-management-and-negotiation training in dispute resolution] (please screenshot your passing test score!) and conflict de-escalation ([https://www.youtube.com/watch?v=eR8Zzp6E8sI this video] is a good starting point, and prospective mediators should view it and feel free to seek out any other information about conflict de-escalation and share those resources with others).<br />
**Note: You should be a player for at least three months!<br />
**We might not accept you as a mediator if we have reason to believe you wouldn't be a good fit!<br />
*Discussion between the initiating admin and the parties, and the proceedings themselves, can take place in any venue which the parties and mediators agree to. Special channels on the Goonstation Discord server and group-chats in any form are equally acceptable, the only real criteria is that it must be a venue in which all involves parties, their assistants, and the mediators are able to participate in equally - no one person involved should have any ability to communicate or alter the communications of others that is not shared among all people involved in the proceeding.<br />
*The only parts of the process that are ‘carved in stone’ and not subject to change are the following:<br />
**The mediator panel must be an odd number greater than one<br />
**Any discussion by the mediators to arrive at an arbitrated solution must be loggable and presentable in its entirety to the parties if the parties request it<br />
**Some form of a summary, which must include any deviation from the guidelines, must be agreed to by the parties and made available<br />
**Any other aspect is subject to change if and only if all parties and the mediator panel agrees to it.<br />
*As a condition to having their dispute heard by a mediator panel, parties must agree to the following:<br />
**Avoid personal attacks, character attacks, and other forms of bad-faith participation<br />
**A party will be excluded from speaking during the proceedings if the mediator panel agrees unanimously that the party is continuing to act in bad faith despite numerous attempts to warn the party against bad-faith participation. In this case, the party’s assistant will speak for them. If an assistant was not selected, or if the assistant is also excluded, the party will be asked to name a different assistant<br />
**Follow whatever solution is negotiated by the parties or an arbitrated solution if a negotiated solution can not be reached<br />
*If during the proceedings, one of the parties claims one of the mediators is biased, the other mediators will vote on whether or not the claim is valid. A majority or a tie will result in that mediator being removed, and a new mediator selected. If more than one party claims a mediator is biased, that mediator will be removed and a new mediator selected. If more than one mediator is claimed to be biased, the entire panel is removed and any member of the admin team will assist in coming up with a new panel of mediators which might or might not include mediators from the initial panel that did not have their impartiality questioned.<br />
*The ability for negotiated or arbitrated solutions to ‘punish’ one or more of the parties to the dispute is very limited - a negotiated or arbitrated solution can not, under any circumstances, remove a person from the admin team or the community by itself, it can only recommend their membership in the admin team or the community be reviewed under whatever process exists for those processes. Public apologies should also not be used, as a forced apology is usually an insincere one. Instead of removal, consider the following alternatives:<br />
**One or more of the parties agrees not to speak in a relevant channel for a defined period. This is easily enforceable with Discord roles, and any given Discord server admin has the ability to adjust roles as necessary to enforce this, and restore a party’s ability to use channels to their initial state once the defined time interval is done.<br />
**One or more of the parties agrees to voluntarily remove themselves from the admin team or the community for a defined time interval not to exceed two weeks.<br />
<br />
===Relevant to specific steps:===<br />
*Relevant to step one: The process can also be initiated by a bystander, in the case of an interpersonal dispute that is significantly impacting either team functionality or the general peace of the server.<br />
*Relevant to step five: The purpose of withholding the nature of the arbitrated solution at first, and encouraging further negotiation, is to put ‘time pressure’ on the parties in hopes of encouraging a negotiated solution - the parties know that a solution exists, which they might or might not like, so they will have a vested interest in reaching a negotiated solution that might or might not be more favorable to them.<br />
*Relevant to step six: For instance, if the dispute is between two members of the admin team, and the resolution is that one of the parties agrees to not speak in a given offtopic admin channel for a defined interval, the player-viewable summary would not necessarily need to include the details of which channel and for how long the party has agreed to stay out of. Conversely, a dispute between two players that is resolved when one player agrees to steer clear of the other ingame might include in an admin-viewable summary the BYOND keys of the players to assist the admin team in making sure the agreement is held to. <br />
<br />
<br />
{{Policies}}</div>Popecrunchhttps://wiki.ss13.co/index.php?title=Dispute_Resolution&diff=29369Dispute Resolution2020-03-13T22:45:29Z<p>Popecrunch: /* Relevant to entire process: */</p>
<hr />
<div>Dispute Resolution Process<br />
<br />
==TL;DR==<br />
If you have an interpersonal conflict with someone, and you can’t or won’t resolve it with them personally, this lays out a process in which we’ll provide mediators to help you both reach a solution. We’ll make sure the mediators have some training in conflict resolution and de-escalation, you get to say no to mediators you don’t think can be impartial. We don’t look at it in terms of ‘who wins’, but in terms of ‘what needs to happen so we can live with each other’s presence’.<br />
<br />
==Intent==<br />
The intent of the dispute resolution process is to create a system in which interpersonal disputes that cannot or are not being resolved by the parties privately can be resolved by a panel of mediators who have agreed to be impartial, and have received training in dispute resolution and conflict de-escalation. The dispute resolution process is available not only to the administrator team, but also to players and mentors. The body of this document is not intended to be taken as ironclad rules for the process, as there are very few parts of it that can not be changed, so long as all involved parties agree to those changes and the changes are mentioned in the required summary. The solutions reached by the parties and the mediators should ideally be mutually beneficial, or at least tolerable - in no case will the mediator panel be empowered to remove a person from the admin team or the community. At most, they will be empowered to recommend that a person’s membership in the admin team or community be reviewed by other processes.<br />
<br />
==Definitions==<br />
*'''PARTY / PARTIES:''' The persons directly involved in the interpersonal dispute.<br />
*'''ASSISTANTS:''' Persons that the parties directly involved in the interpersonal dispute bring with them to offer help. The assistants are able to speak for their relevant party in the event that the party is unwilling or unable to do so for themselves due to heightened emotional state or any other reason, provided the party specifically gives that permission.<br />
*'''MEDIATORS / MEDIATOR POOL:''' Persons who have undergone dispute resolution training and opted in to panel selection.<br />
*'''PANEL:''' Five mediators selected from the pool of available mediators, who have been approved by the parties.<br />
*'''INITIATING ADMIN:''' Member of the admin team who receives the request to begin the dispute resolution process, whose only role is to randomly select five mediators from the pool, present that list to the parties, and offer other mediators if either of the parties reject the potential mediator.<br />
*'''PROCEEDINGS:''' Refers to the discussions that are part of the dispute resolution process from initiation to conclusion.<br />
*'''NEGOTIATED SOLUTION:''' A solution to resolve the dispute that the parties come to and agree to by themselves.<br />
*'''ARBITRATED SOLUTION:''' A solution to resolve the dispute that the mediators come to, used only if negotiation fails.<br />
<br />
==General Outline==<br />
This is a general outline of the process. Specifics and other logistical concerns relevant to the process in general or a particular step in the process will be in the next section.<br />
#'''INITIATION:''' When two or more people have an interpersonal dispute that either cannot be or isn’t being resolved by the parties themselves, any one of the parties can request dispute resolution by notifying any member of the admin team. That admin selects five members of the mediator pool and presents that list to the parties (and their assistants, if present). The parties are able to disqualify any given mediator if they or their assistants believe that the mediator is or is likely to be biased, at which point the initiating admin selects another candidate from the mediator pool. This continues until there is a panel of five mediators that all parties agree to.<br />
#'''OPENING STATEMENTS:''' Each party (or assistant) presents their interpretation of the events leading up to and / or relevant to the dispute. Which party goes first is unimportant and can be chosen by a coin flip or any other means provided the parties agree to it. When presenting an opening statement, the party (or assistant) is understood to be the only person (or people, counting assistants) generally permitted to speak - mediators should only interject to caution against personal attacks, the opposing party (and their assistant) should remain quietly attentive.<br />
#'''CROSS-EXAMINATION:''' Once all parties are satisfied they have presented their interpretation of events, all involved persons are permitted to challenge statements, request clarification, or otherwise argue the dispute. Mediators are requested to limit their questions to requesting clarification on unclear statements, and are specifically discouraged from expressing opinions or otherwise stating or implying bias or favor for one party over the others. Mediators may, if they choose, encourage the parties to ‘agree to disagree’ if a particular point of contention is dominating conversation, unlikely to reach a conclusion in a reasonable time, and not a key part of the dispute.<br />
#'''NEGOTIATION:''' Once all parties are satisfied that they have answered all questions or challenges to their own statements, and have in turn had their questions or challenges to opposing statements addressed, the parties negotiate for a solution. The solution should reach the standard of ‘this is what needs to happen for us to coexist in a civil fashion’ at minimum, with ‘this is what needs to happen for us to be friends’ a hopeful, but possibly unattainable, goal. The role of the mediators at this point is to assist with retrieving information ‘lost in scrollback’, police the tone of the proceeding and call out / discourage personal attacks, and to provide unbiased input relating to assisting the parties in reaching a solution. Mediators should exercise care to make sure they are not expressing opinions that favor one party over the other - answering truthfully '''if asked''' if one party has issued more personal attacks than the other during the proceedings is fine, giving opinions to the magnitude of personal attacks or the validity of one party’s case over the others is very much not fine.<br />
#'''ARBITRATION:''' If the parties are unable to reach a solution they can agree to and ask for the mediators to decide a solution, or if negotiation has proceeded for 24 hours and the mediators do not have faith that that further negotiation will be fruitful, the mediators can, '''after announcing to the parties that they will do so''', discuss among themselves the facts of the dispute and reach a solution themselves. This discussion '''must''' be in a format that can be relayed verbatim to the parties at the end of the proceeding. The mediators are still expected to perform their mediation duties in the proceedings during this discussion. Once the mediators have arrived at a solution, they will announce to the parties that they have done so, but '''not''' disclose the solution yet. The mediators will then ask the parties to try again to negotiate a solution. The arbitrated solution is not revealed to the parties unless EITHER all parties agree that further negotiation would be fruitless and agree to use the arbitrated solution, OR at least one of the parties does so and either eight hours of negotiation have passed since the existence of the arbitrated solution was announced or 48 hours have passed since the announcement.<br />
#'''SUMMARY:''' Once either a negotiated or an arbitrated solution has been reached, the negotiators will work with the parties to summarize the proceedings. Summaries may be available to different audiences, so thought should be given to what level of detail is made available. Summaries should be stored where the relevant people are reasonably able to access them - the forums are an excellent example for this, though the wiki would also work for summaries intended to be visible to players.<br />
#'''POST-PROCEEDING INPUT:''' Any given member of the admin team may, if they choose, ask any party to the dispute or the mediators serving on the panel for that dispute, their opinions on how well the process worked and suggestions for improvement. The member of the admin team that does so should be careful to avoid questions that would reveal anything relating to the proceedings that was not included in the summary, and should as a matter of fairness ask all persons involved in the process, be they parties, assistants, or mediators.<br />
<br />
<br />
==Specifics and Logistical Concerns==<br />
===Relevant to entire process:===<br />
*People who want to be in the mediator pool join the pool by completing [https://alison.com/course/introduction-to-conflict-management-and-negotiation training in dispute resolution] (please screenshot your passing test score!) and conflict de-escalation ([https://www.youtube.com/watch?v=eR8Zzp6E8sI this video] is a good starting point, and prospective mediators should view it and feel free to seek out any other information about conflict de-escalation and share those resources with others).<br />
**Note: You should be a player for at least three months!<br />
**We might not accept you as a mediator if we have reason to believe you wouldn't be a good fit!<br />
*Discussion between the initiating admin and the parties, and the proceedings themselves, can take place in any venue which the parties and mediators agree to. Special channels on the Goonstation Discord server and group-chats in any form are equally acceptable, the only real criteria is that it must be a venue in which all involves parties, their assistants, and the mediators are able to participate in equally - no one person involved should have any ability to communicate or alter the communications of others that is not shared among all people involved in the proceeding.<br />
*The only parts of the process that are ‘carved in stone’ and not subject to change are the following:<br />
**The mediator panel must be an odd number greater than one<br />
**Any discussion by the mediators to arrive at an arbitrated solution must be loggable and presentable in its entirety to the parties if the parties request it<br />
**Some form of a summary, which must include any deviation from the guidelines, must be agreed to by the parties and made available<br />
**Any other aspect is subject to change if and only if all parties and the mediator panel agrees to it.<br />
*As a condition to having their dispute heard by a mediator panel, parties must agree to the following:<br />
**Avoid personal attacks, character attacks, and other forms of bad-faith participation<br />
**A party will be excluded from speaking during the proceedings if the mediator panel agrees unanimously that the party is continuing to act in bad faith despite numerous attempts to warn the party against bad-faith participation. In this case, the party’s assistant will speak for them. If an assistant was not selected, or if the assistant is also excluded, the party will be asked to name a different assistant<br />
**Follow whatever solution is negotiated by the parties or an arbitrated solution if a negotiated solution can not be reached<br />
*If during the proceedings, one of the parties claims one of the mediators is biased, the other mediators will vote on whether or not the claim is valid. A majority or a tie will result in that mediator being removed, and a new mediator selected. If more than one party claims a mediator is biased, that mediator will be removed and a new mediator selected. If more than one mediator is claimed to be biased, the entire panel is removed and any member of the admin team will assist in coming up with a new panel of mediators which might or might not include mediators from the initial panel that did not have their impartiality questioned.<br />
*The ability for negotiated or arbitrated solutions to ‘punish’ one or more of the parties to the dispute is very limited - a negotiated or arbitrated solution can not, under any circumstances, remove a person from the admin team or the community by itself, it can only recommend their membership in the admin team or the community be reviewed under whatever process exists for those processes. Public apologies should also not be used, as a forced apology is usually an insincere one. Instead of removal, consider the following alternatives:<br />
**One or more of the parties agrees not to speak in a relevant channel for a defined period. This is easily enforceable with Discord roles, and any given Discord server admin has the ability to adjust roles as necessary to enforce this, and restore a party’s ability to use channels to their initial state once the defined time interval is done.<br />
**One or more of the parties agrees to voluntarily remove themselves from the admin team or the community for a defined time interval not to exceed two weeks.<br />
<br />
===Relevant to specific steps:===<br />
*Relevant to step one: The process can also be initiated by a bystander, in the case of an interpersonal dispute that is significantly impacting either team functionality or the general peace of the server.<br />
*Relevant to step five: The purpose of withholding the nature of the arbitrated solution at first, and encouraging further negotiation, is to put ‘time pressure’ on the parties in hopes of encouraging a negotiated solution - the parties know that a solution exists, which they might or might not like, so they will have a vested interest in reaching a negotiated solution that might or might not be more favorable to them.<br />
*Relevant to step six: For instance, if the dispute is between two members of the admin team, and the resolution is that one of the parties agrees to not speak in a given offtopic admin channel for a defined interval, the player-viewable summary would not necessarily need to include the details of which channel and for how long the party has agreed to stay out of. Conversely, a dispute between two players that is resolved when one player agrees to steer clear of the other ingame might include in an admin-viewable summary the BYOND keys of the players to assist the admin team in making sure the agreement is held to. <br />
<br />
<br />
{{Policies}}</div>Popecrunchhttps://wiki.ss13.co/index.php?title=Dispute_Resolution&diff=29368Dispute Resolution2020-03-13T22:42:09Z<p>Popecrunch: /* Relevant to entire process: */</p>
<hr />
<div>Dispute Resolution Process<br />
<br />
==TL;DR==<br />
If you have an interpersonal conflict with someone, and you can’t or won’t resolve it with them personally, this lays out a process in which we’ll provide mediators to help you both reach a solution. We’ll make sure the mediators have some training in conflict resolution and de-escalation, you get to say no to mediators you don’t think can be impartial. We don’t look at it in terms of ‘who wins’, but in terms of ‘what needs to happen so we can live with each other’s presence’.<br />
<br />
==Intent==<br />
The intent of the dispute resolution process is to create a system in which interpersonal disputes that cannot or are not being resolved by the parties privately can be resolved by a panel of mediators who have agreed to be impartial, and have received training in dispute resolution and conflict de-escalation. The dispute resolution process is available not only to the administrator team, but also to players and mentors. The body of this document is not intended to be taken as ironclad rules for the process, as there are very few parts of it that can not be changed, so long as all involved parties agree to those changes and the changes are mentioned in the required summary. The solutions reached by the parties and the mediators should ideally be mutually beneficial, or at least tolerable - in no case will the mediator panel be empowered to remove a person from the admin team or the community. At most, they will be empowered to recommend that a person’s membership in the admin team or community be reviewed by other processes.<br />
<br />
==Definitions==<br />
*'''PARTY / PARTIES:''' The persons directly involved in the interpersonal dispute.<br />
*'''ASSISTANTS:''' Persons that the parties directly involved in the interpersonal dispute bring with them to offer help. The assistants are able to speak for their relevant party in the event that the party is unwilling or unable to do so for themselves due to heightened emotional state or any other reason, provided the party specifically gives that permission.<br />
*'''MEDIATORS / MEDIATOR POOL:''' Persons who have undergone dispute resolution training and opted in to panel selection.<br />
*'''PANEL:''' Five mediators selected from the pool of available mediators, who have been approved by the parties.<br />
*'''INITIATING ADMIN:''' Member of the admin team who receives the request to begin the dispute resolution process, whose only role is to randomly select five mediators from the pool, present that list to the parties, and offer other mediators if either of the parties reject the potential mediator.<br />
*'''PROCEEDINGS:''' Refers to the discussions that are part of the dispute resolution process from initiation to conclusion.<br />
*'''NEGOTIATED SOLUTION:''' A solution to resolve the dispute that the parties come to and agree to by themselves.<br />
*'''ARBITRATED SOLUTION:''' A solution to resolve the dispute that the mediators come to, used only if negotiation fails.<br />
<br />
==General Outline==<br />
This is a general outline of the process. Specifics and other logistical concerns relevant to the process in general or a particular step in the process will be in the next section.<br />
#'''INITIATION:''' When two or more people have an interpersonal dispute that either cannot be or isn’t being resolved by the parties themselves, any one of the parties can request dispute resolution by notifying any member of the admin team. That admin selects five members of the mediator pool and presents that list to the parties (and their assistants, if present). The parties are able to disqualify any given mediator if they or their assistants believe that the mediator is or is likely to be biased, at which point the initiating admin selects another candidate from the mediator pool. This continues until there is a panel of five mediators that all parties agree to.<br />
#'''OPENING STATEMENTS:''' Each party (or assistant) presents their interpretation of the events leading up to and / or relevant to the dispute. Which party goes first is unimportant and can be chosen by a coin flip or any other means provided the parties agree to it. When presenting an opening statement, the party (or assistant) is understood to be the only person (or people, counting assistants) generally permitted to speak - mediators should only interject to caution against personal attacks, the opposing party (and their assistant) should remain quietly attentive.<br />
#'''CROSS-EXAMINATION:''' Once all parties are satisfied they have presented their interpretation of events, all involved persons are permitted to challenge statements, request clarification, or otherwise argue the dispute. Mediators are requested to limit their questions to requesting clarification on unclear statements, and are specifically discouraged from expressing opinions or otherwise stating or implying bias or favor for one party over the others. Mediators may, if they choose, encourage the parties to ‘agree to disagree’ if a particular point of contention is dominating conversation, unlikely to reach a conclusion in a reasonable time, and not a key part of the dispute.<br />
#'''NEGOTIATION:''' Once all parties are satisfied that they have answered all questions or challenges to their own statements, and have in turn had their questions or challenges to opposing statements addressed, the parties negotiate for a solution. The solution should reach the standard of ‘this is what needs to happen for us to coexist in a civil fashion’ at minimum, with ‘this is what needs to happen for us to be friends’ a hopeful, but possibly unattainable, goal. The role of the mediators at this point is to assist with retrieving information ‘lost in scrollback’, police the tone of the proceeding and call out / discourage personal attacks, and to provide unbiased input relating to assisting the parties in reaching a solution. Mediators should exercise care to make sure they are not expressing opinions that favor one party over the other - answering truthfully '''if asked''' if one party has issued more personal attacks than the other during the proceedings is fine, giving opinions to the magnitude of personal attacks or the validity of one party’s case over the others is very much not fine.<br />
#'''ARBITRATION:''' If the parties are unable to reach a solution they can agree to and ask for the mediators to decide a solution, or if negotiation has proceeded for 24 hours and the mediators do not have faith that that further negotiation will be fruitful, the mediators can, '''after announcing to the parties that they will do so''', discuss among themselves the facts of the dispute and reach a solution themselves. This discussion '''must''' be in a format that can be relayed verbatim to the parties at the end of the proceeding. The mediators are still expected to perform their mediation duties in the proceedings during this discussion. Once the mediators have arrived at a solution, they will announce to the parties that they have done so, but '''not''' disclose the solution yet. The mediators will then ask the parties to try again to negotiate a solution. The arbitrated solution is not revealed to the parties unless EITHER all parties agree that further negotiation would be fruitless and agree to use the arbitrated solution, OR at least one of the parties does so and either eight hours of negotiation have passed since the existence of the arbitrated solution was announced or 48 hours have passed since the announcement.<br />
#'''SUMMARY:''' Once either a negotiated or an arbitrated solution has been reached, the negotiators will work with the parties to summarize the proceedings. Summaries may be available to different audiences, so thought should be given to what level of detail is made available. Summaries should be stored where the relevant people are reasonably able to access them - the forums are an excellent example for this, though the wiki would also work for summaries intended to be visible to players.<br />
#'''POST-PROCEEDING INPUT:''' Any given member of the admin team may, if they choose, ask any party to the dispute or the mediators serving on the panel for that dispute, their opinions on how well the process worked and suggestions for improvement. The member of the admin team that does so should be careful to avoid questions that would reveal anything relating to the proceedings that was not included in the summary, and should as a matter of fairness ask all persons involved in the process, be they parties, assistants, or mediators.<br />
<br />
<br />
==Specifics and Logistical Concerns==<br />
===Relevant to entire process:===<br />
*People who want to be in the mediator pool join the pool by completing [https://alison.com/course/introduction-to-conflict-management-and-negotiation training in dispute resolution] (please screenshot your passing test score!) and conflict de-escalation ([https://www.youtube.com/watch?v=eR8Zzp6E8sI this video] is a good starting point, and prospective mediators should view it and feel free to seek out any other information about conflict de-escalation and share those resources with others).<br />
**Note: You should be a player for at least three months!<br />
**We might not accept you as a mediator if we have reason to believe you can't be trusted with it!<br />
*Discussion between the initiating admin and the parties, and the proceedings themselves, can take place in any venue which the parties and mediators agree to. Special channels on the Goonstation Discord server and group-chats in any form are equally acceptable, the only real criteria is that it must be a venue in which all involves parties, their assistants, and the mediators are able to participate in equally - no one person involved should have any ability to communicate or alter the communications of others that is not shared among all people involved in the proceeding.<br />
*The only parts of the process that are ‘carved in stone’ and not subject to change are the following:<br />
**The mediator panel must be an odd number greater than one<br />
**Any discussion by the mediators to arrive at an arbitrated solution must be loggable and presentable in its entirety to the parties if the parties request it<br />
**Some form of a summary, which must include any deviation from the guidelines, must be agreed to by the parties and made available<br />
**Any other aspect is subject to change if and only if all parties and the mediator panel agrees to it.<br />
*As a condition to having their dispute heard by a mediator panel, parties must agree to the following:<br />
**Avoid personal attacks, character attacks, and other forms of bad-faith participation<br />
**A party will be excluded from speaking during the proceedings if the mediator panel agrees unanimously that the party is continuing to act in bad faith despite numerous attempts to warn the party against bad-faith participation. In this case, the party’s assistant will speak for them. If an assistant was not selected, or if the assistant is also excluded, the party will be asked to name a different assistant<br />
**Follow whatever solution is negotiated by the parties or an arbitrated solution if a negotiated solution can not be reached<br />
*If during the proceedings, one of the parties claims one of the mediators is biased, the other mediators will vote on whether or not the claim is valid. A majority or a tie will result in that mediator being removed, and a new mediator selected. If more than one party claims a mediator is biased, that mediator will be removed and a new mediator selected. If more than one mediator is claimed to be biased, the entire panel is removed and any member of the admin team will assist in coming up with a new panel of mediators which might or might not include mediators from the initial panel that did not have their impartiality questioned.<br />
*The ability for negotiated or arbitrated solutions to ‘punish’ one or more of the parties to the dispute is very limited - a negotiated or arbitrated solution can not, under any circumstances, remove a person from the admin team or the community by itself, it can only recommend their membership in the admin team or the community be reviewed under whatever process exists for those processes. Public apologies should also not be used, as a forced apology is usually an insincere one. Instead of removal, consider the following alternatives:<br />
**One or more of the parties agrees not to speak in a relevant channel for a defined period. This is easily enforceable with Discord roles, and any given Discord server admin has the ability to adjust roles as necessary to enforce this, and restore a party’s ability to use channels to their initial state once the defined time interval is done.<br />
**One or more of the parties agrees to voluntarily remove themselves from the admin team or the community for a defined time interval not to exceed two weeks.<br />
<br />
===Relevant to specific steps:===<br />
*Relevant to step one: The process can also be initiated by a bystander, in the case of an interpersonal dispute that is significantly impacting either team functionality or the general peace of the server.<br />
*Relevant to step five: The purpose of withholding the nature of the arbitrated solution at first, and encouraging further negotiation, is to put ‘time pressure’ on the parties in hopes of encouraging a negotiated solution - the parties know that a solution exists, which they might or might not like, so they will have a vested interest in reaching a negotiated solution that might or might not be more favorable to them.<br />
*Relevant to step six: For instance, if the dispute is between two members of the admin team, and the resolution is that one of the parties agrees to not speak in a given offtopic admin channel for a defined interval, the player-viewable summary would not necessarily need to include the details of which channel and for how long the party has agreed to stay out of. Conversely, a dispute between two players that is resolved when one player agrees to steer clear of the other ingame might include in an admin-viewable summary the BYOND keys of the players to assist the admin team in making sure the agreement is held to. <br />
<br />
<br />
{{Policies}}</div>Popecrunchhttps://wiki.ss13.co/index.php?title=Dispute_Resolution&diff=29367Dispute Resolution2020-03-13T22:41:47Z<p>Popecrunch: /* Relevant to entire process: */</p>
<hr />
<div>Dispute Resolution Process<br />
<br />
==TL;DR==<br />
If you have an interpersonal conflict with someone, and you can’t or won’t resolve it with them personally, this lays out a process in which we’ll provide mediators to help you both reach a solution. We’ll make sure the mediators have some training in conflict resolution and de-escalation, you get to say no to mediators you don’t think can be impartial. We don’t look at it in terms of ‘who wins’, but in terms of ‘what needs to happen so we can live with each other’s presence’.<br />
<br />
==Intent==<br />
The intent of the dispute resolution process is to create a system in which interpersonal disputes that cannot or are not being resolved by the parties privately can be resolved by a panel of mediators who have agreed to be impartial, and have received training in dispute resolution and conflict de-escalation. The dispute resolution process is available not only to the administrator team, but also to players and mentors. The body of this document is not intended to be taken as ironclad rules for the process, as there are very few parts of it that can not be changed, so long as all involved parties agree to those changes and the changes are mentioned in the required summary. The solutions reached by the parties and the mediators should ideally be mutually beneficial, or at least tolerable - in no case will the mediator panel be empowered to remove a person from the admin team or the community. At most, they will be empowered to recommend that a person’s membership in the admin team or community be reviewed by other processes.<br />
<br />
==Definitions==<br />
*'''PARTY / PARTIES:''' The persons directly involved in the interpersonal dispute.<br />
*'''ASSISTANTS:''' Persons that the parties directly involved in the interpersonal dispute bring with them to offer help. The assistants are able to speak for their relevant party in the event that the party is unwilling or unable to do so for themselves due to heightened emotional state or any other reason, provided the party specifically gives that permission.<br />
*'''MEDIATORS / MEDIATOR POOL:''' Persons who have undergone dispute resolution training and opted in to panel selection.<br />
*'''PANEL:''' Five mediators selected from the pool of available mediators, who have been approved by the parties.<br />
*'''INITIATING ADMIN:''' Member of the admin team who receives the request to begin the dispute resolution process, whose only role is to randomly select five mediators from the pool, present that list to the parties, and offer other mediators if either of the parties reject the potential mediator.<br />
*'''PROCEEDINGS:''' Refers to the discussions that are part of the dispute resolution process from initiation to conclusion.<br />
*'''NEGOTIATED SOLUTION:''' A solution to resolve the dispute that the parties come to and agree to by themselves.<br />
*'''ARBITRATED SOLUTION:''' A solution to resolve the dispute that the mediators come to, used only if negotiation fails.<br />
<br />
==General Outline==<br />
This is a general outline of the process. Specifics and other logistical concerns relevant to the process in general or a particular step in the process will be in the next section.<br />
#'''INITIATION:''' When two or more people have an interpersonal dispute that either cannot be or isn’t being resolved by the parties themselves, any one of the parties can request dispute resolution by notifying any member of the admin team. That admin selects five members of the mediator pool and presents that list to the parties (and their assistants, if present). The parties are able to disqualify any given mediator if they or their assistants believe that the mediator is or is likely to be biased, at which point the initiating admin selects another candidate from the mediator pool. This continues until there is a panel of five mediators that all parties agree to.<br />
#'''OPENING STATEMENTS:''' Each party (or assistant) presents their interpretation of the events leading up to and / or relevant to the dispute. Which party goes first is unimportant and can be chosen by a coin flip or any other means provided the parties agree to it. When presenting an opening statement, the party (or assistant) is understood to be the only person (or people, counting assistants) generally permitted to speak - mediators should only interject to caution against personal attacks, the opposing party (and their assistant) should remain quietly attentive.<br />
#'''CROSS-EXAMINATION:''' Once all parties are satisfied they have presented their interpretation of events, all involved persons are permitted to challenge statements, request clarification, or otherwise argue the dispute. Mediators are requested to limit their questions to requesting clarification on unclear statements, and are specifically discouraged from expressing opinions or otherwise stating or implying bias or favor for one party over the others. Mediators may, if they choose, encourage the parties to ‘agree to disagree’ if a particular point of contention is dominating conversation, unlikely to reach a conclusion in a reasonable time, and not a key part of the dispute.<br />
#'''NEGOTIATION:''' Once all parties are satisfied that they have answered all questions or challenges to their own statements, and have in turn had their questions or challenges to opposing statements addressed, the parties negotiate for a solution. The solution should reach the standard of ‘this is what needs to happen for us to coexist in a civil fashion’ at minimum, with ‘this is what needs to happen for us to be friends’ a hopeful, but possibly unattainable, goal. The role of the mediators at this point is to assist with retrieving information ‘lost in scrollback’, police the tone of the proceeding and call out / discourage personal attacks, and to provide unbiased input relating to assisting the parties in reaching a solution. Mediators should exercise care to make sure they are not expressing opinions that favor one party over the other - answering truthfully '''if asked''' if one party has issued more personal attacks than the other during the proceedings is fine, giving opinions to the magnitude of personal attacks or the validity of one party’s case over the others is very much not fine.<br />
#'''ARBITRATION:''' If the parties are unable to reach a solution they can agree to and ask for the mediators to decide a solution, or if negotiation has proceeded for 24 hours and the mediators do not have faith that that further negotiation will be fruitful, the mediators can, '''after announcing to the parties that they will do so''', discuss among themselves the facts of the dispute and reach a solution themselves. This discussion '''must''' be in a format that can be relayed verbatim to the parties at the end of the proceeding. The mediators are still expected to perform their mediation duties in the proceedings during this discussion. Once the mediators have arrived at a solution, they will announce to the parties that they have done so, but '''not''' disclose the solution yet. The mediators will then ask the parties to try again to negotiate a solution. The arbitrated solution is not revealed to the parties unless EITHER all parties agree that further negotiation would be fruitless and agree to use the arbitrated solution, OR at least one of the parties does so and either eight hours of negotiation have passed since the existence of the arbitrated solution was announced or 48 hours have passed since the announcement.<br />
#'''SUMMARY:''' Once either a negotiated or an arbitrated solution has been reached, the negotiators will work with the parties to summarize the proceedings. Summaries may be available to different audiences, so thought should be given to what level of detail is made available. Summaries should be stored where the relevant people are reasonably able to access them - the forums are an excellent example for this, though the wiki would also work for summaries intended to be visible to players.<br />
#'''POST-PROCEEDING INPUT:''' Any given member of the admin team may, if they choose, ask any party to the dispute or the mediators serving on the panel for that dispute, their opinions on how well the process worked and suggestions for improvement. The member of the admin team that does so should be careful to avoid questions that would reveal anything relating to the proceedings that was not included in the summary, and should as a matter of fairness ask all persons involved in the process, be they parties, assistants, or mediators.<br />
<br />
<br />
==Specifics and Logistical Concerns==<br />
===Relevant to entire process:===<br />
*People who want to be in the mediator pool join the pool by completing [https://alison.com/course/introduction-to-conflict-management-and-negotiation training in dispute resolution] (please screenshot your passing test score!) and conflict de-escalation ([https://www.youtube.com/watch?v=eR8Zzp6E8sI this video] is a good starting point, and prospective mediators should view it and feel free to seek out any other information about conflict de-escalation and share those resources with others). Note: You should be a player for at least three months! We might not accept you as a mediator if we have reason to believe you can't be trusted with it!<br />
*Discussion between the initiating admin and the parties, and the proceedings themselves, can take place in any venue which the parties and mediators agree to. Special channels on the Goonstation Discord server and group-chats in any form are equally acceptable, the only real criteria is that it must be a venue in which all involves parties, their assistants, and the mediators are able to participate in equally - no one person involved should have any ability to communicate or alter the communications of others that is not shared among all people involved in the proceeding.<br />
*The only parts of the process that are ‘carved in stone’ and not subject to change are the following:<br />
**The mediator panel must be an odd number greater than one<br />
**Any discussion by the mediators to arrive at an arbitrated solution must be loggable and presentable in its entirety to the parties if the parties request it<br />
**Some form of a summary, which must include any deviation from the guidelines, must be agreed to by the parties and made available<br />
**Any other aspect is subject to change if and only if all parties and the mediator panel agrees to it.<br />
*As a condition to having their dispute heard by a mediator panel, parties must agree to the following:<br />
**Avoid personal attacks, character attacks, and other forms of bad-faith participation<br />
**A party will be excluded from speaking during the proceedings if the mediator panel agrees unanimously that the party is continuing to act in bad faith despite numerous attempts to warn the party against bad-faith participation. In this case, the party’s assistant will speak for them. If an assistant was not selected, or if the assistant is also excluded, the party will be asked to name a different assistant<br />
**Follow whatever solution is negotiated by the parties or an arbitrated solution if a negotiated solution can not be reached<br />
*If during the proceedings, one of the parties claims one of the mediators is biased, the other mediators will vote on whether or not the claim is valid. A majority or a tie will result in that mediator being removed, and a new mediator selected. If more than one party claims a mediator is biased, that mediator will be removed and a new mediator selected. If more than one mediator is claimed to be biased, the entire panel is removed and any member of the admin team will assist in coming up with a new panel of mediators which might or might not include mediators from the initial panel that did not have their impartiality questioned.<br />
*The ability for negotiated or arbitrated solutions to ‘punish’ one or more of the parties to the dispute is very limited - a negotiated or arbitrated solution can not, under any circumstances, remove a person from the admin team or the community by itself, it can only recommend their membership in the admin team or the community be reviewed under whatever process exists for those processes. Public apologies should also not be used, as a forced apology is usually an insincere one. Instead of removal, consider the following alternatives:<br />
**One or more of the parties agrees not to speak in a relevant channel for a defined period. This is easily enforceable with Discord roles, and any given Discord server admin has the ability to adjust roles as necessary to enforce this, and restore a party’s ability to use channels to their initial state once the defined time interval is done.<br />
**One or more of the parties agrees to voluntarily remove themselves from the admin team or the community for a defined time interval not to exceed two weeks.<br />
<br />
===Relevant to specific steps:===<br />
*Relevant to step one: The process can also be initiated by a bystander, in the case of an interpersonal dispute that is significantly impacting either team functionality or the general peace of the server.<br />
*Relevant to step five: The purpose of withholding the nature of the arbitrated solution at first, and encouraging further negotiation, is to put ‘time pressure’ on the parties in hopes of encouraging a negotiated solution - the parties know that a solution exists, which they might or might not like, so they will have a vested interest in reaching a negotiated solution that might or might not be more favorable to them.<br />
*Relevant to step six: For instance, if the dispute is between two members of the admin team, and the resolution is that one of the parties agrees to not speak in a given offtopic admin channel for a defined interval, the player-viewable summary would not necessarily need to include the details of which channel and for how long the party has agreed to stay out of. Conversely, a dispute between two players that is resolved when one player agrees to steer clear of the other ingame might include in an admin-viewable summary the BYOND keys of the players to assist the admin team in making sure the agreement is held to. <br />
<br />
<br />
{{Policies}}</div>Popecrunchhttps://wiki.ss13.co/index.php?title=Dispute_Resolution&diff=29366Dispute Resolution2020-03-13T22:39:19Z<p>Popecrunch: /* Relevant to entire process: */</p>
<hr />
<div>Dispute Resolution Process<br />
<br />
==TL;DR==<br />
If you have an interpersonal conflict with someone, and you can’t or won’t resolve it with them personally, this lays out a process in which we’ll provide mediators to help you both reach a solution. We’ll make sure the mediators have some training in conflict resolution and de-escalation, you get to say no to mediators you don’t think can be impartial. We don’t look at it in terms of ‘who wins’, but in terms of ‘what needs to happen so we can live with each other’s presence’.<br />
<br />
==Intent==<br />
The intent of the dispute resolution process is to create a system in which interpersonal disputes that cannot or are not being resolved by the parties privately can be resolved by a panel of mediators who have agreed to be impartial, and have received training in dispute resolution and conflict de-escalation. The dispute resolution process is available not only to the administrator team, but also to players and mentors. The body of this document is not intended to be taken as ironclad rules for the process, as there are very few parts of it that can not be changed, so long as all involved parties agree to those changes and the changes are mentioned in the required summary. The solutions reached by the parties and the mediators should ideally be mutually beneficial, or at least tolerable - in no case will the mediator panel be empowered to remove a person from the admin team or the community. At most, they will be empowered to recommend that a person’s membership in the admin team or community be reviewed by other processes.<br />
<br />
==Definitions==<br />
*'''PARTY / PARTIES:''' The persons directly involved in the interpersonal dispute.<br />
*'''ASSISTANTS:''' Persons that the parties directly involved in the interpersonal dispute bring with them to offer help. The assistants are able to speak for their relevant party in the event that the party is unwilling or unable to do so for themselves due to heightened emotional state or any other reason, provided the party specifically gives that permission.<br />
*'''MEDIATORS / MEDIATOR POOL:''' Persons who have undergone dispute resolution training and opted in to panel selection.<br />
*'''PANEL:''' Five mediators selected from the pool of available mediators, who have been approved by the parties.<br />
*'''INITIATING ADMIN:''' Member of the admin team who receives the request to begin the dispute resolution process, whose only role is to randomly select five mediators from the pool, present that list to the parties, and offer other mediators if either of the parties reject the potential mediator.<br />
*'''PROCEEDINGS:''' Refers to the discussions that are part of the dispute resolution process from initiation to conclusion.<br />
*'''NEGOTIATED SOLUTION:''' A solution to resolve the dispute that the parties come to and agree to by themselves.<br />
*'''ARBITRATED SOLUTION:''' A solution to resolve the dispute that the mediators come to, used only if negotiation fails.<br />
<br />
==General Outline==<br />
This is a general outline of the process. Specifics and other logistical concerns relevant to the process in general or a particular step in the process will be in the next section.<br />
#'''INITIATION:''' When two or more people have an interpersonal dispute that either cannot be or isn’t being resolved by the parties themselves, any one of the parties can request dispute resolution by notifying any member of the admin team. That admin selects five members of the mediator pool and presents that list to the parties (and their assistants, if present). The parties are able to disqualify any given mediator if they or their assistants believe that the mediator is or is likely to be biased, at which point the initiating admin selects another candidate from the mediator pool. This continues until there is a panel of five mediators that all parties agree to.<br />
#'''OPENING STATEMENTS:''' Each party (or assistant) presents their interpretation of the events leading up to and / or relevant to the dispute. Which party goes first is unimportant and can be chosen by a coin flip or any other means provided the parties agree to it. When presenting an opening statement, the party (or assistant) is understood to be the only person (or people, counting assistants) generally permitted to speak - mediators should only interject to caution against personal attacks, the opposing party (and their assistant) should remain quietly attentive.<br />
#'''CROSS-EXAMINATION:''' Once all parties are satisfied they have presented their interpretation of events, all involved persons are permitted to challenge statements, request clarification, or otherwise argue the dispute. Mediators are requested to limit their questions to requesting clarification on unclear statements, and are specifically discouraged from expressing opinions or otherwise stating or implying bias or favor for one party over the others. Mediators may, if they choose, encourage the parties to ‘agree to disagree’ if a particular point of contention is dominating conversation, unlikely to reach a conclusion in a reasonable time, and not a key part of the dispute.<br />
#'''NEGOTIATION:''' Once all parties are satisfied that they have answered all questions or challenges to their own statements, and have in turn had their questions or challenges to opposing statements addressed, the parties negotiate for a solution. The solution should reach the standard of ‘this is what needs to happen for us to coexist in a civil fashion’ at minimum, with ‘this is what needs to happen for us to be friends’ a hopeful, but possibly unattainable, goal. The role of the mediators at this point is to assist with retrieving information ‘lost in scrollback’, police the tone of the proceeding and call out / discourage personal attacks, and to provide unbiased input relating to assisting the parties in reaching a solution. Mediators should exercise care to make sure they are not expressing opinions that favor one party over the other - answering truthfully '''if asked''' if one party has issued more personal attacks than the other during the proceedings is fine, giving opinions to the magnitude of personal attacks or the validity of one party’s case over the others is very much not fine.<br />
#'''ARBITRATION:''' If the parties are unable to reach a solution they can agree to and ask for the mediators to decide a solution, or if negotiation has proceeded for 24 hours and the mediators do not have faith that that further negotiation will be fruitful, the mediators can, '''after announcing to the parties that they will do so''', discuss among themselves the facts of the dispute and reach a solution themselves. This discussion '''must''' be in a format that can be relayed verbatim to the parties at the end of the proceeding. The mediators are still expected to perform their mediation duties in the proceedings during this discussion. Once the mediators have arrived at a solution, they will announce to the parties that they have done so, but '''not''' disclose the solution yet. The mediators will then ask the parties to try again to negotiate a solution. The arbitrated solution is not revealed to the parties unless EITHER all parties agree that further negotiation would be fruitless and agree to use the arbitrated solution, OR at least one of the parties does so and either eight hours of negotiation have passed since the existence of the arbitrated solution was announced or 48 hours have passed since the announcement.<br />
#'''SUMMARY:''' Once either a negotiated or an arbitrated solution has been reached, the negotiators will work with the parties to summarize the proceedings. Summaries may be available to different audiences, so thought should be given to what level of detail is made available. Summaries should be stored where the relevant people are reasonably able to access them - the forums are an excellent example for this, though the wiki would also work for summaries intended to be visible to players.<br />
#'''POST-PROCEEDING INPUT:''' Any given member of the admin team may, if they choose, ask any party to the dispute or the mediators serving on the panel for that dispute, their opinions on how well the process worked and suggestions for improvement. The member of the admin team that does so should be careful to avoid questions that would reveal anything relating to the proceedings that was not included in the summary, and should as a matter of fairness ask all persons involved in the process, be they parties, assistants, or mediators.<br />
<br />
<br />
==Specifics and Logistical Concerns==<br />
===Relevant to entire process:===<br />
*People who want to be in the mediator pool join the pool by completing [https://alison.com/course/introduction-to-conflict-management-and-negotiation training in dispute resolution] (please screenshot your passing test score!) and conflict de-escalation ([https://www.youtube.com/watch?v=eR8Zzp6E8sI this video] is a good starting point, and prospective mediators should view it and feel free to seek out any other information about conflict de-escalation and share those resources with others).<br />
*Discussion between the initiating admin and the parties, and the proceedings themselves, can take place in any venue which the parties and mediators agree to. Special channels on the Goonstation Discord server and group-chats in any form are equally acceptable, the only real criteria is that it must be a venue in which all involves parties, their assistants, and the mediators are able to participate in equally - no one person involved should have any ability to communicate or alter the communications of others that is not shared among all people involved in the proceeding.<br />
*The only parts of the process that are ‘carved in stone’ and not subject to change are the following:<br />
**The mediator panel must be an odd number greater than one<br />
**Any discussion by the mediators to arrive at an arbitrated solution must be loggable and presentable in its entirety to the parties if the parties request it<br />
**Some form of a summary, which must include any deviation from the guidelines, must be agreed to by the parties and made available<br />
**Any other aspect is subject to change if and only if all parties and the mediator panel agrees to it.<br />
*As a condition to having their dispute heard by a mediator panel, parties must agree to the following:<br />
**Avoid personal attacks, character attacks, and other forms of bad-faith participation<br />
**A party will be excluded from speaking during the proceedings if the mediator panel agrees unanimously that the party is continuing to act in bad faith despite numerous attempts to warn the party against bad-faith participation. In this case, the party’s assistant will speak for them. If an assistant was not selected, or if the assistant is also excluded, the party will be asked to name a different assistant<br />
**Follow whatever solution is negotiated by the parties or an arbitrated solution if a negotiated solution can not be reached<br />
*If during the proceedings, one of the parties claims one of the mediators is biased, the other mediators will vote on whether or not the claim is valid. A majority or a tie will result in that mediator being removed, and a new mediator selected. If more than one party claims a mediator is biased, that mediator will be removed and a new mediator selected. If more than one mediator is claimed to be biased, the entire panel is removed and any member of the admin team will assist in coming up with a new panel of mediators which might or might not include mediators from the initial panel that did not have their impartiality questioned.<br />
*The ability for negotiated or arbitrated solutions to ‘punish’ one or more of the parties to the dispute is very limited - a negotiated or arbitrated solution can not, under any circumstances, remove a person from the admin team or the community by itself, it can only recommend their membership in the admin team or the community be reviewed under whatever process exists for those processes. Public apologies should also not be used, as a forced apology is usually an insincere one. Instead of removal, consider the following alternatives:<br />
**One or more of the parties agrees not to speak in a relevant channel for a defined period. This is easily enforceable with Discord roles, and any given Discord server admin has the ability to adjust roles as necessary to enforce this, and restore a party’s ability to use channels to their initial state once the defined time interval is done.<br />
**One or more of the parties agrees to voluntarily remove themselves from the admin team or the community for a defined time interval not to exceed two weeks.<br />
<br />
===Relevant to specific steps:===<br />
*Relevant to step one: The process can also be initiated by a bystander, in the case of an interpersonal dispute that is significantly impacting either team functionality or the general peace of the server.<br />
*Relevant to step five: The purpose of withholding the nature of the arbitrated solution at first, and encouraging further negotiation, is to put ‘time pressure’ on the parties in hopes of encouraging a negotiated solution - the parties know that a solution exists, which they might or might not like, so they will have a vested interest in reaching a negotiated solution that might or might not be more favorable to them.<br />
*Relevant to step six: For instance, if the dispute is between two members of the admin team, and the resolution is that one of the parties agrees to not speak in a given offtopic admin channel for a defined interval, the player-viewable summary would not necessarily need to include the details of which channel and for how long the party has agreed to stay out of. Conversely, a dispute between two players that is resolved when one player agrees to steer clear of the other ingame might include in an admin-viewable summary the BYOND keys of the players to assist the admin team in making sure the agreement is held to. <br />
<br />
<br />
{{Policies}}</div>Popecrunchhttps://wiki.ss13.co/index.php?title=Dispute_Resolution&diff=29365Dispute Resolution2020-03-13T22:28:03Z<p>Popecrunch: </p>
<hr />
<div>Dispute Resolution Process<br />
<br />
==TL;DR==<br />
If you have an interpersonal conflict with someone, and you can’t or won’t resolve it with them personally, this lays out a process in which we’ll provide mediators to help you both reach a solution. We’ll make sure the mediators have some training in conflict resolution and de-escalation, you get to say no to mediators you don’t think can be impartial. We don’t look at it in terms of ‘who wins’, but in terms of ‘what needs to happen so we can live with each other’s presence’.<br />
<br />
==Intent==<br />
The intent of the dispute resolution process is to create a system in which interpersonal disputes that cannot or are not being resolved by the parties privately can be resolved by a panel of mediators who have agreed to be impartial, and have received training in dispute resolution and conflict de-escalation. The dispute resolution process is available not only to the administrator team, but also to players and mentors. The body of this document is not intended to be taken as ironclad rules for the process, as there are very few parts of it that can not be changed, so long as all involved parties agree to those changes and the changes are mentioned in the required summary. The solutions reached by the parties and the mediators should ideally be mutually beneficial, or at least tolerable - in no case will the mediator panel be empowered to remove a person from the admin team or the community. At most, they will be empowered to recommend that a person’s membership in the admin team or community be reviewed by other processes.<br />
<br />
==Definitions==<br />
*'''PARTY / PARTIES:''' The persons directly involved in the interpersonal dispute.<br />
*'''ASSISTANTS:''' Persons that the parties directly involved in the interpersonal dispute bring with them to offer help. The assistants are able to speak for their relevant party in the event that the party is unwilling or unable to do so for themselves due to heightened emotional state or any other reason, provided the party specifically gives that permission.<br />
*'''MEDIATORS / MEDIATOR POOL:''' Persons who have undergone dispute resolution training and opted in to panel selection.<br />
*'''PANEL:''' Five mediators selected from the pool of available mediators, who have been approved by the parties.<br />
*'''INITIATING ADMIN:''' Member of the admin team who receives the request to begin the dispute resolution process, whose only role is to randomly select five mediators from the pool, present that list to the parties, and offer other mediators if either of the parties reject the potential mediator.<br />
*'''PROCEEDINGS:''' Refers to the discussions that are part of the dispute resolution process from initiation to conclusion.<br />
*'''NEGOTIATED SOLUTION:''' A solution to resolve the dispute that the parties come to and agree to by themselves.<br />
*'''ARBITRATED SOLUTION:''' A solution to resolve the dispute that the mediators come to, used only if negotiation fails.<br />
<br />
==General Outline==<br />
This is a general outline of the process. Specifics and other logistical concerns relevant to the process in general or a particular step in the process will be in the next section.<br />
#'''INITIATION:''' When two or more people have an interpersonal dispute that either cannot be or isn’t being resolved by the parties themselves, any one of the parties can request dispute resolution by notifying any member of the admin team. That admin selects five members of the mediator pool and presents that list to the parties (and their assistants, if present). The parties are able to disqualify any given mediator if they or their assistants believe that the mediator is or is likely to be biased, at which point the initiating admin selects another candidate from the mediator pool. This continues until there is a panel of five mediators that all parties agree to.<br />
#'''OPENING STATEMENTS:''' Each party (or assistant) presents their interpretation of the events leading up to and / or relevant to the dispute. Which party goes first is unimportant and can be chosen by a coin flip or any other means provided the parties agree to it. When presenting an opening statement, the party (or assistant) is understood to be the only person (or people, counting assistants) generally permitted to speak - mediators should only interject to caution against personal attacks, the opposing party (and their assistant) should remain quietly attentive.<br />
#'''CROSS-EXAMINATION:''' Once all parties are satisfied they have presented their interpretation of events, all involved persons are permitted to challenge statements, request clarification, or otherwise argue the dispute. Mediators are requested to limit their questions to requesting clarification on unclear statements, and are specifically discouraged from expressing opinions or otherwise stating or implying bias or favor for one party over the others. Mediators may, if they choose, encourage the parties to ‘agree to disagree’ if a particular point of contention is dominating conversation, unlikely to reach a conclusion in a reasonable time, and not a key part of the dispute.<br />
#'''NEGOTIATION:''' Once all parties are satisfied that they have answered all questions or challenges to their own statements, and have in turn had their questions or challenges to opposing statements addressed, the parties negotiate for a solution. The solution should reach the standard of ‘this is what needs to happen for us to coexist in a civil fashion’ at minimum, with ‘this is what needs to happen for us to be friends’ a hopeful, but possibly unattainable, goal. The role of the mediators at this point is to assist with retrieving information ‘lost in scrollback’, police the tone of the proceeding and call out / discourage personal attacks, and to provide unbiased input relating to assisting the parties in reaching a solution. Mediators should exercise care to make sure they are not expressing opinions that favor one party over the other - answering truthfully '''if asked''' if one party has issued more personal attacks than the other during the proceedings is fine, giving opinions to the magnitude of personal attacks or the validity of one party’s case over the others is very much not fine.<br />
#'''ARBITRATION:''' If the parties are unable to reach a solution they can agree to and ask for the mediators to decide a solution, or if negotiation has proceeded for 24 hours and the mediators do not have faith that that further negotiation will be fruitful, the mediators can, '''after announcing to the parties that they will do so''', discuss among themselves the facts of the dispute and reach a solution themselves. This discussion '''must''' be in a format that can be relayed verbatim to the parties at the end of the proceeding. The mediators are still expected to perform their mediation duties in the proceedings during this discussion. Once the mediators have arrived at a solution, they will announce to the parties that they have done so, but '''not''' disclose the solution yet. The mediators will then ask the parties to try again to negotiate a solution. The arbitrated solution is not revealed to the parties unless EITHER all parties agree that further negotiation would be fruitless and agree to use the arbitrated solution, OR at least one of the parties does so and either eight hours of negotiation have passed since the existence of the arbitrated solution was announced or 48 hours have passed since the announcement.<br />
#'''SUMMARY:''' Once either a negotiated or an arbitrated solution has been reached, the negotiators will work with the parties to summarize the proceedings. Summaries may be available to different audiences, so thought should be given to what level of detail is made available. Summaries should be stored where the relevant people are reasonably able to access them - the forums are an excellent example for this, though the wiki would also work for summaries intended to be visible to players.<br />
#'''POST-PROCEEDING INPUT:''' Any given member of the admin team may, if they choose, ask any party to the dispute or the mediators serving on the panel for that dispute, their opinions on how well the process worked and suggestions for improvement. The member of the admin team that does so should be careful to avoid questions that would reveal anything relating to the proceedings that was not included in the summary, and should as a matter of fairness ask all persons involved in the process, be they parties, assistants, or mediators.<br />
<br />
<br />
==Specifics and Logistical Concerns==<br />
===Relevant to entire process:===<br />
*People who want to be in the mediator pool join the pool by completing [https://alison.com/course/introduction-to-conflict-management-and-negotiation training in dispute resolution] (please screenshot your passing test score!) and conflict de-escalation ([https://www.youtube.com/watch?v=eR8Zzp6E8sI this video] is a good starting point) , and prospective mediators should view it and feel free to seek out any other information about conflict de-escalation and share those resources with others).<br />
*Discussion between the initiating admin and the parties, and the proceedings themselves, can take place in any venue which the parties and mediators agree to. Special channels on the Goonstation Discord server and group-chats in any form are equally acceptable, the only real criteria is that it must be a venue in which all involves parties, their assistants, and the mediators are able to participate in equally - no one person involved should have any ability to communicate or alter the communications of others that is not shared among all people involved in the proceeding.<br />
*The only parts of the process that are ‘carved in stone’ and not subject to change are the following:<br />
**The mediator panel must be an odd number greater than one<br />
**Any discussion by the mediators to arrive at an arbitrated solution must be loggable and presentable in its entirety to the parties if the parties request it<br />
**Some form of a summary, which must include any deviation from the guidelines, must be agreed to by the parties and made available<br />
**Any other aspect is subject to change if and only if all parties and the mediator panel agrees to it.<br />
*As a condition to having their dispute heard by a mediator panel, parties must agree to the following:<br />
**Avoid personal attacks, character attacks, and other forms of bad-faith participation<br />
**A party will be excluded from speaking during the proceedings if the mediator panel agrees unanimously that the party is continuing to act in bad faith despite numerous attempts to warn the party against bad-faith participation. In this case, the party’s assistant will speak for them. If an assistant was not selected, or if the assistant is also excluded, the party will be asked to name a different assistant<br />
**Follow whatever solution is negotiated by the parties or an arbitrated solution if a negotiated solution can not be reached<br />
*If during the proceedings, one of the parties claims one of the mediators is biased, the other mediators will vote on whether or not the claim is valid. A majority or a tie will result in that mediator being removed, and a new mediator selected. If more than one party claims a mediator is biased, that mediator will be removed and a new mediator selected. If more than one mediator is claimed to be biased, the entire panel is removed and any member of the admin team will assist in coming up with a new panel of mediators which might or might not include mediators from the initial panel that did not have their impartiality questioned.<br />
*The ability for negotiated or arbitrated solutions to ‘punish’ one or more of the parties to the dispute is very limited - a negotiated or arbitrated solution can not, under any circumstances, remove a person from the admin team or the community by itself, it can only recommend their membership in the admin team or the community be reviewed under whatever process exists for those processes. Public apologies should also not be used, as a forced apology is usually an insincere one. Instead of removal, consider the following alternatives:<br />
**One or more of the parties agrees not to speak in a relevant channel for a defined period. This is easily enforceable with Discord roles, and any given Discord server admin has the ability to adjust roles as necessary to enforce this, and restore a party’s ability to use channels to their initial state once the defined time interval is done.<br />
**One or more of the parties agrees to voluntarily remove themselves from the admin team or the community for a defined time interval not to exceed two weeks.<br />
<br />
===Relevant to specific steps:===<br />
*Relevant to step one: The process can also be initiated by a bystander, in the case of an interpersonal dispute that is significantly impacting either team functionality or the general peace of the server.<br />
*Relevant to step five: The purpose of withholding the nature of the arbitrated solution at first, and encouraging further negotiation, is to put ‘time pressure’ on the parties in hopes of encouraging a negotiated solution - the parties know that a solution exists, which they might or might not like, so they will have a vested interest in reaching a negotiated solution that might or might not be more favorable to them.<br />
*Relevant to step six: For instance, if the dispute is between two members of the admin team, and the resolution is that one of the parties agrees to not speak in a given offtopic admin channel for a defined interval, the player-viewable summary would not necessarily need to include the details of which channel and for how long the party has agreed to stay out of. Conversely, a dispute between two players that is resolved when one player agrees to steer clear of the other ingame might include in an admin-viewable summary the BYOND keys of the players to assist the admin team in making sure the agreement is held to. <br />
<br />
<br />
{{Policies}}</div>Popecrunchhttps://wiki.ss13.co/index.php?title=Dispute_Resolution&diff=29364Dispute Resolution2020-03-13T22:25:02Z<p>Popecrunch: Protected "Dispute Resolution": Community policy ([Edit=Allow only administrators] (indefinite) [Move=Allow only administrators] (indefinite))</p>
<hr />
<div>Dispute Resolution Process<br />
<br />
==TL;DR==<br />
If you have an interpersonal conflict with someone, and you can’t or won’t resolve it with them personally, this lays out a process in which we’ll provide mediators to help you both reach a solution. We’ll make sure the mediators have some training in conflict resolution and de-escalation, you get to say no to mediators you don’t think can be impartial. We don’t look at it in terms of ‘who wins’, but in terms of ‘what needs to happen so we can live with each other’s presence’.<br />
<br />
==Intent==<br />
The intent of the dispute resolution process is to create a system in which interpersonal disputes that cannot or are not being resolved by the parties privately can be resolved by a panel of mediators who have agreed to be impartial, and have received training in dispute resolution and conflict de-escalation. The dispute resolution process is available not only to the administrator team, but also to players and mentors. The body of this document is not intended to be taken as ironclad rules for the process, as there are very few parts of it that can not be changed, so long as all involved parties agree to those changes and the changes are mentioned in the required summary. The solutions reached by the parties and the mediators should ideally be mutually beneficial, or at least tolerable - in no case will the mediator panel be empowered to remove a person from the admin team or the community. At most, they will be empowered to recommend that a person’s membership in the admin team or community be reviewed by other processes.<br />
<br />
==Definitions==<br />
*'''PARTY / PARTIES:''' The persons directly involved in the interpersonal dispute.<br />
*'''ASSISTANTS:''' Persons that the parties directly involved in the interpersonal dispute bring with them to offer help. The assistants are able to speak for their relevant party in the event that the party is unwilling or unable to do so for themselves due to heightened emotional state or any other reason, provided the party specifically gives that permission.<br />
*'''MEDIATORS / MEDIATOR POOL:''' Persons who have undergone dispute resolution training and opted in to panel selection.<br />
*'''PANEL:''' Five mediators selected from the pool of available mediators, who have been approved by the parties.<br />
*'''INITIATING ADMIN:''' Member of the admin team who receives the request to begin the dispute resolution process, whose only role is to randomly select five mediators from the pool, present that list to the parties, and offer other mediators if either of the parties reject the potential mediator.<br />
*'''PROCEEDINGS:''' Refers to the discussions that are part of the dispute resolution process from initiation to conclusion.<br />
*'''NEGOTIATED SOLUTION:''' A solution to resolve the dispute that the parties come to and agree to by themselves.<br />
*'''ARBITRATED SOLUTION:''' A solution to resolve the dispute that the mediators come to, used only if negotiation fails.<br />
<br />
==General Outline==<br />
This is a general outline of the process. Specifics and other logistical concerns relevant to the process in general or a particular step in the process will be in the next section.<br />
#'''INITIATION:''' When two or more people have an interpersonal dispute that either cannot be or isn’t being resolved by the parties themselves, any one of the parties can request dispute resolution by notifying any member of the admin team. That admin selects five members of the mediator pool and presents that list to the parties (and their assistants, if present). The parties are able to disqualify any given mediator if they or their assistants believe that the mediator is or is likely to be biased, at which point the initiating admin selects another candidate from the mediator pool. This continues until there is a panel of five mediators that all parties agree to.<br />
#'''OPENING STATEMENTS:''' Each party (or assistant) presents their interpretation of the events leading up to and / or relevant to the dispute. Which party goes first is unimportant and can be chosen by a coin flip or any other means provided the parties agree to it. When presenting an opening statement, the party (or assistant) is understood to be the only person (or people, counting assistants) generally permitted to speak - mediators should only interject to caution against personal attacks, the opposing party (and their assistant) should remain quietly attentive.<br />
#'''CROSS-EXAMINATION:''' Once all parties are satisfied they have presented their interpretation of events, all involved persons are permitted to challenge statements, request clarification, or otherwise argue the dispute. Mediators are requested to limit their questions to requesting clarification on unclear statements, and are specifically discouraged from expressing opinions or otherwise stating or implying bias or favor for one party over the others. Mediators may, if they choose, encourage the parties to ‘agree to disagree’ if a particular point of contention is dominating conversation, unlikely to reach a conclusion in a reasonable time, and not a key part of the dispute.<br />
#'''NEGOTIATION:''' Once all parties are satisfied that they have answered all questions or challenges to their own statements, and have in turn had their questions or challenges to opposing statements addressed, the parties negotiate for a solution. The solution should reach the standard of ‘this is what needs to happen for us to coexist in a civil fashion’ at minimum, with ‘this is what needs to happen for us to be friends’ a hopeful, but possibly unattainable, goal. The role of the mediators at this point is to assist with retrieving information ‘lost in scrollback’, police the tone of the proceeding and call out / discourage personal attacks, and to provide unbiased input relating to assisting the parties in reaching a solution. Mediators should exercise care to make sure they are not expressing opinions that favor one party over the other - answering truthfully if asked if one party has issued more personal attacks than the other during the proceedings is fine, giving opinions to the magnitude of personal attacks or the validity of one party’s case over the others is very much not fine.<br />
#'''ARBITRATION:''' If the parties are unable to reach a solution they can agree to and ask for the mediators to decide a solution, or if negotiation has proceeded for 24 hours and the mediators do not have faith that that further negotiation will be fruitful, the mediators can, after announcing to the parties that they will do so, discuss among themselves the facts of the dispute and reach a solution themselves. This discussion must be in a format that can be relayed verbatim to the parties at the end of the proceeding. The mediators are still expected to perform their mediation duties in the proceedings during this discussion. Once the mediators have arrived at a solution, they will announce to the parties that they have done so, but not disclose the solution yet. The mediators will then ask the parties to try again to negotiate a solution. The arbitrated solution is not revealed to the parties unless EITHER all parties agree that further negotiation would be fruitless and agree to use the arbitrated solution, OR at least one of the parties does so and either eight hours of negotiation have passed since the existence of the arbitrated solution was announced or 48 hours have passed since the announcement.<br />
#'''SUMMARY:''' Once either a negotiated or an arbitrated solution has been reached, the negotiators will work with the parties to summarize the proceedings. Summaries may be available to different audiences, so thought should be given to what level of detail is made available. Summaries should be stored where the relevant people are reasonably able to access them - the forums are an excellent example for this, though the wiki would also work for summaries intended to be visible to players.<br />
#'''POST-PROCEEDING INPUT:''' Any given member of the admin team may, if they choose, ask any party to the dispute or the mediators serving on the panel for that dispute, their opinions on how well the process worked and suggestions for improvement. The member of the admin team that does so should be careful to avoid questions that would reveal anything relating to the proceedings that was not included in the summary, and should as a matter of fairness ask all persons involved in the process, be they parties, assistants, or mediators.<br />
<br />
<br />
==Specifics and Logistical Concerns==<br />
===Relevant to entire process:===<br />
*People who want to be in the mediator pool join the pool by completing [https://alison.com/course/introduction-to-conflict-management-and-negotiation training in dispute resolution] (please screenshot your passing test score!) and conflict de-escalation ([https://www.youtube.com/watch?v=eR8Zzp6E8sI this video] is a good starting point) , and prospective mediators should view it and feel free to seek out any other information about conflict de-escalation and share those resources with others).<br />
*Discussion between the initiating admin and the parties, and the proceedings themselves, can take place in any venue which the parties and mediators agree to. Special channels on the Goonstation Discord server and group-chats in any form are equally acceptable, the only real criteria is that it must be a venue in which all involves parties, their assistants, and the mediators are able to participate in equally - no one person involved should have any ability to communicate or alter the communications of others that is not shared among all people involved in the proceeding.<br />
*The only parts of the process that are ‘carved in stone’ and not subject to change are the following:<br />
**The mediator panel must be an odd number greater than one<br />
**Any discussion by the mediators to arrive at an arbitrated solution must be loggable and presentable in its entirety to the parties if the parties request it<br />
**Some form of a summary, which must include any deviation from the guidelines, must be agreed to by the parties and made available<br />
**Any other aspect is subject to change if and only if all parties and the mediator panel agrees to it.<br />
*As a condition to having their dispute heard by a mediator panel, parties must agree to the following:<br />
**Avoid personal attacks, character attacks, and other forms of bad-faith participation<br />
***A party will be excluded from speaking during the proceedings if the mediator panel agrees unanimously that the party is continuing to act in bad faith despite numerous attempts to warn the party against bad-faith participation. In this case, the party’s assistant will speak for them. If an assistant was not selected, or if the assistant is also excluded, the party will be asked to name a different assistant<br />
**Follow whatever solution is negotiated by the parties or an arbitrated solution if a negotiated solution can not be reached<br />
*If during the proceedings, one of the parties claims one of the mediators is biased, the other mediators will vote on whether or not the claim is valid. A majority or a tie will result in that mediator being removed, and a new mediator selected. If more than one party claims a mediator is biased, that mediator will be removed and a new mediator selected. If more than one mediator is claimed to be biased, the entire panel is removed and any member of the admin team will assist in coming up with a new panel of mediators which might or might not include mediators from the initial panel that did not have their impartiality questioned.<br />
*The ability for negotiated or arbitrated solutions to ‘punish’ one or more of the parties to the dispute is very limited - a negotiated or arbitrated solution can not, under any circumstances, remove a person from the admin team or the community by itself, it can only recommend their membership in the admin team or the community be reviewed under whatever process exists for those processes. Public apologies should also not be used, as a forced apology is usually an insincere one. Instead of removal, consider the following alternatives:<br />
**One or more of the parties agrees not to speak in a relevant channel for a defined period. This is easily enforceable with Discord roles, and any given Discord server admin has the ability to adjust roles as necessary to enforce this, and restore a party’s ability to use channels to their initial state once the defined time interval is done.<br />
**One or more of the parties agrees to voluntarily remove themselves from the admin team or the community for a defined time interval not to exceed two weeks.<br />
<br />
===Relevant to specific steps:===<br />
*Relevant to step one: The process can also be initiated by a bystander, in the case of an interpersonal dispute that is significantly impacting either team functionality or the general peace of the server.<br />
*Relevant to step five: The purpose of withholding the nature of the arbitrated solution at first, and encouraging further negotiation, is to put ‘time pressure’ on the parties in hopes of encouraging a negotiated solution - the parties know that a solution exists, which they might or might not like, so they will have a vested interest in reaching a negotiated solution that might or might not be more favorable to them.<br />
*Relevant to step six: For instance, if the dispute is between two members of the admin team, and the resolution is that one of the parties agrees to not speak in a given offtopic admin channel for a defined interval, the player-viewable summary would not necessarily need to include the details of which channel and for how long the party has agreed to stay out of. Conversely, a dispute between two players that is resolved when one player agrees to steer clear of the other ingame might include in an admin-viewable summary the BYOND keys of the players to assist the admin team in making sure the agreement is held to. <br />
<br />
<br />
{{Policies}}</div>Popecrunchhttps://wiki.ss13.co/index.php?title=Dispute_Resolution&diff=29363Dispute Resolution2020-03-13T22:24:44Z<p>Popecrunch: /* Relevant to entire process: */</p>
<hr />
<div>Dispute Resolution Process<br />
<br />
==TL;DR==<br />
If you have an interpersonal conflict with someone, and you can’t or won’t resolve it with them personally, this lays out a process in which we’ll provide mediators to help you both reach a solution. We’ll make sure the mediators have some training in conflict resolution and de-escalation, you get to say no to mediators you don’t think can be impartial. We don’t look at it in terms of ‘who wins’, but in terms of ‘what needs to happen so we can live with each other’s presence’.<br />
<br />
==Intent==<br />
The intent of the dispute resolution process is to create a system in which interpersonal disputes that cannot or are not being resolved by the parties privately can be resolved by a panel of mediators who have agreed to be impartial, and have received training in dispute resolution and conflict de-escalation. The dispute resolution process is available not only to the administrator team, but also to players and mentors. The body of this document is not intended to be taken as ironclad rules for the process, as there are very few parts of it that can not be changed, so long as all involved parties agree to those changes and the changes are mentioned in the required summary. The solutions reached by the parties and the mediators should ideally be mutually beneficial, or at least tolerable - in no case will the mediator panel be empowered to remove a person from the admin team or the community. At most, they will be empowered to recommend that a person’s membership in the admin team or community be reviewed by other processes.<br />
<br />
==Definitions==<br />
*'''PARTY / PARTIES:''' The persons directly involved in the interpersonal dispute.<br />
*'''ASSISTANTS:''' Persons that the parties directly involved in the interpersonal dispute bring with them to offer help. The assistants are able to speak for their relevant party in the event that the party is unwilling or unable to do so for themselves due to heightened emotional state or any other reason, provided the party specifically gives that permission.<br />
*'''MEDIATORS / MEDIATOR POOL:''' Persons who have undergone dispute resolution training and opted in to panel selection.<br />
*'''PANEL:''' Five mediators selected from the pool of available mediators, who have been approved by the parties.<br />
*'''INITIATING ADMIN:''' Member of the admin team who receives the request to begin the dispute resolution process, whose only role is to randomly select five mediators from the pool, present that list to the parties, and offer other mediators if either of the parties reject the potential mediator.<br />
*'''PROCEEDINGS:''' Refers to the discussions that are part of the dispute resolution process from initiation to conclusion.<br />
*'''NEGOTIATED SOLUTION:''' A solution to resolve the dispute that the parties come to and agree to by themselves.<br />
*'''ARBITRATED SOLUTION:''' A solution to resolve the dispute that the mediators come to, used only if negotiation fails.<br />
<br />
==General Outline==<br />
This is a general outline of the process. Specifics and other logistical concerns relevant to the process in general or a particular step in the process will be in the next section.<br />
#'''INITIATION:''' When two or more people have an interpersonal dispute that either cannot be or isn’t being resolved by the parties themselves, any one of the parties can request dispute resolution by notifying any member of the admin team. That admin selects five members of the mediator pool and presents that list to the parties (and their assistants, if present). The parties are able to disqualify any given mediator if they or their assistants believe that the mediator is or is likely to be biased, at which point the initiating admin selects another candidate from the mediator pool. This continues until there is a panel of five mediators that all parties agree to.<br />
#'''OPENING STATEMENTS:''' Each party (or assistant) presents their interpretation of the events leading up to and / or relevant to the dispute. Which party goes first is unimportant and can be chosen by a coin flip or any other means provided the parties agree to it. When presenting an opening statement, the party (or assistant) is understood to be the only person (or people, counting assistants) generally permitted to speak - mediators should only interject to caution against personal attacks, the opposing party (and their assistant) should remain quietly attentive.<br />
#'''CROSS-EXAMINATION:''' Once all parties are satisfied they have presented their interpretation of events, all involved persons are permitted to challenge statements, request clarification, or otherwise argue the dispute. Mediators are requested to limit their questions to requesting clarification on unclear statements, and are specifically discouraged from expressing opinions or otherwise stating or implying bias or favor for one party over the others. Mediators may, if they choose, encourage the parties to ‘agree to disagree’ if a particular point of contention is dominating conversation, unlikely to reach a conclusion in a reasonable time, and not a key part of the dispute.<br />
#'''NEGOTIATION:''' Once all parties are satisfied that they have answered all questions or challenges to their own statements, and have in turn had their questions or challenges to opposing statements addressed, the parties negotiate for a solution. The solution should reach the standard of ‘this is what needs to happen for us to coexist in a civil fashion’ at minimum, with ‘this is what needs to happen for us to be friends’ a hopeful, but possibly unattainable, goal. The role of the mediators at this point is to assist with retrieving information ‘lost in scrollback’, police the tone of the proceeding and call out / discourage personal attacks, and to provide unbiased input relating to assisting the parties in reaching a solution. Mediators should exercise care to make sure they are not expressing opinions that favor one party over the other - answering truthfully if asked if one party has issued more personal attacks than the other during the proceedings is fine, giving opinions to the magnitude of personal attacks or the validity of one party’s case over the others is very much not fine.<br />
#'''ARBITRATION:''' If the parties are unable to reach a solution they can agree to and ask for the mediators to decide a solution, or if negotiation has proceeded for 24 hours and the mediators do not have faith that that further negotiation will be fruitful, the mediators can, after announcing to the parties that they will do so, discuss among themselves the facts of the dispute and reach a solution themselves. This discussion must be in a format that can be relayed verbatim to the parties at the end of the proceeding. The mediators are still expected to perform their mediation duties in the proceedings during this discussion. Once the mediators have arrived at a solution, they will announce to the parties that they have done so, but not disclose the solution yet. The mediators will then ask the parties to try again to negotiate a solution. The arbitrated solution is not revealed to the parties unless EITHER all parties agree that further negotiation would be fruitless and agree to use the arbitrated solution, OR at least one of the parties does so and either eight hours of negotiation have passed since the existence of the arbitrated solution was announced or 48 hours have passed since the announcement.<br />
#'''SUMMARY:''' Once either a negotiated or an arbitrated solution has been reached, the negotiators will work with the parties to summarize the proceedings. Summaries may be available to different audiences, so thought should be given to what level of detail is made available. Summaries should be stored where the relevant people are reasonably able to access them - the forums are an excellent example for this, though the wiki would also work for summaries intended to be visible to players.<br />
#'''POST-PROCEEDING INPUT:''' Any given member of the admin team may, if they choose, ask any party to the dispute or the mediators serving on the panel for that dispute, their opinions on how well the process worked and suggestions for improvement. The member of the admin team that does so should be careful to avoid questions that would reveal anything relating to the proceedings that was not included in the summary, and should as a matter of fairness ask all persons involved in the process, be they parties, assistants, or mediators.<br />
<br />
<br />
==Specifics and Logistical Concerns==<br />
===Relevant to entire process:===<br />
*People who want to be in the mediator pool join the pool by completing [https://alison.com/course/introduction-to-conflict-management-and-negotiation training in dispute resolution] (please screenshot your passing test score!) and conflict de-escalation ([https://www.youtube.com/watch?v=eR8Zzp6E8sI this video] is a good starting point) , and prospective mediators should view it and feel free to seek out any other information about conflict de-escalation and share those resources with others).<br />
*Discussion between the initiating admin and the parties, and the proceedings themselves, can take place in any venue which the parties and mediators agree to. Special channels on the Goonstation Discord server and group-chats in any form are equally acceptable, the only real criteria is that it must be a venue in which all involves parties, their assistants, and the mediators are able to participate in equally - no one person involved should have any ability to communicate or alter the communications of others that is not shared among all people involved in the proceeding.<br />
*The only parts of the process that are ‘carved in stone’ and not subject to change are the following:<br />
**The mediator panel must be an odd number greater than one<br />
**Any discussion by the mediators to arrive at an arbitrated solution must be loggable and presentable in its entirety to the parties if the parties request it<br />
**Some form of a summary, which must include any deviation from the guidelines, must be agreed to by the parties and made available<br />
**Any other aspect is subject to change if and only if all parties and the mediator panel agrees to it.<br />
*As a condition to having their dispute heard by a mediator panel, parties must agree to the following:<br />
**Avoid personal attacks, character attacks, and other forms of bad-faith participation<br />
***A party will be excluded from speaking during the proceedings if the mediator panel agrees unanimously that the party is continuing to act in bad faith despite numerous attempts to warn the party against bad-faith participation. In this case, the party’s assistant will speak for them. If an assistant was not selected, or if the assistant is also excluded, the party will be asked to name a different assistant<br />
**Follow whatever solution is negotiated by the parties or an arbitrated solution if a negotiated solution can not be reached<br />
*If during the proceedings, one of the parties claims one of the mediators is biased, the other mediators will vote on whether or not the claim is valid. A majority or a tie will result in that mediator being removed, and a new mediator selected. If more than one party claims a mediator is biased, that mediator will be removed and a new mediator selected. If more than one mediator is claimed to be biased, the entire panel is removed and any member of the admin team will assist in coming up with a new panel of mediators which might or might not include mediators from the initial panel that did not have their impartiality questioned.<br />
*The ability for negotiated or arbitrated solutions to ‘punish’ one or more of the parties to the dispute is very limited - a negotiated or arbitrated solution can not, under any circumstances, remove a person from the admin team or the community by itself, it can only recommend their membership in the admin team or the community be reviewed under whatever process exists for those processes. Public apologies should also not be used, as a forced apology is usually an insincere one. Instead of removal, consider the following alternatives:<br />
**One or more of the parties agrees not to speak in a relevant channel for a defined period. This is easily enforceable with Discord roles, and any given Discord server admin has the ability to adjust roles as necessary to enforce this, and restore a party’s ability to use channels to their initial state once the defined time interval is done.<br />
**One or more of the parties agrees to voluntarily remove themselves from the admin team or the community for a defined time interval not to exceed two weeks.<br />
<br />
===Relevant to specific steps:===<br />
*Relevant to step one: The process can also be initiated by a bystander, in the case of an interpersonal dispute that is significantly impacting either team functionality or the general peace of the server.<br />
*Relevant to step five: The purpose of withholding the nature of the arbitrated solution at first, and encouraging further negotiation, is to put ‘time pressure’ on the parties in hopes of encouraging a negotiated solution - the parties know that a solution exists, which they might or might not like, so they will have a vested interest in reaching a negotiated solution that might or might not be more favorable to them.<br />
*Relevant to step six: For instance, if the dispute is between two members of the admin team, and the resolution is that one of the parties agrees to not speak in a given offtopic admin channel for a defined interval, the player-viewable summary would not necessarily need to include the details of which channel and for how long the party has agreed to stay out of. Conversely, a dispute between two players that is resolved when one player agrees to steer clear of the other ingame might include in an admin-viewable summary the BYOND keys of the players to assist the admin team in making sure the agreement is held to. <br />
<br />
<br />
{{Policies}}</div>Popecrunchhttps://wiki.ss13.co/index.php?title=Dispute_Resolution&diff=29362Dispute Resolution2020-03-13T22:22:57Z<p>Popecrunch: Created page with "Dispute Resolution Process ==TL;DR== If you have an interpersonal conflict with someone, and you can’t or won’t resolve it with them personally, this lays out a process i..."</p>
<hr />
<div>Dispute Resolution Process<br />
<br />
==TL;DR==<br />
If you have an interpersonal conflict with someone, and you can’t or won’t resolve it with them personally, this lays out a process in which we’ll provide mediators to help you both reach a solution. We’ll make sure the mediators have some training in conflict resolution and de-escalation, you get to say no to mediators you don’t think can be impartial. We don’t look at it in terms of ‘who wins’, but in terms of ‘what needs to happen so we can live with each other’s presence’.<br />
<br />
==Intent==<br />
The intent of the dispute resolution process is to create a system in which interpersonal disputes that cannot or are not being resolved by the parties privately can be resolved by a panel of mediators who have agreed to be impartial, and have received training in dispute resolution and conflict de-escalation. The dispute resolution process is available not only to the administrator team, but also to players and mentors. The body of this document is not intended to be taken as ironclad rules for the process, as there are very few parts of it that can not be changed, so long as all involved parties agree to those changes and the changes are mentioned in the required summary. The solutions reached by the parties and the mediators should ideally be mutually beneficial, or at least tolerable - in no case will the mediator panel be empowered to remove a person from the admin team or the community. At most, they will be empowered to recommend that a person’s membership in the admin team or community be reviewed by other processes.<br />
<br />
==Definitions==<br />
*'''PARTY / PARTIES:''' The persons directly involved in the interpersonal dispute.<br />
*'''ASSISTANTS:''' Persons that the parties directly involved in the interpersonal dispute bring with them to offer help. The assistants are able to speak for their relevant party in the event that the party is unwilling or unable to do so for themselves due to heightened emotional state or any other reason, provided the party specifically gives that permission.<br />
*'''MEDIATORS / MEDIATOR POOL:''' Persons who have undergone dispute resolution training and opted in to panel selection.<br />
*'''PANEL:''' Five mediators selected from the pool of available mediators, who have been approved by the parties.<br />
*'''INITIATING ADMIN:''' Member of the admin team who receives the request to begin the dispute resolution process, whose only role is to randomly select five mediators from the pool, present that list to the parties, and offer other mediators if either of the parties reject the potential mediator.<br />
*'''PROCEEDINGS:''' Refers to the discussions that are part of the dispute resolution process from initiation to conclusion.<br />
*'''NEGOTIATED SOLUTION:''' A solution to resolve the dispute that the parties come to and agree to by themselves.<br />
*'''ARBITRATED SOLUTION:''' A solution to resolve the dispute that the mediators come to, used only if negotiation fails.<br />
<br />
==General Outline==<br />
This is a general outline of the process. Specifics and other logistical concerns relevant to the process in general or a particular step in the process will be in the next section.<br />
#'''INITIATION:''' When two or more people have an interpersonal dispute that either cannot be or isn’t being resolved by the parties themselves, any one of the parties can request dispute resolution by notifying any member of the admin team. That admin selects five members of the mediator pool and presents that list to the parties (and their assistants, if present). The parties are able to disqualify any given mediator if they or their assistants believe that the mediator is or is likely to be biased, at which point the initiating admin selects another candidate from the mediator pool. This continues until there is a panel of five mediators that all parties agree to.<br />
#'''OPENING STATEMENTS:''' Each party (or assistant) presents their interpretation of the events leading up to and / or relevant to the dispute. Which party goes first is unimportant and can be chosen by a coin flip or any other means provided the parties agree to it. When presenting an opening statement, the party (or assistant) is understood to be the only person (or people, counting assistants) generally permitted to speak - mediators should only interject to caution against personal attacks, the opposing party (and their assistant) should remain quietly attentive.<br />
#'''CROSS-EXAMINATION:''' Once all parties are satisfied they have presented their interpretation of events, all involved persons are permitted to challenge statements, request clarification, or otherwise argue the dispute. Mediators are requested to limit their questions to requesting clarification on unclear statements, and are specifically discouraged from expressing opinions or otherwise stating or implying bias or favor for one party over the others. Mediators may, if they choose, encourage the parties to ‘agree to disagree’ if a particular point of contention is dominating conversation, unlikely to reach a conclusion in a reasonable time, and not a key part of the dispute.<br />
#'''NEGOTIATION:''' Once all parties are satisfied that they have answered all questions or challenges to their own statements, and have in turn had their questions or challenges to opposing statements addressed, the parties negotiate for a solution. The solution should reach the standard of ‘this is what needs to happen for us to coexist in a civil fashion’ at minimum, with ‘this is what needs to happen for us to be friends’ a hopeful, but possibly unattainable, goal. The role of the mediators at this point is to assist with retrieving information ‘lost in scrollback’, police the tone of the proceeding and call out / discourage personal attacks, and to provide unbiased input relating to assisting the parties in reaching a solution. Mediators should exercise care to make sure they are not expressing opinions that favor one party over the other - answering truthfully if asked if one party has issued more personal attacks than the other during the proceedings is fine, giving opinions to the magnitude of personal attacks or the validity of one party’s case over the others is very much not fine.<br />
#'''ARBITRATION:''' If the parties are unable to reach a solution they can agree to and ask for the mediators to decide a solution, or if negotiation has proceeded for 24 hours and the mediators do not have faith that that further negotiation will be fruitful, the mediators can, after announcing to the parties that they will do so, discuss among themselves the facts of the dispute and reach a solution themselves. This discussion must be in a format that can be relayed verbatim to the parties at the end of the proceeding. The mediators are still expected to perform their mediation duties in the proceedings during this discussion. Once the mediators have arrived at a solution, they will announce to the parties that they have done so, but not disclose the solution yet. The mediators will then ask the parties to try again to negotiate a solution. The arbitrated solution is not revealed to the parties unless EITHER all parties agree that further negotiation would be fruitless and agree to use the arbitrated solution, OR at least one of the parties does so and either eight hours of negotiation have passed since the existence of the arbitrated solution was announced or 48 hours have passed since the announcement.<br />
#'''SUMMARY:''' Once either a negotiated or an arbitrated solution has been reached, the negotiators will work with the parties to summarize the proceedings. Summaries may be available to different audiences, so thought should be given to what level of detail is made available. Summaries should be stored where the relevant people are reasonably able to access them - the forums are an excellent example for this, though the wiki would also work for summaries intended to be visible to players.<br />
#'''POST-PROCEEDING INPUT:''' Any given member of the admin team may, if they choose, ask any party to the dispute or the mediators serving on the panel for that dispute, their opinions on how well the process worked and suggestions for improvement. The member of the admin team that does so should be careful to avoid questions that would reveal anything relating to the proceedings that was not included in the summary, and should as a matter of fairness ask all persons involved in the process, be they parties, assistants, or mediators.<br />
<br />
<br />
==Specifics and Logistical Concerns==<br />
===Relevant to entire process:===<br />
*People who want to be in the mediator pool join the pool by completing training in dispute resolution ( https://alison.com/course/introduction-to-conflict-management-and-negotiation , please screenshot your passing test score) and conflict de-escalation ([https://www.youtube.com/watch?v=YxC_Q8zE0SU this video] is a good starting point I , and prospective mediators should view it and feel free to seek out any other information about conflict de-escalation and share those resources with others).<br />
*Discussion between the initiating admin and the parties, and the proceedings themselves, can take place in any venue which the parties and mediators agree to. Special channels on the Goonstation Discord server and group-chats in any form are equally acceptable, the only real criteria is that it must be a venue in which all involves parties, their assistants, and the mediators are able to participate in equally - no one person involved should have any ability to communicate or alter the communications of others that is not shared among all people involved in the proceeding.<br />
*The only parts of the process that are ‘carved in stone’ and not subject to change are the following:<br />
**The mediator panel must be an odd number greater than one<br />
**Any discussion by the mediators to arrive at an arbitrated solution must be loggable and presentable in its entirety to the parties if the parties request it<br />
**Some form of a summary, which must include any deviation from the guidelines, must be agreed to by the parties and made available<br />
**Any other aspect is subject to change if and only if all parties and the mediator panel agrees to it.<br />
*As a condition to having their dispute heard by a mediator panel, parties must agree to the following:<br />
**Avoid personal attacks, character attacks, and other forms of bad-faith participation<br />
***A party will be excluded from speaking during the proceedings if the mediator panel agrees unanimously that the party is continuing to act in bad faith despite numerous attempts to warn the party against bad-faith participation. In this case, the party’s assistant will speak for them. If an assistant was not selected, or if the assistant is also excluded, the party will be asked to name a different assistant<br />
**Follow whatever solution is negotiated by the parties or an arbitrated solution if a negotiated solution can not be reached<br />
*If during the proceedings, one of the parties claims one of the mediators is biased, the other mediators will vote on whether or not the claim is valid. A majority or a tie will result in that mediator being removed, and a new mediator selected. If more than one party claims a mediator is biased, that mediator will be removed and a new mediator selected. If more than one mediator is claimed to be biased, the entire panel is removed and any member of the admin team will assist in coming up with a new panel of mediators which might or might not include mediators from the initial panel that did not have their impartiality questioned.<br />
*The ability for negotiated or arbitrated solutions to ‘punish’ one or more of the parties to the dispute is very limited - a negotiated or arbitrated solution can not, under any circumstances, remove a person from the admin team or the community by itself, it can only recommend their membership in the admin team or the community be reviewed under whatever process exists for those processes. Public apologies should also not be used, as a forced apology is usually an insincere one. Instead of removal, consider the following alternatives:<br />
**One or more of the parties agrees not to speak in a relevant channel for a defined period. This is easily enforceable with Discord roles, and any given Discord server admin has the ability to adjust roles as necessary to enforce this, and restore a party’s ability to use channels to their initial state once the defined time interval is done.<br />
**One or more of the parties agrees to voluntarily remove themselves from the admin team or the community for a defined time interval not to exceed two weeks.<br />
<br />
===Relevant to specific steps:===<br />
*Relevant to step one: The process can also be initiated by a bystander, in the case of an interpersonal dispute that is significantly impacting either team functionality or the general peace of the server.<br />
*Relevant to step five: The purpose of withholding the nature of the arbitrated solution at first, and encouraging further negotiation, is to put ‘time pressure’ on the parties in hopes of encouraging a negotiated solution - the parties know that a solution exists, which they might or might not like, so they will have a vested interest in reaching a negotiated solution that might or might not be more favorable to them.<br />
*Relevant to step six: For instance, if the dispute is between two members of the admin team, and the resolution is that one of the parties agrees to not speak in a given offtopic admin channel for a defined interval, the player-viewable summary would not necessarily need to include the details of which channel and for how long the party has agreed to stay out of. Conversely, a dispute between two players that is resolved when one player agrees to steer clear of the other ingame might include in an admin-viewable summary the BYOND keys of the players to assist the admin team in making sure the agreement is held to. <br />
<br />
<br />
{{Policies}}</div>Popecrunchhttps://wiki.ss13.co/index.php?title=Template:Policies&diff=29361Template:Policies2020-03-13T22:12:22Z<p>Popecrunch: </p>
<hr />
<div><noinclude>Navigational template for the [[:Category:Policies|Policies]] category. Includes an automatic categorization of the page into said category. </noinclude><center><br />
{| class="wikitable" width=100% style="font-size: 95%"<br />
! style="background: #b508cc; font-size: 100%;border: 2px solid #FFFFFF" | Administration Policies<br />
|-<br />
| style="border: 2px solid #FFFFFF; text-align:center" | Staff guidelines and expectations: [[Admin Guidelines]] · [[Mentor Guidelines]]<br />
|-<br />
| style="border: 2px solid #FFFFFF; text-align:center" | Community policies: [[Dispute Resolution]]<br />
|}<br />
<noinclude>[[Category:Navigational Templates]]</noinclude><br />
</center><br />
<includeonly>[[Category:Policies]] [[Category:Tutorial]]</includeonly></div>Popecrunchhttps://wiki.ss13.co/index.php?title=User_talk:Popecrunch&diff=28883User talk:Popecrunch2020-03-08T22:08:36Z<p>Popecrunch: </p>
<hr />
<div>pope's suggestions for writing policy:<br />
* Consider a bored person who doesn't give a shit when writing. Like, you're absolutely going to end up with a big chunk of text, but it's worth sticking a summary at the beginning. I'm trying to get anything I'm working on to a state where the sections are "TL;DR", "Definitions", "Overview", "Specific use cases or exceptions or other weird shit", and "Conclusion" before presenting it as a thing to vote on.<br />
* i like to write early versions as outlines simply because it lets me dismantle the idea into its components and then look at each component and think of the weird interactions and edge cases they might run into. this is probably not great for finished versions, but it's a tool i use for the early stages<br />
* don't try to think of every possible use case or interaction. you'll drive yourself mad. start with broad strokes, modify those with a couple detail passes, and when you find yourself thinking 'well what about this scenario, which is so unlikely it'll happen maybe once or twice a decade, what do we do THEN' force yourself to drop it. this is policy, not computer programming, humans are significantly less likely to fall over and fart out magic smoke when they're fed stimulus they're not specifically programmed to handle. it's ok to have some slop.</div>Popecrunchhttps://wiki.ss13.co/index.php?title=User_talk:Popecrunch&diff=28882User talk:Popecrunch2020-03-08T22:08:12Z<p>Popecrunch: </p>
<hr />
<div>pope's suggestions for writing policy:<br />
1: Consider a bored person who doesn't give a shit when writing. Like, you're absolutely going to end up with a big chunk of text, but it's worth sticking a summary at the beginning. I'm trying to get anything I'm working on to a state where the sections are "TL;DR", "Definitions", "Overview", "Specific use cases or exceptions or other weird shit", and "Conclusion" before presenting it as a thing to vote on.<br />
2: i like to write early versions as outlines simply because it lets me dismantle the idea into its components and then look at each component and think of the weird interactions and edge cases they might run into. this is probably not great for finished versions, but it's a tool i use for the early stages<br />
3: don't try to think of every possible use case or interaction. you'll drive yourself mad. start with broad strokes, modify those with a couple detail passes, and when you find yourself thinking 'well what about this scenario, which is so unlikely it'll happen maybe once or twice a decade, what do we do THEN' force yourself to drop it. this is policy, not computer programming, humans are significantly less likely to fall over and fart out magic smoke when they're fed stimulus they're not specifically programmed to handle. it's ok to have some slop.</div>Popecrunchhttps://wiki.ss13.co/index.php?title=Category:Policies&diff=28820Category:Policies2020-03-04T21:07:59Z<p>Popecrunch: </p>
<hr />
<div>This category includes all pages which comprise the community policies.<br />
<br />
This is an overall initiative that is currently in process!<br />
<br />
CURRENT STEP: Sensible, fair handling of interpersonal disputes that cannot be or are not being resolved between the parties to the dispute.<br />
<br />
FUTURE STEPS:<br />
* General administration structure and division of defined tasks into subgroups<br />
** Ensuring transparency is maintained for when tasks are handled by subgroups within the administration<br />
* Player discipline guidelines<br />
** SOLELY for the purpose of giving a suggested course of action when an admin encounters an actionable player issue they have no idea where to even start with, and suggests what factors to take into account and a suggested baseline action. In no case will an admin be challenged if their action differs from the guideline. It's a 'here is a suggestion if you don't know where to start', not a 'your action must be this or close to this'.<br />
* Coder guidelines<br />
* Staffing policy (how admins / coders / etc are 'hired', 'fired', have their rank increased or decreased, etc)<br />
* Probably a million other things I forgot, we're seriously starting from the ground up.<br />
** like for instance a process to define how we change policies that are finished<br />
Applied by usage of the [[:Template:Policies|<nowiki>{{Policies}}</nowiki>]] navigational template.</div>Popecrunchhttps://wiki.ss13.co/index.php?title=Category:Policies&diff=28819Category:Policies2020-03-04T21:02:45Z<p>Popecrunch: </p>
<hr />
<div>This category includes all pages which comprise the community policies.<br />
<br />
This is an overall initiative that is currently in process!<br />
<br />
CURRENT STEP: Sensible, fair handling of interpersonal disputes that cannot be or are not being resolved between the parties to the dispute.<br />
<br />
FUTURE STEPS:<br />
* General administration structure and division of defined tasks into subgroups<br />
** Ensuring transparency is maintained for when tasks are handled by subgroups within the administration<br />
* Player discipline guidelines<br />
** SOLELY for the purpose of giving a suggested course of action when an admin encounters an actionable player issue they have no idea where to even start with, and suggests what factors to take into account and a suggested baseline action. In no case will an admin be challenged if their action differs from the guideline. It's a 'here is a suggestion if you don't know where to start', not a 'your action must be this or close to this'.<br />
* Coder guidelines<br />
* Staffing policy (how admins / coders / etc are 'hired', 'fired', have their rank increased or decreased, etc)<br />
* Probably a million other things I forgot, we're seriously starting from the ground up.<br />
Applied by usage of the [[:Template:Policies|<nowiki>{{Policies}}</nowiki>]] navigational template.</div>Popecrunchhttps://wiki.ss13.co/index.php?title=Mentor_Guidelines&diff=28818Mentor Guidelines2020-03-04T20:49:10Z<p>Popecrunch: </p>
<hr />
<div>Mentors are a key part of the SS13 player support team, and as such, there are certain standards we must insist mentors maintain. Mentors are seen by players as a position of authority and trust - you're given tools that the average player doesn't have access to, so the average player sees the behavior of any given mentor as a reflection of Goonstation principles.<br />
<br />
== ENCOURAGED: ==<br />
* Use mentor-locked chat channels (the mentor channel in discord, mentorhelp responses to other mentors) to share knowledge to better assist players<br />
* Make a point of responding to mentorhelp requests that align with their own areas of expertise, and pay close attention to mentorhelps outside of their own areas of expertise, to expand their knowledge base.<br />
* Use the wiki as a resource, both for your own reference, and directing players to it for their own reference.<br />
* Refer most rules questions to the admin team - simple stuff is fine, but anything that you're not a hundred percent sure about, or gets into complicated territory, should go to the admin team.<br />
* Communicate with the admin team if someone breaks the rules in a mentorhelp, or gives you reason to believe they plan to break a rule in the very near future. "Hi I built this big bomb to blow up the bar because I'm mad I didn't roll traitor this round, but I can't figure out how to attach a signaler to it" would be a very good thing to let us know about!<br />
* Tailor their responses to mentorhelp requests with the goal of maximizing the player's fun. Keep in mind it's easy to take this too far - if a player is asking about how to use the science teleporter, it would be great to mention that there's stuff out there they might want to bring friends for. Giving them a shopping list of what exactly they should bring to handle any threats would be too much, and ruin the 'joy' of 'discovery' that comes from getting eaten by yetis because they didn't think to bring a weapon.<br />
<br />
<br />
== DISCOURAGED: ==<br />
* Answering too far past the question - let players play and make their own mistakes and discoveries. Avoid 'backseat driving'.<br />
* Communicating in any open Goonstation-branded context in a way that is insulting or abusive to players '''when your mentor status is apparent'''. Discord, forums, and OOC chat all clearly indicate your mentor status - and whether or not you intend it, there's the appearance of speaking from authority. Don't use that to hurt people.<br />
* Maintaining negative or antagonistic conversational habits in Goonstation-branded spaces, even when it doesn't rise to the level of abuse - you're representing our community, please don't make us look bad.<br />
<br />
<br />
== FORBIDDEN: ==<br />
* Use information gained from mentorhelp conversations to influence their play during the current round. This includes antagonist status, discussion of current or future events, or anything else that would be considered meta-gaming if it were among players.<br />
* Lie, mislead, or otherwise communicate in bad faith to players in mentorhelp conversations.<br />
* Use insulting or abusive language in mentorhelp responses. This game has a learning curve that approaches vertical, there's always going to be people asking what seems to be dumb questions.<br />
* Give players secret recipes or other information in mentorhelp responses that would get you yelled at for spoilers if you gave that information over the radio (or any other sort of open chat channel)<br />
<br />
{{Rules}}<br />
{{Policies}}</div>Popecrunchhttps://wiki.ss13.co/index.php?title=Admin_Guidelines&diff=28817Admin Guidelines2020-03-04T20:48:52Z<p>Popecrunch: </p>
<hr />
<div>Administrators are a key part of the Goonstation team, and as such, there are certain standards we must hold ourselves to. Following is a list of guidelines for behaviors that are required, encouraged, discouraged, and forbidden.<br />
<br />
== REQUIRED: ==<br />
* Members of the administrator staff (including coders) are required to also join the Goonstation Discord server, for purposes of communication. No specific level of interaction is necessarily required, but staff are expected to pay attention to at least ‘official’ channels and pings.<br />
* Members of the administrator staff (including coders) are required to periodically check the Goonstation forums periodically, at minimum the "Admin Discussion" subforum and the "Unban Appeals" and "Admin Complaints" section of the "Server Appeals" subforum.<br />
* Members of the administrator staff (including coders) are required to use unique, strong passwords for all Goonstation services, including Discord, SS13 forums, BYOND, Jenkins, and Bitbucket (the latter two only relevant to coders). Two-factor authentication is strongly recommended. More information, along with a number of useful tools for storing strong passwords in a secure way, is available [https://forum.ss13.co/showthread.php?tid=12733 here ](Goonstation administrator forum thread, must be logged in to view).<br />
<br />
== ENCOURAGED: ==<br />
* When speaking in public-facing channels (example: #general on the Goonstation Discord), it is best practice to mark any comment you make that is meant to represent your authority as an administrator (and conversely, mark any comment that could be interpreted as ‘official’ that isn’t intended to be). There are a number of ways of doing this such as a disclaimer statement (example: “[ADMIN NOTE] No, SephiRothIRA, you can’t behead the barkeep because you think alcohol is a sin, unless you rolled antagonist that round”; “[MY OWN OPINION] Chemistry is a gaggle of terrorists and the sooner their department is repurposed into a bee sanctuary, the better”) or emoji (example: “⚖ DetroitFraggleRockCity, hiding signaler-clown horn mechanisms places to torture the captain is not only allowed but informally encouraged”; “🤡 I will personally slay any player who torments Jones the Cat”). Pick whichever you like, as long as it’s clear.<br />
* Staff are encouraged to use all the tools at their disposal - including notes, logs, and each other’s opinions - to arrive at the best way to handle a given situation. Don’t be afraid to ask for a judgment call or other input! We’re all on the same team. Make especially heavy use of the notes function, if for no other reason than to make sure the next administrator that has to interact with that player has a chance to see any larger context that may be relevant.<br />
* Try to keep notes entries as fact-based as possible - “Advised player that they should practice more care when using bombs after they blew up the diner when other players were present. They claimed they didn’t know the other players were there, left it at a warning because this is their first offense.”<br />
* Staff are encouraged to answer adminhelp requests that align with their own areas of expertise, and pay close attention to adminhelp requests outside of their own areas of expertise, to expand their knowledge base.<br />
* Staff are encouraged to refer gameplay questions to mentorhelp, especially when already busy with something else. That’s exactly what mentors are there for! Be of as much help as you can if a mentorhelp request wasn’t answered or wasn’t answered helpfully, though - no reason to leave players hanging.<br />
* Staff are encouraged to interact directly with players and the community via actually playing the game, conversing on the forums and Discord, and actively paying attention to player feedback. This not only fosters a sense of community between players and staff, but also puts staff in the position to hear immediate feedback and otherwise learn ways to make the game better for everyone!<br />
* Staff are encouraged to let the wizards know if there is an issue with another person's conduct. As of the time this is being written, the best way to do this is to PM anyone with the ‘wizard’ role, but more graceful options are being considered. In no case will anyone be punished for bringing something to the attention of the wizards, no matter how the report is handled. In the absence of a system which allows a member of staff to alert the wizards as a group instead of individually, staff are encouraged to submit their report to as many wizards as they see fit if the member of staff is concerned any given wizard may be busy, unresponsive, or not inclined to respond to the report in the way the member of staff believes best.<br />
* Staff are encouraged to accept feedback from all sources and be willing to acknowledge their errors and strive to improve themselves whenever possible.<br />
<br />
== DISCOURAGED: ==<br />
* Off-topic chatter in ‘business’ channels (such as #admins) should be avoided when actual business is being conducted - for example, when administrators are discussing how to apply a rule to a situation, it’s a good idea to take a conversation about birds to an off-topic channel.<br />
* Communicating in any open Goonstation-branded context in a way that is insulting or abusive to players when your administrator status is apparent is strongly discouraged. Discord, forums, and OOC chat all clearly indicate your administrator status - and whether or not you intend it, there's the appearance of speaking from authority. Don't use that to hurt people.<br />
* Administrators are strongly discouraged from maintaining negative or antagonistic conversational habits in Goonstation-branded spaces, even when it doesn't rise to the level of abuse - you're representing our community, please don't make us look bad.<br />
* Administrators are discouraged from using their ‘fun buttons’ relentlessly - a couple tweaks can make a boring round interesting, or going completely nuts with them once in a great while can make for some fun stories, but don’t run it into the ground. Try to keep player experience a higher priority in your mind than your own amusement.<br />
* Administrators are strongly discouraged from revealing secrets of the round - the main example being the identity of any antagonists - to any player or member of the public while that round is in session. A few exceptions are a new player who has no idea what killed them, or if you are certain the player is out of the round for good - they are dead, their body has been destroyed, and they weren’t previously scanned in the cloner - and even then, exercise care, because they might talk about it in dead chat to someone who gets cloned.<br />
<br />
== FORBIDDEN: ==<br />
* Personal or character attacks are strictly forbidden. If you can’t reword your statement so it attacks someone’s decisions, statements, or actions instead of their personality, character, or (assumed) beliefs, hold it back. If you are struggling with how best to communicate about a member of staff that you believe is a poor fit for the administration team in a way that avoids personal or character attacks, feel free to communicate privately with a member of senior staff / wizard, and we’ll work with you on that or do what we can to address the issue you are trying to communicate.<br />
* Under no circumstances are members of staff to communicate internal issues or secrets to the players or general public. This includes, but is not limited to: Interpersonal arguments between members of staff, opinions of specific players or groups of players held by members of staff or staff in general, planned or future game functions, or information about administration structure that has been decided will be kept quiet. The sole exception is that you can talk about secrets and other game features IF AND ONLY IF you are either the sole person who created that content, or have explicit permission from the person or people who did. You probably want to screenshot that permission in case it’s challenged!<br />
* Under no circumstances are members of staff to share unsanitized notes of any player with players or the general public. You can retrieve a sanitized version of any player’s notes in Discord by using the .cleannotes <BYOND_key> command in Discord - this will strip the name of the administrator who entered the note. It would also be advisable to read over the notes and redact any other references to specific members of staff or other players.<br />
* Under no circumstances are members of staff to communicate PII (personally identifying information) about anyone - staff, player, or unrelated party - TO anyone else, with the exception of communicating with law enforcement and Discord’s Trust & Safety team. Some people choose to reveal some of their PII in general chat, often their nationality or gender, but unless you’re able to provide screenshots showing they freely discuss any given piece of PII (example: they talk about being from Los Angeles, or they’ve picked a gender role on Discord), it’s best to avoid talking about it entirely.<br />
** We use the same definition of PII as NIST does - real name, home or work address (including fragments such as city, state, postcode, and country), telephone numbers, age, date of birth, gender or sex, race or ethnicity, national identification numbers such as social security or social insurance numbers, bank account numbers, passport numbers, driver’s license or other ID numbers, and credit, debit, or ATM card numbers.<br />
** Also, don't give out people's email addresses unless you are one hundred percent certain you have their permission to do so.<br />
* Administrators are forbidden from using information gained from adminhelp conversations or any other administrator tool to influence their play during the current round. This includes antagonist status, discussion of current or future events, or anything else that would be considered meta-gaming if it were among players.<br />
* Administrators are forbidden from lying about game rules (or their interpretation) or otherwise communicating in bad faith to players in adminhelp conversations. A little misleading is useful if it answers the question they (strictly speaking) asked without revealing something you don’t want to reveal - for instance, another player’s antagonist status - but please don’t overdo it.<br />
<br />
{{Rules}}<br />
{{Policies}}</div>Popecrunchhttps://wiki.ss13.co/index.php?title=Template:Policies&diff=28816Template:Policies2020-03-04T20:48:11Z<p>Popecrunch: </p>
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! style="background: #b508cc; font-size: 100%;border: 2px solid #FFFFFF" | Administration Policies<br />
|-<br />
| style="border: 2px solid #FFFFFF; text-align:center" | Staff guidelines and expectations: [[Admin Guidelines]] · [[Mentor Guidelines]]<br />
|-<br />
| style="border: 2px solid #FFFFFF; text-align:center" | Community policies: todo<br />
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<includeonly>[[Category:Policies]] [[Category:Tutorial]]</includeonly></div>Popecrunchhttps://wiki.ss13.co/index.php?title=Category:Policies&diff=28815Category:Policies2020-03-04T20:32:07Z<p>Popecrunch: Protected "Category:Policies": Community policy ([Edit=Allow only administrators] (indefinite) [Move=Allow only administrators] (indefinite)) [cascading]</p>
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<div>This category includes all pages which comprise the community policies.<br />
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Applied by usage of the [[:Template:Policies|<nowiki>{{Policies}}</nowiki>]] navigational template.</div>Popecrunchhttps://wiki.ss13.co/index.php?title=Category:Policies&diff=28814Category:Policies2020-03-04T20:31:41Z<p>Popecrunch: Created page with "This category includes all pages which comprise the community policies. Applied by usage of the <nowiki>{{Policies}}</nowiki> navigational template."</p>
<hr />
<div>This category includes all pages which comprise the community policies.<br />
<br />
Applied by usage of the [[:Template:Policies|<nowiki>{{Policies}}</nowiki>]] navigational template.</div>Popecrunchhttps://wiki.ss13.co/index.php?title=Mentor_Guidelines&diff=28813Mentor Guidelines2020-03-04T20:29:53Z<p>Popecrunch: </p>
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<div>Mentors are a key part of the SS13 player support team, and as such, there are certain standards we must insist mentors maintain. Mentors are seen by players as a position of authority and trust - you're given tools that the average player doesn't have access to, so the average player sees the behavior of any given mentor as a reflection of Goonstation principles.<br />
<br />
== ENCOURAGED: ==<br />
* Use mentor-locked chat channels (the mentor channel in discord, mentorhelp responses to other mentors) to share knowledge to better assist players<br />
* Make a point of responding to mentorhelp requests that align with their own areas of expertise, and pay close attention to mentorhelps outside of their own areas of expertise, to expand their knowledge base.<br />
* Use the wiki as a resource, both for your own reference, and directing players to it for their own reference.<br />
* Refer most rules questions to the admin team - simple stuff is fine, but anything that you're not a hundred percent sure about, or gets into complicated territory, should go to the admin team.<br />
* Communicate with the admin team if someone breaks the rules in a mentorhelp, or gives you reason to believe they plan to break a rule in the very near future. "Hi I built this big bomb to blow up the bar because I'm mad I didn't roll traitor this round, but I can't figure out how to attach a signaler to it" would be a very good thing to let us know about!<br />
* Tailor their responses to mentorhelp requests with the goal of maximizing the player's fun. Keep in mind it's easy to take this too far - if a player is asking about how to use the science teleporter, it would be great to mention that there's stuff out there they might want to bring friends for. Giving them a shopping list of what exactly they should bring to handle any threats would be too much, and ruin the 'joy' of 'discovery' that comes from getting eaten by yetis because they didn't think to bring a weapon.<br />
<br />
<br />
== DISCOURAGED: ==<br />
* Answering too far past the question - let players play and make their own mistakes and discoveries. Avoid 'backseat driving'.<br />
* Communicating in any open Goonstation-branded context in a way that is insulting or abusive to players '''when your mentor status is apparent'''. Discord, forums, and OOC chat all clearly indicate your mentor status - and whether or not you intend it, there's the appearance of speaking from authority. Don't use that to hurt people.<br />
* Maintaining negative or antagonistic conversational habits in Goonstation-branded spaces, even when it doesn't rise to the level of abuse - you're representing our community, please don't make us look bad.<br />
<br />
<br />
== FORBIDDEN: ==<br />
* Use information gained from mentorhelp conversations to influence their play during the current round. This includes antagonist status, discussion of current or future events, or anything else that would be considered meta-gaming if it were among players.<br />
* Lie, mislead, or otherwise communicate in bad faith to players in mentorhelp conversations.<br />
* Use insulting or abusive language in mentorhelp responses. This game has a learning curve that approaches vertical, there's always going to be people asking what seems to be dumb questions.<br />
* Give players secret recipes or other information in mentorhelp responses that would get you yelled at for spoilers if you gave that information over the radio (or any other sort of open chat channel)<br />
<br />
{{Rules}}<br />
[[Category:Policies]]</div>Popecrunchhttps://wiki.ss13.co/index.php?title=Admin_Guidelines&diff=28812Admin Guidelines2020-03-04T20:29:28Z<p>Popecrunch: </p>
<hr />
<div>Administrators are a key part of the Goonstation team, and as such, there are certain standards we must hold ourselves to. Following is a list of guidelines for behaviors that are required, encouraged, discouraged, and forbidden.<br />
<br />
== REQUIRED: ==<br />
* Members of the administrator staff (including coders) are required to also join the Goonstation Discord server, for purposes of communication. No specific level of interaction is necessarily required, but staff are expected to pay attention to at least ‘official’ channels and pings.<br />
* Members of the administrator staff (including coders) are required to periodically check the Goonstation forums periodically, at minimum the "Admin Discussion" subforum and the "Unban Appeals" and "Admin Complaints" section of the "Server Appeals" subforum.<br />
* Members of the administrator staff (including coders) are required to use unique, strong passwords for all Goonstation services, including Discord, SS13 forums, BYOND, Jenkins, and Bitbucket (the latter two only relevant to coders). Two-factor authentication is strongly recommended. More information, along with a number of useful tools for storing strong passwords in a secure way, is available [https://forum.ss13.co/showthread.php?tid=12733 here ](Goonstation administrator forum thread, must be logged in to view).<br />
<br />
== ENCOURAGED: ==<br />
* When speaking in public-facing channels (example: #general on the Goonstation Discord), it is best practice to mark any comment you make that is meant to represent your authority as an administrator (and conversely, mark any comment that could be interpreted as ‘official’ that isn’t intended to be). There are a number of ways of doing this such as a disclaimer statement (example: “[ADMIN NOTE] No, SephiRothIRA, you can’t behead the barkeep because you think alcohol is a sin, unless you rolled antagonist that round”; “[MY OWN OPINION] Chemistry is a gaggle of terrorists and the sooner their department is repurposed into a bee sanctuary, the better”) or emoji (example: “⚖ DetroitFraggleRockCity, hiding signaler-clown horn mechanisms places to torture the captain is not only allowed but informally encouraged”; “🤡 I will personally slay any player who torments Jones the Cat”). Pick whichever you like, as long as it’s clear.<br />
* Staff are encouraged to use all the tools at their disposal - including notes, logs, and each other’s opinions - to arrive at the best way to handle a given situation. Don’t be afraid to ask for a judgment call or other input! We’re all on the same team. Make especially heavy use of the notes function, if for no other reason than to make sure the next administrator that has to interact with that player has a chance to see any larger context that may be relevant.<br />
* Try to keep notes entries as fact-based as possible - “Advised player that they should practice more care when using bombs after they blew up the diner when other players were present. They claimed they didn’t know the other players were there, left it at a warning because this is their first offense.”<br />
* Staff are encouraged to answer adminhelp requests that align with their own areas of expertise, and pay close attention to adminhelp requests outside of their own areas of expertise, to expand their knowledge base.<br />
* Staff are encouraged to refer gameplay questions to mentorhelp, especially when already busy with something else. That’s exactly what mentors are there for! Be of as much help as you can if a mentorhelp request wasn’t answered or wasn’t answered helpfully, though - no reason to leave players hanging.<br />
* Staff are encouraged to interact directly with players and the community via actually playing the game, conversing on the forums and Discord, and actively paying attention to player feedback. This not only fosters a sense of community between players and staff, but also puts staff in the position to hear immediate feedback and otherwise learn ways to make the game better for everyone!<br />
* Staff are encouraged to let the wizards know if there is an issue with another person's conduct. As of the time this is being written, the best way to do this is to PM anyone with the ‘wizard’ role, but more graceful options are being considered. In no case will anyone be punished for bringing something to the attention of the wizards, no matter how the report is handled. In the absence of a system which allows a member of staff to alert the wizards as a group instead of individually, staff are encouraged to submit their report to as many wizards as they see fit if the member of staff is concerned any given wizard may be busy, unresponsive, or not inclined to respond to the report in the way the member of staff believes best.<br />
* Staff are encouraged to accept feedback from all sources and be willing to acknowledge their errors and strive to improve themselves whenever possible.<br />
<br />
== DISCOURAGED: ==<br />
* Off-topic chatter in ‘business’ channels (such as #admins) should be avoided when actual business is being conducted - for example, when administrators are discussing how to apply a rule to a situation, it’s a good idea to take a conversation about birds to an off-topic channel.<br />
* Communicating in any open Goonstation-branded context in a way that is insulting or abusive to players when your administrator status is apparent is strongly discouraged. Discord, forums, and OOC chat all clearly indicate your administrator status - and whether or not you intend it, there's the appearance of speaking from authority. Don't use that to hurt people.<br />
* Administrators are strongly discouraged from maintaining negative or antagonistic conversational habits in Goonstation-branded spaces, even when it doesn't rise to the level of abuse - you're representing our community, please don't make us look bad.<br />
* Administrators are discouraged from using their ‘fun buttons’ relentlessly - a couple tweaks can make a boring round interesting, or going completely nuts with them once in a great while can make for some fun stories, but don’t run it into the ground. Try to keep player experience a higher priority in your mind than your own amusement.<br />
* Administrators are strongly discouraged from revealing secrets of the round - the main example being the identity of any antagonists - to any player or member of the public while that round is in session. A few exceptions are a new player who has no idea what killed them, or if you are certain the player is out of the round for good - they are dead, their body has been destroyed, and they weren’t previously scanned in the cloner - and even then, exercise care, because they might talk about it in dead chat to someone who gets cloned.<br />
<br />
== FORBIDDEN: ==<br />
* Personal or character attacks are strictly forbidden. If you can’t reword your statement so it attacks someone’s decisions, statements, or actions instead of their personality, character, or (assumed) beliefs, hold it back. If you are struggling with how best to communicate about a member of staff that you believe is a poor fit for the administration team in a way that avoids personal or character attacks, feel free to communicate privately with a member of senior staff / wizard, and we’ll work with you on that or do what we can to address the issue you are trying to communicate.<br />
* Under no circumstances are members of staff to communicate internal issues or secrets to the players or general public. This includes, but is not limited to: Interpersonal arguments between members of staff, opinions of specific players or groups of players held by members of staff or staff in general, planned or future game functions, or information about administration structure that has been decided will be kept quiet. The sole exception is that you can talk about secrets and other game features IF AND ONLY IF you are either the sole person who created that content, or have explicit permission from the person or people who did. You probably want to screenshot that permission in case it’s challenged!<br />
* Under no circumstances are members of staff to share unsanitized notes of any player with players or the general public. You can retrieve a sanitized version of any player’s notes in Discord by using the .cleannotes <BYOND_key> command in Discord - this will strip the name of the administrator who entered the note. It would also be advisable to read over the notes and redact any other references to specific members of staff or other players.<br />
* Under no circumstances are members of staff to communicate PII (personally identifying information) about anyone - staff, player, or unrelated party - TO anyone else, with the exception of communicating with law enforcement and Discord’s Trust & Safety team. Some people choose to reveal some of their PII in general chat, often their nationality or gender, but unless you’re able to provide screenshots showing they freely discuss any given piece of PII (example: they talk about being from Los Angeles, or they’ve picked a gender role on Discord), it’s best to avoid talking about it entirely.<br />
** We use the same definition of PII as NIST does - real name, home or work address (including fragments such as city, state, postcode, and country), telephone numbers, age, date of birth, gender or sex, race or ethnicity, national identification numbers such as social security or social insurance numbers, bank account numbers, passport numbers, driver’s license or other ID numbers, and credit, debit, or ATM card numbers.<br />
** Also, don't give out people's email addresses unless you are one hundred percent certain you have their permission to do so.<br />
* Administrators are forbidden from using information gained from adminhelp conversations or any other administrator tool to influence their play during the current round. This includes antagonist status, discussion of current or future events, or anything else that would be considered meta-gaming if it were among players.<br />
* Administrators are forbidden from lying about game rules (or their interpretation) or otherwise communicating in bad faith to players in adminhelp conversations. A little misleading is useful if it answers the question they (strictly speaking) asked without revealing something you don’t want to reveal - for instance, another player’s antagonist status - but please don’t overdo it.<br />
<br />
{{Rules}}<br />
[[Category:Policies]]</div>Popecrunchhttps://wiki.ss13.co/index.php?title=Template:Policies&diff=28811Template:Policies2020-03-04T20:26:42Z<p>Popecrunch: </p>
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! style="background: #CC7878; font-size: 100%;border: 2px solid #FFFFFF" | Administration Policies<br />
|-<br />
| style="border: 2px solid #FFFFFF; text-align:center" | Staff guidelines and expectations: [[Admin Guidelines]] · [[Mentor Guidelines]]<br />
|-<br />
| style="border: 2px solid #FFFFFF; text-align:center" | Community policies: todo<br />
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<includeonly>[[Category:Policies]] [[Category:Tutorial]]</includeonly></div>Popecrunchhttps://wiki.ss13.co/index.php?title=Template:Policies&diff=28810Template:Policies2020-03-04T20:25:56Z<p>Popecrunch: Created page with "<noinclude>Navigational template for the Policies category. Includes an automatic categorization of the page into said category. </noinclude><center> {|..."</p>
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<div><noinclude>Navigational template for the [[:Category:Policies|Policies]] category. Includes an automatic categorization of the page into said category. </noinclude><center><br />
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! style="background: #CC7878; font-size: 100%;border: 2px solid #FFFFFF" | Administration Policies<br />
|-<br />
| style="border: 2px solid #FFFFFF; text-align:center" | Staff guidelines and expectations: [[Admin Guidelines]] · [[Mentor Guidelines]]<br />
|-<br />
| style="border: 2px solid #FFFFFF; text-align:center" | Community policies: todo<br />
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<includeonly>[[Category:Rules]] [[Category:Tutorial]]</includeonly></div>Popecrunchhttps://wiki.ss13.co/index.php?title=RP_Rules&diff=28625RP Rules2020-02-25T23:30:31Z<p>Popecrunch: </p>
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<div>{{Notanexcuse}}<br />
<em>This is a direct copy of the ingame RP Rules verb. Please adminhelp any questions you might have with these rules. Note that these rules only affect the RP servers.</em><br />
=== This list is not exhaustive. Don't use it as an excuse to be shitty if its not on here. [[Rules|All Goonstation players must follow these rules as well.]] ===<br />
<center><h2>Goonstation RP Server Guidelines and Rules</h2></center><br />
<onlyinclude>The roleplay server operates very differently rulewise to our other servers and players are held to a higher standard of effort during their play there. However, due to our ban system a ban from one is a ban from all, so make very sure that you follow these rules when on our roleplay server. If you are unsure if something is allowed or not, first consult the base rules of Goonstation; if you are still unsure after doing so, feel free to adminhelp for clarification. '''If you disagree with any of the below rules, please do not play on the roleplay server, and instead spend your time on one of our other, non-roleplay servers.'''<br />
#'''These are extra rules.''' The RP rules are an extension to the base rules, not a replacement for. Do not use roleplay as an excuse for rulebreaking behavior, such as bigoted language or sexual content. No, your character doesn’t get a free pass to be racist just because you’re trying to roleplay as a racist.<br />
#'''We're all here to have a good time.''' Going out of your way to seriously negatively impact or end the round for someone with little to no justification is against the rules. Legitimate conflicts where people get upset do happen; however, these conflicts should escalate properly, and retribution must be proportionate. For example, this means you shouldn’t immediately escalate to murder when someone refuses to leave a certain area or give back something they stole.<br />
#'''Keep IC and OOC separate.''' Do not use the OOC channel to spoil IC (In Character) events, such as the identity of an antagonist. Even if something seems minor to you, as long as it pertains to the current round and characters, you should not be mentioning it in OOC. Likewise, do not treat IC chat like OOC (saying things like ((this round is great)) over radio, etc). <br />
#'''Don’t use OOC information or knowledge that your character would not reasonably be aware of just to give yourself an advantage.''' In other words, don’t powergame or metagame. This includes things such as shouting “LING!” right after you as a player realize that you’ve been stung, or rolling captain every round just to do genetics. Deadchat is considered OOC, and so you should not be using the information you learned from there to inform your IC decisions. Conversely, a changeling’s hivemind is considered IC, and so you should not be bringing in OOC content or information.<br />
#'''Play as a coherent, believable character that you enjoy portraying.''' Real life realism is not required, and you are allowed to be silly within the context of the SS13 game world. (Clowns, farting on people, people spontaneously combusting and exploding are all non-serious things but yet a vital part of the game world.) '''At the end of the day, it is very likely your character wants their employment with Nanotrasen to continue. As such, they should act like it.''' Playing as a violent or otherwise psychologically unstable character is not a valid reason to cause harm to others or damage to the station unless you are an antagonist. Only minor criminal activity is permitted.<br />
#'''Chain of command and security are important.''' The head of your department is your boss and they can fire you; security officers can arrest you for stealing or breaking into places. The preference would be that unless they're doing something unreasonable, such as spacing you for drawing bees on the floor, you shouldn't freak out over being punished for doing something that would get you fired or arrested in real life. This also means that if you are someone in the chain of command or security, you are expected to put in effort and try and do your job. <br />
#'''Stay in your lane.''' While you are capable of doing anything within the game mechanics, allow those who have selected the relevant job to attempt the task first. As an example, busting into medical and self-treating would be a very strange real-life event if there are doctors literally standing there, and while a janitor mixing up some more space cleaner is believable, if there are scientists working in chemistry you should consider asking them to make you your space-cleaner beaker bombs. Choosing captain just to be sure you can go and work the genetics machine all round is not acceptable. <br />
#'''Self-defence is allowed to the extent of saving your own life.''' Putting someone into critical condition is considered self-defence only if they attempted to severely harm or kill you. Preemptively disabling someone, responding with disproportionate force, or hitting someone while they are already downed is not self-defence. Minor assault and fistfights are acceptable, assuming that both players have a reasonable justification as to why the fight started. Assault without any provocation or warning is strictly disallowed under a majority of circumstances. <br />
#'''Look out for everyone.''' Please be considerate of other players, as their experiences are just as important as your own. If you aren’t an antagonist and yet you really want to play out a hostage situation, or deep-fry someone, or be a rude dude in whatever way, confirm with the involved and affected players either IC or in LOOC first. If everyone agrees to being subjected to harm or terrorization, then you’re good to go. Please keep in mind that this rule does not protect you from IC consequences, such as getting arrested by security. If you are going to RP as a rude dude, given that your victims have given you the okay, you still have to own the responsibility that comes with your decision. This means, no, you can’t kill a security officer because they tried to arrest you for murdering the clown, even if the clown agreed to being murdered.<br />
#'''Have you been made an antagonist?''' Treat your role as an interesting challenge and not an excuse to destroy other people’s game experience. Your actions should make the game more fun, more exciting and more enjoyable for everyone; you can treat your objectives as suggestions on what you should attempt to achieve but you are also allowed to ignore them if you have something more enjoyable in mind. You do NOT have to act in a nefarious or evil way, but you are not allowed to just go on a silent rampage and eliminate all the players in a power trip. It is the experience of everyone that matters, not just your own.<br />
#'''It is security’s job to stop antagonists.''' If you are not part of the security team (HoS, Sec. Officer, Detective or Vice Officer), you should not go out of your way to hunt for potential antagonists. You are allowed to defend yourself and others from violent antagonists, but you should not act like a vigilante if a security force is present. The exception to this rule is when rare game modes such as blob or nuke ops appear on the RP server - you are free to fully engage with these antagonists, as they are considered stationwide threats. <br />
#'''Be kind to the bad guys.''' Because antagonists are often the primary driver for rounds, some amount of goodwill should be extended to them. This means you should try to interact and communicate with antagonists and try to create an exciting narrative, rather than, say, immediately laser them to death when you see them. Communication and dialogue are expected on both ends.<br />
#'''Respawn as a new character without previous knowledge of the round.''' When respawning you must always respawn as a new character that has not played in the current round. You may not act on any information your previous character had learned.<br />
</onlyinclude><br />
<br>{{rules}}</div>Popecrunchhttps://wiki.ss13.co/index.php?title=Rules&diff=28624Rules2020-02-25T23:30:14Z<p>Popecrunch: </p>
<hr />
<div>{{Notanexcuse}}<br />
The rules - more like guidelines, really - are intended to support an enjoyable experience for all, player and admin alike. We try to keep limitations on personal playstyle choices as minimal as possible while still allowing for a fair and entertaining game for the players. They're not intended to gate certain people out of the community, but to keep the community a place people want to be.<br />
__TOC__<br />
==General Game Rules==<br />
#'''Don't grief.''' This isn't limited to just killing people: dismembering, stripping, crippling, force-feeding, force-borging, uploading murder laws to the AI, setting up death traps, wrecking or depowering parts of the station, anything that explodes, etc. are all griefy. As a rule of thumb, if it's bad and takes more than 10 minutes for a normal player to fix, it is covered by this rule. If someone is confirmed (via game mechanics) to be an antagonist, is a cluwne, has agreed to whatever you're planning to do to them, or you've seen them griefing people this round, you can go after them. This means that you shouldn't kill people for annoying you mildly or inconveniencing you, but only if they are actual threats/a cluwne. Feel free to adminhelp for clarification anyways. Antagonists, emagged cyborgs, mindslaves and thralls may ignore this rule whenever they want to/can in the case of mindslaves and thralls. (Huffnote: mindslaves and thralls whose owners die have long since been allowed to just do whatever they want if they can't revive their owner) Silicons must ignore this rule if their orders/laws require it of them, but aren't allowed to grief otherwise. Note: braindead people still count as people. They might be coming back. '''A longer discussion of grief and what does and doesn't constitute it is available [[Grief|here]].''' <b style='color:red'>Do not harm anyone in arrivals, antag or not, if they're not existing players.</b><br />
#'''Listen to the admins.''' We will try to treat you with basic respect, please return the favor: If an admin has to grump at you, take the time to talk to them about it and answer their questions HONESTLY. We have multiple ways of telling if you are lying about stuff, and if we can't trust what you're saying, there's no point to talking so we're probably going to have to reach for the banhammer. Also, although nobody expects you to take a talking-to with a smile and a nod, please try to keep a civil tone. We're just people too, folks.<br />
#'''No metagaming.''' Look, we all know that gamers like talking to other gamers, and doing so while gaming - all we ask is that if you are playing SS13, you do not use any out-of-game means to communicate with another player on the same server. This effectively gives you more eyes and ears on a round than other players, and that's not fair. Conversely, acting on any information obtained using solely in-game mechanics (''yes, deadchat counts'') is explicitly NOT metagaming with very few exceptions - going to areas you shouldn't be is the meat of it, check the page for a fuller explanation. '''There's a more in-depth discussion of this rule at the [[Metagaming]] page.'''<br />
#'''Bigotry and sexual content is a non-negotiable hard 'no'.''' If you are unsure what sexual content includes: do not refer to sex acts, genitalia, or anything sexual in nature. Rape 'jokes' are considered sexual content. There is absolutely no reason whatsoever to use the word rape in this game. Yes, you can call people dicks and insult them with terms that are used normally, but don't use bigoted language or slurs. Common examples of bigoted language include calling people 'retards' or 'traps', or using 'gay' in a derogatory manner. '''If an admin tells you to knock something off because it breaks the no bigotry or sexual content rule, that is not an invitation for debate. Knock it off or go elsewhere.''' Bigoted language (for example, slurs) is also not allowed in your BYOND key, character name, flavor text, or anything else with which you interact with the server, whether as a joke, or masked with misspellings or spoonerisms.<br />
#'''Do not modify your BYOND client (dreamseeker) in any way, shape or form.''' <u>This is the other automatic 'no' and is not open to discussion or explanation.</u> If you get a message on connect that implies that the server thinks you're using a modified client, and you're really sure you're not, catch us on IRC and we'll talk about what might have gone wrong - but don't try and pull a fast one. We have ways of knowing if you're telling the truth, and we will not talk about how.<br />
#'''Don't carry grudges from round to round.''' If someone was a tremendous jerk in one round, and you didn't get to enact your revenge before the round ended, kiss it goodbye. If you try to get back at them in a later round, that is griefing, and see rule number one.<br />
#'''Don't use multiple accounts in a single round.''' If you're Jimmy Poo, and you get killed, don't jump right back in as J. Fred Bloggs. You are welcome to use multiple accounts so long as you only connect to a given round with ONE of them and no other. If you for some reason want to roll up a completely new BYOND account for each and every round you play, we won't stop you, though we may wonder about your sanity. (''NOTE: If there are other people in your household playing or otherwise sharing an IP address for some reason, it is worth dropping us a line via the adminhelp command to let us know. All we'll ask is that you not communicate with each other out-of-game about what's happening in the game.'')<br />
#'''No spoilers.''' Many secrets are designed with the fun of the hunt in mind. Please don't rob other players of the joy of discovery - spoiling a secret for someone without their explicit consent is a No-No. You may share secrets with other players, provided that you do not use larger public channels of communication (like the in-game chat, the public discord channels, or forums) and make clear that you are sharing spoilers. If you are not sure what belongs on the wiki, you can ask for permission from an administrator first.<br />
#'''Do not impersonate admins under any circumstances.''' Do not threaten to get other people banned. This will not end well for you!<br />
#'''This is not an exhaustive list.''' Rules-lawyering is STRONGLY discouraged. If an admin asks you to knock something off, 'well it's not in the rules' is not really an argument. If you feel this rule is being abused, please feel absolutely free to make use of the Admin Complaints forum - we won't punish you for posting a complaint.<br />
#'''End of Round Grief.''' You are welcome to bomb the shuttle, beat other players or generally cause problems once the shuttle has arrived at Centcom - but only AFTER the line saying "Further actions will have no impact on round results. Go hog wild!" has appeared.<br />
<br />
==Roleplay Server Rules==<br />
{{:RP Rules}}<br />
<br />
==Things to Keep In Mind (Ingame)==<br />
#'''Warnings aren't necessarily required.''' Although in general the admins will do their best to have a discussion about any given conflict before enacting a punishment, there are some cases where communication is either impossible or nonproductive.<br />
#'''Different admins have different styles.''' Although we all follow the same general directives, some admins are more or less forgiving on certain issues than others. If you do a thing that gets you a dayban from one admin, and your buddy does the same thing later and gets away with just a talking-to, that is not a thing to complain about. If you DO feel that an admin's actions were inappropriate, please feel absolutely free to make use of the Admin Complaints forum - we won't punish you for posting a complaint.<br />
#'''There is a difference between grief and jerkery.''' Being a jerk to people is expected and almost necessary in this game - minor theft, facefarting, etc - basically stuff that either doesn't severely impact someone else's ability to enjoy the game, or is otherwise handleable with in-game resources like the security force. This is something of a moving target and probably the one where the 'different admins have different styles' bit will be the most relevant for. If it's a relatively calm round, the HoP hasn't vanished yet, and someone steals your ID, that's not so big a deal. If all hell is breaking loose, the round has been going on for more than 15 minutes so the HoP has vanished into the ether, and therefore you can't really replace your ID, then ID theft is a MASSIVE dick move and absolutely worth adminhelping for. Feel free to adminhelp if you really do think something isn't okay, but if we tell you 'this is something that should be handled ingame' then at least give it a try. Besides, bored sec officers rarely find ways to amuse themselves that the rest of the station would call 'useful'.<br />
#'''If you are a 'special role' like a Captain, a department head, an antagonist, or an AI, and you have to log out, please let us know via adminhelp before you leave.''' You don't have to stick around to wait for a reply, just let us know so we can replace you if it's necessary. (POPENOTE: This is a temporary bandaid, the AI role is finally getting some love. It's still a good idea though.)<br />
#'''Mindslaves''', '''thralls''' and other related roles have a couple of very important rules that '''must''' be followed. You '''must not''' reveal that you have been mindslaved/thralled/whatever unless your master tells you to, and you '''must''' obey every command your master tells you. Of course, if things start getting a little weird or creepy and are clearly in violation of our main rules, please adminhelp right away. As a mindslave you are expected to support and protect your master. This means you should not do anything that might cause them to come to harm unless you are ''very explicitly'' told to do so. Even if you are told to murder everyone, you should not do something like set off a bomb while your master is standing in harm's way.<br />
#'''Sploded Clause''' - this should be ALMOST NEVER used, but we reserve the right to dispose of a consistently terrible player on a permanent basis even if the event the ban is in a direct response to would not normally involve a permaban. If your ban involves the word 'sploded', you should probably wait at least several months before even thinking about appealing it - it means you're really super not fitting in here, and literally the entire server population is better off without you. These cases are EXTREMELY rare.<br />
#'''When to use adminhelp vs. when to use mentorhelp vs. when to let it go:''' If you have a question about the rules, or are reporting another player who you believe has broken them, or you have discovered a bug/exploit, or you have been spawned as a special role (AI, antagonist) and are unable or unwilling to stick around and fulfill your role (''help, i got AI and have to leave / help, i rolled traitor and really just want to play with botany / help, i rolled chief engineer and haven't got the first clue about how to run the engine'') then use adminhelp. If your question is about game mechanics (''help, how do i do genetics / help, where's the bar / help, what does a chaplain even do'') then use mentorhelp. If you want to complain about a player who hasn't broken a rule but you think they're annoying, or you want access to an area or an object that you don't have, or you want to talk about some totally sweet music you just heard, or something else that doesn't involve the rules, game engine, or game mechanics, then please just let it go.<br />
#'''Addendum to the above regarding prayer''': Use this when 97% of the time you want to be ignored, with the remaining 3% divided between being blown to smithereens; having your request answered in the most evil-genie / monkey's-paw way possible; and Oh God Pope Is Drunk, This Has Gotten Out Of Hand, It Started Out Pretty Much What I Asked For But Then He Headbutted That Cop And Now I Think We're Doing Some Sort Of Thelma And Louise Thing Into A Landfill.<br />
#'''Although very few topics are expressly forbidden''', there are several topics (''politics, religion, cartoon horses, several others'') that really, really, REALLY don't result in productive or useful conversation. Not exactly a rule, but maybe keep your mouth shut about stuff that's gonna start arguments. Just a thought.<br />
#'''The RP server has a different ruleset''' - that's available [[RP_Rules|here]].<br />
#'''Borgs and the AI''' have a list of things that are and are not considered human for the purposes of their laws. That list is available [[Human|here]].<br />
#'''If you DO get banned''', and you want to not be banned, please visit [http://forum.ss13.co/forumdisplay.php?fid=4 the ban appeals forum]. Please read ALL the sticky threads before posting your appeal - they contain important information you will absolutely need!<br />
#'''If you feel that an admin has acted inappropriately''', please visit [http://forum.ss13.co/forumdisplay.php?fid=5 the admin complaint forum]. Please read ALL the sticky threads before posting your appeal - they contain important information you will absolutely need!<br />
#'''If you're not sure about any of the terms used here,''' please check out the [[Terminology]] page.<br />
<br />
==IRC/Discord Channel Rules==<br />
These rules are to set up a framework of basic human decency in the IRC/Discord channels and NOT to censor speech. Most of the time, if you cross the line you will simply be told to knock it off, and maybe kicked with a note to stop pushing it if you keep going. Bans will be reserved for only the worst cases. Furthermore, these rules apply solely to the #goonstation channel on the synIRC network and the Goonstation Discord. Other channels, Discord servers, or services where ss13 folks hang out are beyond the scope of this ruleset.<br />
<br />
#'''NO IC IN OOC.''' Don't talk about the current round in IRC/Discord.<br />
#'''Be respectful of others.''' You will not be banned from the channel for expressing opinions, so long as you are able to express those opinions in a respectful fashion. Don't use slurs, racial or otherwise, even ironically. Don't attack people for their opinions.<br />
#'''Be respectful of the admins.''' An exhaustive list of every situation where an IRC channel operator, half-op, owner, founder, etc etc might be grumping at you is impossible and disingenuous, so if an admin is grumping at you and asking you to stop talking in a given fashion or about a given topic, knock it off. Don't pretend to be an admin. These rules are intended to be more of an overview than a complete list of statutes. Also, don't discuss exactly how to exploit game mechanics or get around our security systems - if you have a bug to report, there are [http://forum.ss13.co/forumdisplay.php?fid=9 other venues]. Basically don't teach people to cheat.<br />
#'''Be respectful of the channel.''' Some conversation topics (''including but not limited to current politics, racial tensions, religious freedom'') are extremely volatile and controversial by their very nature, so if an admin requests that a conversation not take place in the channel, take it elsewhere. You're always free to make a new channel or carry on the conversation in PM, we are neither interested nor able to police what goes on in PM or in other channels.<br />
#'''Be respectful of the IRC network.''' Basically don't break [https://www.synirc.net/charter synIRC's rules]. Come on.<br />
#'''Tread VERY CAREFULLY with trolling or 'devil's advocate' stuff.''' There's a fine line between 'making the conversation interesting or hilarious' and 'being a thundering butthead' and you generally only find out you've tripped over it when people are screaming at you.<br />
#'''Don't take things too seriously.''' Don't expect trigger warnings, don't assume every link is going to be safe for work / school / your immortal soul (''though please don't post outright porn, and tagging NWS links is Strongly Encouraged''), and we kick people all the time for shiggles. You can rejoin immediately after.<br />
#'''If you DO manage to get banned from IRC,''' [http://forum.ss13.co/forumdisplay.php?fid=35 please visit the IRC ban appeal forum]. Please read ALL the sticky threads before posting your appeal - they contain important information you will absolutely need!<br />
<br><br>{{Rules}}</div>Popecrunchhttps://wiki.ss13.co/index.php?title=Mentor_Guidelines&diff=28623Mentor Guidelines2020-02-25T23:28:37Z<p>Popecrunch: </p>
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<div>Mentors are a key part of the SS13 player support team, and as such, there are certain standards we must insist mentors maintain. Mentors are seen by players as a position of authority and trust - you're given tools that the average player doesn't have access to, so the average player sees the behavior of any given mentor as a reflection of Goonstation principles.<br />
<br />
== ENCOURAGED: ==<br />
* Use mentor-locked chat channels (the mentor channel in discord, mentorhelp responses to other mentors) to share knowledge to better assist players<br />
* Make a point of responding to mentorhelp requests that align with their own areas of expertise, and pay close attention to mentorhelps outside of their own areas of expertise, to expand their knowledge base.<br />
* Use the wiki as a resource, both for your own reference, and directing players to it for their own reference.<br />
* Refer most rules questions to the admin team - simple stuff is fine, but anything that you're not a hundred percent sure about, or gets into complicated territory, should go to the admin team.<br />
* Communicate with the admin team if someone breaks the rules in a mentorhelp, or gives you reason to believe they plan to break a rule in the very near future. "Hi I built this big bomb to blow up the bar because I'm mad I didn't roll traitor this round, but I can't figure out how to attach a signaler to it" would be a very good thing to let us know about!<br />
* Tailor their responses to mentorhelp requests with the goal of maximizing the player's fun. Keep in mind it's easy to take this too far - if a player is asking about how to use the science teleporter, it would be great to mention that there's stuff out there they might want to bring friends for. Giving them a shopping list of what exactly they should bring to handle any threats would be too much, and ruin the 'joy' of 'discovery' that comes from getting eaten by yetis because they didn't think to bring a weapon.<br />
<br />
<br />
== DISCOURAGED: ==<br />
* Answering too far past the question - let players play and make their own mistakes and discoveries. Avoid 'backseat driving'.<br />
* Communicating in any open Goonstation-branded context in a way that is insulting or abusive to players '''when your mentor status is apparent'''. Discord, forums, and OOC chat all clearly indicate your mentor status - and whether or not you intend it, there's the appearance of speaking from authority. Don't use that to hurt people.<br />
* Maintaining negative or antagonistic conversational habits in Goonstation-branded spaces, even when it doesn't rise to the level of abuse - you're representing our community, please don't make us look bad.<br />
<br />
<br />
== FORBIDDEN: ==<br />
* Use information gained from mentorhelp conversations to influence their play during the current round. This includes antagonist status, discussion of current or future events, or anything else that would be considered meta-gaming if it were among players.<br />
* Lie, mislead, or otherwise communicate in bad faith to players in mentorhelp conversations.<br />
* Use insulting or abusive language in mentorhelp responses. This game has a learning curve that approaches vertical, there's always going to be people asking what seems to be dumb questions.<br />
* Give players secret recipes or other information in mentorhelp responses that would get you yelled at for spoilers if you gave that information over the radio (or any other sort of open chat channel)<br />
<br />
{{Rules}}</div>Popecrunchhttps://wiki.ss13.co/index.php?title=Admin_Guidelines&diff=28622Admin Guidelines2020-02-25T23:28:21Z<p>Popecrunch: </p>
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<div>Administrators are a key part of the Goonstation team, and as such, there are certain standards we must hold ourselves to. Following is a list of guidelines for behaviors that are required, encouraged, discouraged, and forbidden.<br />
<br />
== REQUIRED: ==<br />
* Members of the administrator staff (including coders) are required to also join the Goonstation Discord server, for purposes of communication. No specific level of interaction is necessarily required, but staff are expected to pay attention to at least ‘official’ channels and pings.<br />
* Members of the administrator staff (including coders) are required to periodically check the Goonstation forums periodically, at minimum the "Admin Discussion" subforum and the "Unban Appeals" and "Admin Complaints" section of the "Server Appeals" subforum.<br />
* Members of the administrator staff (including coders) are required to use unique, strong passwords for all Goonstation services, including Discord, SS13 forums, BYOND, Jenkins, and Bitbucket (the latter two only relevant to coders). Two-factor authentication is strongly recommended. More information, along with a number of useful tools for storing strong passwords in a secure way, is available [https://forum.ss13.co/showthread.php?tid=12733 here ](Goonstation administrator forum thread, must be logged in to view).<br />
<br />
== ENCOURAGED: ==<br />
* When speaking in public-facing channels (example: #general on the Goonstation Discord), it is best practice to mark any comment you make that is meant to represent your authority as an administrator (and conversely, mark any comment that could be interpreted as ‘official’ that isn’t intended to be). There are a number of ways of doing this such as a disclaimer statement (example: “[ADMIN NOTE] No, SephiRothIRA, you can’t behead the barkeep because you think alcohol is a sin, unless you rolled antagonist that round”; “[MY OWN OPINION] Chemistry is a gaggle of terrorists and the sooner their department is repurposed into a bee sanctuary, the better”) or emoji (example: “⚖ DetroitFraggleRockCity, hiding signaler-clown horn mechanisms places to torture the captain is not only allowed but informally encouraged”; “🤡 I will personally slay any player who torments Jones the Cat”). Pick whichever you like, as long as it’s clear.<br />
* Staff are encouraged to use all the tools at their disposal - including notes, logs, and each other’s opinions - to arrive at the best way to handle a given situation. Don’t be afraid to ask for a judgment call or other input! We’re all on the same team. Make especially heavy use of the notes function, if for no other reason than to make sure the next administrator that has to interact with that player has a chance to see any larger context that may be relevant.<br />
* Try to keep notes entries as fact-based as possible - “Advised player that they should practice more care when using bombs after they blew up the diner when other players were present. They claimed they didn’t know the other players were there, left it at a warning because this is their first offense.”<br />
* Staff are encouraged to answer adminhelp requests that align with their own areas of expertise, and pay close attention to adminhelp requests outside of their own areas of expertise, to expand their knowledge base.<br />
* Staff are encouraged to refer gameplay questions to mentorhelp, especially when already busy with something else. That’s exactly what mentors are there for! Be of as much help as you can if a mentorhelp request wasn’t answered or wasn’t answered helpfully, though - no reason to leave players hanging.<br />
* Staff are encouraged to interact directly with players and the community via actually playing the game, conversing on the forums and Discord, and actively paying attention to player feedback. This not only fosters a sense of community between players and staff, but also puts staff in the position to hear immediate feedback and otherwise learn ways to make the game better for everyone!<br />
* Staff are encouraged to let the wizards know if there is an issue with another person's conduct. As of the time this is being written, the best way to do this is to PM anyone with the ‘wizard’ role, but more graceful options are being considered. In no case will anyone be punished for bringing something to the attention of the wizards, no matter how the report is handled. In the absence of a system which allows a member of staff to alert the wizards as a group instead of individually, staff are encouraged to submit their report to as many wizards as they see fit if the member of staff is concerned any given wizard may be busy, unresponsive, or not inclined to respond to the report in the way the member of staff believes best.<br />
* Staff are encouraged to accept feedback from all sources and be willing to acknowledge their errors and strive to improve themselves whenever possible.<br />
<br />
== DISCOURAGED: ==<br />
* Off-topic chatter in ‘business’ channels (such as #admins) should be avoided when actual business is being conducted - for example, when administrators are discussing how to apply a rule to a situation, it’s a good idea to take a conversation about birds to an off-topic channel.<br />
* Communicating in any open Goonstation-branded context in a way that is insulting or abusive to players when your administrator status is apparent is strongly discouraged. Discord, forums, and OOC chat all clearly indicate your administrator status - and whether or not you intend it, there's the appearance of speaking from authority. Don't use that to hurt people.<br />
* Administrators are strongly discouraged from maintaining negative or antagonistic conversational habits in Goonstation-branded spaces, even when it doesn't rise to the level of abuse - you're representing our community, please don't make us look bad.<br />
* Administrators are discouraged from using their ‘fun buttons’ relentlessly - a couple tweaks can make a boring round interesting, or going completely nuts with them once in a great while can make for some fun stories, but don’t run it into the ground. Try to keep player experience a higher priority in your mind than your own amusement.<br />
* Administrators are strongly discouraged from revealing secrets of the round - the main example being the identity of any antagonists - to any player or member of the public while that round is in session. A few exceptions are a new player who has no idea what killed them, or if you are certain the player is out of the round for good - they are dead, their body has been destroyed, and they weren’t previously scanned in the cloner - and even then, exercise care, because they might talk about it in dead chat to someone who gets cloned.<br />
<br />
== FORBIDDEN: ==<br />
* Personal or character attacks are strictly forbidden. If you can’t reword your statement so it attacks someone’s decisions, statements, or actions instead of their personality, character, or (assumed) beliefs, hold it back. If you are struggling with how best to communicate about a member of staff that you believe is a poor fit for the administration team in a way that avoids personal or character attacks, feel free to communicate privately with a member of senior staff / wizard, and we’ll work with you on that or do what we can to address the issue you are trying to communicate.<br />
* Under no circumstances are members of staff to communicate internal issues or secrets to the players or general public. This includes, but is not limited to: Interpersonal arguments between members of staff, opinions of specific players or groups of players held by members of staff or staff in general, planned or future game functions, or information about administration structure that has been decided will be kept quiet. The sole exception is that you can talk about secrets and other game features IF AND ONLY IF you are either the sole person who created that content, or have explicit permission from the person or people who did. You probably want to screenshot that permission in case it’s challenged!<br />
* Under no circumstances are members of staff to share unsanitized notes of any player with players or the general public. You can retrieve a sanitized version of any player’s notes in Discord by using the .cleannotes <BYOND_key> command in Discord - this will strip the name of the administrator who entered the note. It would also be advisable to read over the notes and redact any other references to specific members of staff or other players.<br />
* Under no circumstances are members of staff to communicate PII (personally identifying information) about anyone - staff, player, or unrelated party - TO anyone else, with the exception of communicating with law enforcement and Discord’s Trust & Safety team. Some people choose to reveal some of their PII in general chat, often their nationality or gender, but unless you’re able to provide screenshots showing they freely discuss any given piece of PII (example: they talk about being from Los Angeles, or they’ve picked a gender role on Discord), it’s best to avoid talking about it entirely.<br />
** We use the same definition of PII as NIST does - real name, home or work address (including fragments such as city, state, postcode, and country), telephone numbers, age, date of birth, gender or sex, race or ethnicity, national identification numbers such as social security or social insurance numbers, bank account numbers, passport numbers, driver’s license or other ID numbers, and credit, debit, or ATM card numbers.<br />
** Also, don't give out people's email addresses unless you are one hundred percent certain you have their permission to do so.<br />
* Administrators are forbidden from using information gained from adminhelp conversations or any other administrator tool to influence their play during the current round. This includes antagonist status, discussion of current or future events, or anything else that would be considered meta-gaming if it were among players.<br />
* Administrators are forbidden from lying about game rules (or their interpretation) or otherwise communicating in bad faith to players in adminhelp conversations. A little misleading is useful if it answers the question they (strictly speaking) asked without revealing something you don’t want to reveal - for instance, another player’s antagonist status - but please don’t overdo it.<br />
<br />
{{Rules}}</div>Popecrunchhttps://wiki.ss13.co/index.php?title=Mentor_Guidelines&diff=28620Mentor Guidelines2020-02-25T22:19:39Z<p>Popecrunch: </p>
<hr />
<div>Mentors are a key part of the SS13 player support team, and as such, there are certain standards we must insist mentors maintain. Mentors are seen by players as a position of authority and trust - you're given tools that the average player doesn't have access to, so the average player sees the behavior of any given mentor as a reflection of Goonstation principles.<br />
<br />
== ENCOURAGED: ==<br />
* Use mentor-locked chat channels (the mentor channel in discord, mentorhelp responses to other mentors) to share knowledge to better assist players<br />
* Make a point of responding to mentorhelp requests that align with their own areas of expertise, and pay close attention to mentorhelps outside of their own areas of expertise, to expand their knowledge base.<br />
* Use the wiki as a resource, both for your own reference, and directing players to it for their own reference.<br />
* Refer most rules questions to the admin team - simple stuff is fine, but anything that you're not a hundred percent sure about, or gets into complicated territory, should go to the admin team.<br />
* Communicate with the admin team if someone breaks the rules in a mentorhelp, or gives you reason to believe they plan to break a rule in the very near future. "Hi I built this big bomb to blow up the bar because I'm mad I didn't roll traitor this round, but I can't figure out how to attach a signaler to it" would be a very good thing to let us know about!<br />
* Tailor their responses to mentorhelp requests with the goal of maximizing the player's fun. Keep in mind it's easy to take this too far - if a player is asking about how to use the science teleporter, it would be great to mention that there's stuff out there they might want to bring friends for. Giving them a shopping list of what exactly they should bring to handle any threats would be too much, and ruin the 'joy' of 'discovery' that comes from getting eaten by yetis because they didn't think to bring a weapon.<br />
<br />
<br />
== DISCOURAGED: ==<br />
* Answering too far past the question - let players play and make their own mistakes and discoveries. Avoid 'backseat driving'.<br />
* Communicating in any open Goonstation-branded context in a way that is insulting or abusive to players '''when your mentor status is apparent'''. Discord, forums, and OOC chat all clearly indicate your mentor status - and whether or not you intend it, there's the appearance of speaking from authority. Don't use that to hurt people.<br />
* Maintaining negative or antagonistic conversational habits in Goonstation-branded spaces, even when it doesn't rise to the level of abuse - you're representing our community, please don't make us look bad.<br />
<br />
<br />
== FORBIDDEN: ==<br />
* Use information gained from mentorhelp conversations to influence their play during the current round. This includes antagonist status, discussion of current or future events, or anything else that would be considered meta-gaming if it were among players.<br />
* Lie, mislead, or otherwise communicate in bad faith to players in mentorhelp conversations.<br />
* Use insulting or abusive language in mentorhelp responses. This game has a learning curve that approaches vertical, there's always going to be people asking what seems to be dumb questions.<br />
* Give players secret recipes or other information in mentorhelp responses that would get you yelled at for spoilers if you gave that information over the radio (or any other sort of open chat channel)<br />
<br />
{{Rules}}<br />
[[Category:Rules]]</div>Popecrunchhttps://wiki.ss13.co/index.php?title=Admin_Guidelines&diff=28619Admin Guidelines2020-02-25T22:15:06Z<p>Popecrunch: Protected "Admin Guidelines": Staff rules. ([Edit=Allow only administrators] (indefinite) [Move=Allow only administrators] (indefinite))</p>
<hr />
<div>Administrators are a key part of the Goonstation team, and as such, there are certain standards we must hold ourselves to. Following is a list of guidelines for behaviors that are required, encouraged, discouraged, and forbidden.<br />
<br />
== REQUIRED: ==<br />
* Members of the administrator staff (including coders) are required to also join the Goonstation Discord server, for purposes of communication. No specific level of interaction is necessarily required, but staff are expected to pay attention to at least ‘official’ channels and pings.<br />
* Members of the administrator staff (including coders) are required to periodically check the Goonstation forums periodically, at minimum the "Admin Discussion" subforum and the "Unban Appeals" and "Admin Complaints" section of the "Server Appeals" subforum.<br />
* Members of the administrator staff (including coders) are required to use unique, strong passwords for all Goonstation services, including Discord, SS13 forums, BYOND, Jenkins, and Bitbucket (the latter two only relevant to coders). Two-factor authentication is strongly recommended. More information, along with a number of useful tools for storing strong passwords in a secure way, is available [https://forum.ss13.co/showthread.php?tid=12733 here ](Goonstation administrator forum thread, must be logged in to view).<br />
<br />
== ENCOURAGED: ==<br />
* When speaking in public-facing channels (example: #general on the Goonstation Discord), it is best practice to mark any comment you make that is meant to represent your authority as an administrator (and conversely, mark any comment that could be interpreted as ‘official’ that isn’t intended to be). There are a number of ways of doing this such as a disclaimer statement (example: “[ADMIN NOTE] No, SephiRothIRA, you can’t behead the barkeep because you think alcohol is a sin, unless you rolled antagonist that round”; “[MY OWN OPINION] Chemistry is a gaggle of terrorists and the sooner their department is repurposed into a bee sanctuary, the better”) or emoji (example: “⚖ DetroitFraggleRockCity, hiding signaler-clown horn mechanisms places to torture the captain is not only allowed but informally encouraged”; “🤡 I will personally slay any player who torments Jones the Cat”). Pick whichever you like, as long as it’s clear.<br />
* Staff are encouraged to use all the tools at their disposal - including notes, logs, and each other’s opinions - to arrive at the best way to handle a given situation. Don’t be afraid to ask for a judgment call or other input! We’re all on the same team. Make especially heavy use of the notes function, if for no other reason than to make sure the next administrator that has to interact with that player has a chance to see any larger context that may be relevant.<br />
* Try to keep notes entries as fact-based as possible - “Advised player that they should practice more care when using bombs after they blew up the diner when other players were present. They claimed they didn’t know the other players were there, left it at a warning because this is their first offense.”<br />
* Staff are encouraged to answer adminhelp requests that align with their own areas of expertise, and pay close attention to adminhelp requests outside of their own areas of expertise, to expand their knowledge base.<br />
* Staff are encouraged to refer gameplay questions to mentorhelp, especially when already busy with something else. That’s exactly what mentors are there for! Be of as much help as you can if a mentorhelp request wasn’t answered or wasn’t answered helpfully, though - no reason to leave players hanging.<br />
* Staff are encouraged to interact directly with players and the community via actually playing the game, conversing on the forums and Discord, and actively paying attention to player feedback. This not only fosters a sense of community between players and staff, but also puts staff in the position to hear immediate feedback and otherwise learn ways to make the game better for everyone!<br />
* Staff are encouraged to let the wizards know if there is an issue with another person's conduct. As of the time this is being written, the best way to do this is to PM anyone with the ‘wizard’ role, but more graceful options are being considered. In no case will anyone be punished for bringing something to the attention of the wizards, no matter how the report is handled. In the absence of a system which allows a member of staff to alert the wizards as a group instead of individually, staff are encouraged to submit their report to as many wizards as they see fit if the member of staff is concerned any given wizard may be busy, unresponsive, or not inclined to respond to the report in the way the member of staff believes best.<br />
* Staff are encouraged to accept feedback from all sources and be willing to acknowledge their errors and strive to improve themselves whenever possible.<br />
<br />
== DISCOURAGED: ==<br />
* Off-topic chatter in ‘business’ channels (such as #admins) should be avoided when actual business is being conducted - for example, when administrators are discussing how to apply a rule to a situation, it’s a good idea to take a conversation about birds to an off-topic channel.<br />
* Communicating in any open Goonstation-branded context in a way that is insulting or abusive to players when your administrator status is apparent is strongly discouraged. Discord, forums, and OOC chat all clearly indicate your administrator status - and whether or not you intend it, there's the appearance of speaking from authority. Don't use that to hurt people.<br />
* Administrators are strongly discouraged from maintaining negative or antagonistic conversational habits in Goonstation-branded spaces, even when it doesn't rise to the level of abuse - you're representing our community, please don't make us look bad.<br />
* Administrators are discouraged from using their ‘fun buttons’ relentlessly - a couple tweaks can make a boring round interesting, or going completely nuts with them once in a great while can make for some fun stories, but don’t run it into the ground. Try to keep player experience a higher priority in your mind than your own amusement.<br />
* Administrators are strongly discouraged from revealing secrets of the round - the main example being the identity of any antagonists - to any player or member of the public while that round is in session. A few exceptions are a new player who has no idea what killed them, or if you are certain the player is out of the round for good - they are dead, their body has been destroyed, and they weren’t previously scanned in the cloner - and even then, exercise care, because they might talk about it in dead chat to someone who gets cloned.<br />
<br />
== FORBIDDEN: ==<br />
* Personal or character attacks are strictly forbidden. If you can’t reword your statement so it attacks someone’s decisions, statements, or actions instead of their personality, character, or (assumed) beliefs, hold it back. If you are struggling with how best to communicate about a member of staff that you believe is a poor fit for the administration team in a way that avoids personal or character attacks, feel free to communicate privately with a member of senior staff / wizard, and we’ll work with you on that or do what we can to address the issue you are trying to communicate.<br />
* Under no circumstances are members of staff to communicate internal issues or secrets to the players or general public. This includes, but is not limited to: Interpersonal arguments between members of staff, opinions of specific players or groups of players held by members of staff or staff in general, planned or future game functions, or information about administration structure that has been decided will be kept quiet. The sole exception is that you can talk about secrets and other game features IF AND ONLY IF you are either the sole person who created that content, or have explicit permission from the person or people who did. You probably want to screenshot that permission in case it’s challenged!<br />
* Under no circumstances are members of staff to share unsanitized notes of any player with players or the general public. You can retrieve a sanitized version of any player’s notes in Discord by using the .cleannotes <BYOND_key> command in Discord - this will strip the name of the administrator who entered the note. It would also be advisable to read over the notes and redact any other references to specific members of staff or other players.<br />
* Under no circumstances are members of staff to communicate PII (personally identifying information) about anyone - staff, player, or unrelated party - TO anyone else, with the exception of communicating with law enforcement and Discord’s Trust & Safety team. Some people choose to reveal some of their PII in general chat, often their nationality or gender, but unless you’re able to provide screenshots showing they freely discuss any given piece of PII (example: they talk about being from Los Angeles, or they’ve picked a gender role on Discord), it’s best to avoid talking about it entirely.<br />
** We use the same definition of PII as NIST does - real name, home or work address (including fragments such as city, state, postcode, and country), telephone numbers, age, date of birth, gender or sex, race or ethnicity, national identification numbers such as social security or social insurance numbers, bank account numbers, passport numbers, driver’s license or other ID numbers, and credit, debit, or ATM card numbers.<br />
** Also, don't give out people's email addresses unless you are one hundred percent certain you have their permission to do so.<br />
* Administrators are forbidden from using information gained from adminhelp conversations or any other administrator tool to influence their play during the current round. This includes antagonist status, discussion of current or future events, or anything else that would be considered meta-gaming if it were among players.<br />
* Administrators are forbidden from lying about game rules (or their interpretation) or otherwise communicating in bad faith to players in adminhelp conversations. A little misleading is useful if it answers the question they (strictly speaking) asked without revealing something you don’t want to reveal - for instance, another player’s antagonist status - but please don’t overdo it.<br />
<br />
{{Rules}}<br />
[[Category:Rules]]</div>Popecrunchhttps://wiki.ss13.co/index.php?title=Admin_Guidelines&diff=28618Admin Guidelines2020-02-25T22:14:56Z<p>Popecrunch: </p>
<hr />
<div>Administrators are a key part of the Goonstation team, and as such, there are certain standards we must hold ourselves to. Following is a list of guidelines for behaviors that are required, encouraged, discouraged, and forbidden.<br />
<br />
== REQUIRED: ==<br />
* Members of the administrator staff (including coders) are required to also join the Goonstation Discord server, for purposes of communication. No specific level of interaction is necessarily required, but staff are expected to pay attention to at least ‘official’ channels and pings.<br />
* Members of the administrator staff (including coders) are required to periodically check the Goonstation forums periodically, at minimum the "Admin Discussion" subforum and the "Unban Appeals" and "Admin Complaints" section of the "Server Appeals" subforum.<br />
* Members of the administrator staff (including coders) are required to use unique, strong passwords for all Goonstation services, including Discord, SS13 forums, BYOND, Jenkins, and Bitbucket (the latter two only relevant to coders). Two-factor authentication is strongly recommended. More information, along with a number of useful tools for storing strong passwords in a secure way, is available [https://forum.ss13.co/showthread.php?tid=12733 here ](Goonstation administrator forum thread, must be logged in to view).<br />
<br />
== ENCOURAGED: ==<br />
* When speaking in public-facing channels (example: #general on the Goonstation Discord), it is best practice to mark any comment you make that is meant to represent your authority as an administrator (and conversely, mark any comment that could be interpreted as ‘official’ that isn’t intended to be). There are a number of ways of doing this such as a disclaimer statement (example: “[ADMIN NOTE] No, SephiRothIRA, you can’t behead the barkeep because you think alcohol is a sin, unless you rolled antagonist that round”; “[MY OWN OPINION] Chemistry is a gaggle of terrorists and the sooner their department is repurposed into a bee sanctuary, the better”) or emoji (example: “⚖ DetroitFraggleRockCity, hiding signaler-clown horn mechanisms places to torture the captain is not only allowed but informally encouraged”; “🤡 I will personally slay any player who torments Jones the Cat”). Pick whichever you like, as long as it’s clear.<br />
* Staff are encouraged to use all the tools at their disposal - including notes, logs, and each other’s opinions - to arrive at the best way to handle a given situation. Don’t be afraid to ask for a judgment call or other input! We’re all on the same team. Make especially heavy use of the notes function, if for no other reason than to make sure the next administrator that has to interact with that player has a chance to see any larger context that may be relevant.<br />
* Try to keep notes entries as fact-based as possible - “Advised player that they should practice more care when using bombs after they blew up the diner when other players were present. They claimed they didn’t know the other players were there, left it at a warning because this is their first offense.”<br />
* Staff are encouraged to answer adminhelp requests that align with their own areas of expertise, and pay close attention to adminhelp requests outside of their own areas of expertise, to expand their knowledge base.<br />
* Staff are encouraged to refer gameplay questions to mentorhelp, especially when already busy with something else. That’s exactly what mentors are there for! Be of as much help as you can if a mentorhelp request wasn’t answered or wasn’t answered helpfully, though - no reason to leave players hanging.<br />
* Staff are encouraged to interact directly with players and the community via actually playing the game, conversing on the forums and Discord, and actively paying attention to player feedback. This not only fosters a sense of community between players and staff, but also puts staff in the position to hear immediate feedback and otherwise learn ways to make the game better for everyone!<br />
* Staff are encouraged to let the wizards know if there is an issue with another person's conduct. As of the time this is being written, the best way to do this is to PM anyone with the ‘wizard’ role, but more graceful options are being considered. In no case will anyone be punished for bringing something to the attention of the wizards, no matter how the report is handled. In the absence of a system which allows a member of staff to alert the wizards as a group instead of individually, staff are encouraged to submit their report to as many wizards as they see fit if the member of staff is concerned any given wizard may be busy, unresponsive, or not inclined to respond to the report in the way the member of staff believes best.<br />
* Staff are encouraged to accept feedback from all sources and be willing to acknowledge their errors and strive to improve themselves whenever possible.<br />
<br />
== DISCOURAGED: ==<br />
* Off-topic chatter in ‘business’ channels (such as #admins) should be avoided when actual business is being conducted - for example, when administrators are discussing how to apply a rule to a situation, it’s a good idea to take a conversation about birds to an off-topic channel.<br />
* Communicating in any open Goonstation-branded context in a way that is insulting or abusive to players when your administrator status is apparent is strongly discouraged. Discord, forums, and OOC chat all clearly indicate your administrator status - and whether or not you intend it, there's the appearance of speaking from authority. Don't use that to hurt people.<br />
* Administrators are strongly discouraged from maintaining negative or antagonistic conversational habits in Goonstation-branded spaces, even when it doesn't rise to the level of abuse - you're representing our community, please don't make us look bad.<br />
* Administrators are discouraged from using their ‘fun buttons’ relentlessly - a couple tweaks can make a boring round interesting, or going completely nuts with them once in a great while can make for some fun stories, but don’t run it into the ground. Try to keep player experience a higher priority in your mind than your own amusement.<br />
* Administrators are strongly discouraged from revealing secrets of the round - the main example being the identity of any antagonists - to any player or member of the public while that round is in session. A few exceptions are a new player who has no idea what killed them, or if you are certain the player is out of the round for good - they are dead, their body has been destroyed, and they weren’t previously scanned in the cloner - and even then, exercise care, because they might talk about it in dead chat to someone who gets cloned.<br />
<br />
== FORBIDDEN: ==<br />
* Personal or character attacks are strictly forbidden. If you can’t reword your statement so it attacks someone’s decisions, statements, or actions instead of their personality, character, or (assumed) beliefs, hold it back. If you are struggling with how best to communicate about a member of staff that you believe is a poor fit for the administration team in a way that avoids personal or character attacks, feel free to communicate privately with a member of senior staff / wizard, and we’ll work with you on that or do what we can to address the issue you are trying to communicate.<br />
* Under no circumstances are members of staff to communicate internal issues or secrets to the players or general public. This includes, but is not limited to: Interpersonal arguments between members of staff, opinions of specific players or groups of players held by members of staff or staff in general, planned or future game functions, or information about administration structure that has been decided will be kept quiet. The sole exception is that you can talk about secrets and other game features IF AND ONLY IF you are either the sole person who created that content, or have explicit permission from the person or people who did. You probably want to screenshot that permission in case it’s challenged!<br />
* Under no circumstances are members of staff to share unsanitized notes of any player with players or the general public. You can retrieve a sanitized version of any player’s notes in Discord by using the .cleannotes <BYOND_key> command in Discord - this will strip the name of the administrator who entered the note. It would also be advisable to read over the notes and redact any other references to specific members of staff or other players.<br />
* Under no circumstances are members of staff to communicate PII (personally identifying information) about anyone - staff, player, or unrelated party - TO anyone else, with the exception of communicating with law enforcement and Discord’s Trust & Safety team. Some people choose to reveal some of their PII in general chat, often their nationality or gender, but unless you’re able to provide screenshots showing they freely discuss any given piece of PII (example: they talk about being from Los Angeles, or they’ve picked a gender role on Discord), it’s best to avoid talking about it entirely.<br />
** We use the same definition of PII as NIST does - real name, home or work address (including fragments such as city, state, postcode, and country), telephone numbers, age, date of birth, gender or sex, race or ethnicity, national identification numbers such as social security or social insurance numbers, bank account numbers, passport numbers, driver’s license or other ID numbers, and credit, debit, or ATM card numbers.<br />
** Also, don't give out people's email addresses unless you are one hundred percent certain you have their permission to do so.<br />
* Administrators are forbidden from using information gained from adminhelp conversations or any other administrator tool to influence their play during the current round. This includes antagonist status, discussion of current or future events, or anything else that would be considered meta-gaming if it were among players.<br />
* Administrators are forbidden from lying about game rules (or their interpretation) or otherwise communicating in bad faith to players in adminhelp conversations. A little misleading is useful if it answers the question they (strictly speaking) asked without revealing something you don’t want to reveal - for instance, another player’s antagonist status - but please don’t overdo it.<br />
<br />
{{Rules}}<br />
[[Category:Rules]]</div>Popecrunchhttps://wiki.ss13.co/index.php?title=Mentor_Guidelines&diff=28617Mentor Guidelines2020-02-25T22:10:28Z<p>Popecrunch: </p>
<hr />
<div>Mentors are a key part of the SS13 player support team, and as such, there are certain standards we must insist mentors maintain. Mentors are seen by players as a position of authority and trust - you're given tools that the average player doesn't have access to, so the average player sees the behavior of any given mentor as a reflection of Goonstation principles.<br />
<br />
== ENCOURAGED: ==<br />
* Use mentor-locked chat channels (the mentor channel in discord, mentorhelp responses to other mentors) to share knowledge to better assist players<br />
* Make a point of responding to mentorhelp requests that align with their own areas of expertise, and pay close attention to mentorhelps outside of their own areas of expertise, to expand their knowledge base.<br />
* Use the wiki as a resource, both for your own reference, and directing players to it for their own reference.<br />
* Refer most rules questions to the admin team - simple stuff is fine, but anything that you're not a hundred percent sure about, or gets into complicated territory, should go to the admin team.<br />
* Communicate with the admin team if someone breaks the rules in a mentorhelp, or gives you reason to believe they plan to break a rule in the very near future. "Hi I built this big bomb to blow up the bar because I'm mad I didn't roll traitor this round, but I can't figure out how to attach a signaler to it" would be a very good thing to let us know about!<br />
* Tailor their responses to mentorhelp requests with the goal of maximizing the player's fun. Keep in mind it's easy to take this too far - if a player is asking about how to use the science teleporter, it would be great to mention that there's stuff out there they might want to bring friends for. Giving them a shopping list of what exactly they should bring to handle any threats would be too much, and ruin the 'joy' of 'discovery' that comes from getting eaten by yetis because they didn't think to bring a weapon.<br />
<br />
<br />
== DISCOURAGED: ==<br />
* Answering too far past the question - let players play and make their own mistakes and discoveries. Avoid 'backseat driving'.<br />
* Communicating in any open Goonstation-branded context in a way that is insulting or abusive to players **when your mentor status is apparent**. Discord, forums, and OOC chat all clearly indicate your mentor status - and whether or not you intend it, there's the appearance of speaking from authority. Don't use that to hurt people.<br />
* Maintaining negative or antagonistic conversational habits in Goonstation-branded spaces, even when it doesn't rise to the level of abuse - you're representing our community, please don't make us look bad.<br />
<br />
<br />
== FORBIDDEN: ==<br />
* Use information gained from mentorhelp conversations to influence their play during the current round. This includes antagonist status, discussion of current or future events, or anything else that would be considered meta-gaming if it were among players.<br />
* Lie, mislead, or otherwise communicate in bad faith to players in mentorhelp conversations.<br />
* Use insulting or abusive language in mentorhelp responses. This game has a learning curve that approaches vertical, there's always going to be people asking what seems to be dumb questions.<br />
* Give players secret recipes or other information in mentorhelp responses that would get you yelled at for spoilers if you gave that information over the radio (or any other sort of open chat channel)<br />
<br />
{{Rules}}<br />
[[Category:Rules]]</div>Popecrunchhttps://wiki.ss13.co/index.php?title=Admin_Guidelines&diff=28616Admin Guidelines2020-02-25T22:09:49Z<p>Popecrunch: </p>
<hr />
<div>Administrators are a key part of the Goonstation team, and as such, there are certain standards we must hold ourselves to. Following is a list of guidelines for behaviors that are required, encouraged, discouraged, and forbidden.<br />
<br />
== REQUIRED: ==<br />
* Members of the administrator staff (including coders) are required to also join the Goonstation Discord server, for purposes of communication. No specific level of interaction is necessarily required, but staff are expected to pay attention to at least ‘official’ channels and pings.<br />
* Members of the administrator staff (including coders) are required to periodically check the Goonstation forums periodically, at minimum the "Admin Discussion" subforum and the "Unban Appeals" and "Admin Complaints" section of the "Server Appeals" subforum.<br />
* Members of the administrator staff (including coders) are required to use unique, strong passwords for all Goonstation services, including Discord, SS13 forums, BYOND, Jenkins, and Bitbucket (the latter two only relevant to coders). Two-factor authentication is strongly recommended. More information, along with a number of useful tools for storing strong passwords in a secure way, is available [https://forum.ss13.co/showthread.php?tid=12733 here ](Goonstation administrator forum thread, must be logged in to view).<br />
<br />
== ENCOURAGED: ==<br />
* When speaking in public-facing channels (example: #general on the Goonstation Discord), it is best practice to mark any comment you make that is meant to represent your authority as an administrator (and conversely, mark any comment that could be interpreted as ‘official’ that isn’t intended to be). There are a number of ways of doing this such as a disclaimer statement (example: “[ADMIN NOTE] No, SephiRothIRA, you can’t behead the barkeep because you think alcohol is a sin, unless you rolled antagonist that round”; “[MY OWN OPINION] Chemistry is a gaggle of terrorists and the sooner their department is repurposed into a bee sanctuary, the better”) or emoji (example: “⚖ DetroitFraggleRockCity, hiding signaler-clown horn mechanisms places to torture the captain is not only allowed but informally encouraged”; “🤡 I will personally slay any player who torments Jones the Cat”). Pick whichever you like, as long as it’s clear.<br />
* Staff are encouraged to use all the tools at their disposal - including notes, logs, and each other’s opinions - to arrive at the best way to handle a given situation. Don’t be afraid to ask for a judgment call or other input! We’re all on the same team. Make especially heavy use of the notes function, if for no other reason than to make sure the next administrator that has to interact with that player has a chance to see any larger context that may be relevant.<br />
* Try to keep notes entries as fact-based as possible - “Advised player that they should practice more care when using bombs after they blew up the diner when other players were present. They claimed they didn’t know the other players were there, left it at a warning because this is their first offense.”<br />
* Staff are encouraged to answer adminhelp requests that align with their own areas of expertise, and pay close attention to adminhelp requests outside of their own areas of expertise, to expand their knowledge base.<br />
* Staff are encouraged to refer gameplay questions to mentorhelp, especially when already busy with something else. That’s exactly what mentors are there for! Be of as much help as you can if a mentorhelp request wasn’t answered or wasn’t answered helpfully, though - no reason to leave players hanging.<br />
* Staff are encouraged to interact directly with players and the community via actually playing the game, conversing on the forums and Discord, and actively paying attention to player feedback. This not only fosters a sense of community between players and staff, but also puts staff in the position to hear immediate feedback and otherwise learn ways to make the game better for everyone!<br />
* Staff are encouraged to let the wizards know if there is an issue with another person's conduct. As of the time this is being written, the best way to do this is to PM anyone with the ‘wizard’ role, but more graceful options are being considered. In no case will anyone be punished for bringing something to the attention of the wizards, no matter how the report is handled. In the absence of a system which allows a member of staff to alert the wizards as a group instead of individually, staff are encouraged to submit their report to as many wizards as they see fit if the member of staff is concerned any given wizard may be busy, unresponsive, or not inclined to respond to the report in the way the member of staff believes best.<br />
* Staff are encouraged to accept feedback from all sources and be willing to acknowledge their errors and strive to improve themselves whenever possible.<br />
<br />
== DISCOURAGED: ==<br />
* Off-topic chatter in ‘business’ channels (such as #admins) should be avoided when actual business is being conducted - for example, when administrators are discussing how to apply a rule to a situation, it’s a good idea to take a conversation about birds to an off-topic channel.<br />
* Communicating in any open Goonstation-branded context in a way that is insulting or abusive to players when your administrator status is apparent is strongly discouraged. Discord, forums, and OOC chat all clearly indicate your administrator status - and whether or not you intend it, there's the appearance of speaking from authority. Don't use that to hurt people.<br />
* Administrators are strongly discouraged from maintaining negative or antagonistic conversational habits in Goonstation-branded spaces, even when it doesn't rise to the level of abuse - you're representing our community, please don't make us look bad.<br />
* Administrators are discouraged from using their ‘fun buttons’ relentlessly - a couple tweaks can make a boring round interesting, or going completely nuts with them once in a great while can make for some fun stories, but don’t run it into the ground. Try to keep player experience a higher priority in your mind than your own amusement.<br />
* Administrators are strongly discouraged from revealing secrets of the round - the main example being the identity of any antagonists - to any player or member of the public while that round is in session. A few exceptions are a new player who has no idea what killed them, or if you are certain the player is out of the round for good - they are dead, their body has been destroyed, and they weren’t previously scanned in the cloner - and even then, exercise care, because they might talk about it in dead chat to someone who gets cloned.<br />
<br />
== FORBIDDEN: ==<br />
* Personal or character attacks are strictly forbidden. If you can’t reword your statement so it attacks someone’s decisions, statements, or actions instead of their personality, character, or (assumed) beliefs, hold it back. If you are struggling with how best to communicate about a member of staff that you believe is a poor fit for the administration team in a way that avoids personal or character attacks, feel free to communicate privately with a member of senior staff / wizard, and we’ll work with you on that or do what we can to address the issue you are trying to communicate.<br />
* Under no circumstances are members of staff to communicate internal issues or secrets to the players or general public. This includes, but is not limited to: Interpersonal arguments between members of staff, opinions of specific players or groups of players held by members of staff or staff in general, planned or future game functions, or information about administration structure that has been decided will be kept quiet. The sole exception is that you can talk about secrets and other game features IF AND ONLY IF you are either the sole person who created that content, or have explicit permission from the person or people who did. You probably want to screenshot that permission in case it’s challenged!<br />
* Under no circumstances are members of staff to share unsanitized notes of any player with players or the general public. You can retrieve a sanitized version of any player’s notes in Discord by using the .cleannotes <BYOND_key> command in Discord - this will strip the name of the administrator who entered the note. It would also be advisable to read over the notes and redact any other references to specific members of staff or other players.<br />
* Under no circumstances are members of staff to communicate PII (personally identifying information) about anyone - staff, player, or unrelated party - TO anyone else, with the exception of communicating with law enforcement and Discord’s Trust & Safety team. Some people choose to reveal some of their PII in general chat, often their nationality or gender, but unless you’re able to provide screenshots showing they freely discuss any given piece of PII (example: they talk about being from Los Angeles, or they’ve picked a gender role on Discord), it’s best to avoid talking about it entirely.<br />
** We use the same definition of PII as NIST does - real name, home or work address (including fragments such as city, state, postcode, and country), telephone numbers, age, date of birth, gender or sex, race or ethnicity, national identification numbers such as social security or social insurance numbers, bank account numbers, passport numbers, driver’s license or other ID numbers, and credit, debit, or ATM card numbers.<br />
* Administrators are forbidden from using information gained from adminhelp conversations or any other administrator tool to influence their play during the current round. This includes antagonist status, discussion of current or future events, or anything else that would be considered meta-gaming if it were among players.<br />
* Administrators are forbidden from lying about game rules (or their interpretation) or otherwise communicating in bad faith to players in adminhelp conversations. A little misleading is useful if it answers the question they (strictly speaking) asked without revealing something you don’t want to reveal - for instance, another player’s antagonist status - but please don’t overdo it.<br />
<br />
{{Rules}}<br />
[[Category:Rules]]</div>Popecrunchhttps://wiki.ss13.co/index.php?title=Mentor_Guidelines&diff=28615Mentor Guidelines2020-02-25T22:08:55Z<p>Popecrunch: Protected "Mentor Guidelines": Staff rules. ([Edit=Allow only administrators] (indefinite) [Move=Allow only administrators] (indefinite))</p>
<hr />
<div>Mentors are a key part of the SS13 player support team, and as such, there are certain standards we must insist mentors maintain. Mentors are seen by players as a position of authority and trust - you're given tools that the average player doesn't have access to, so the average player sees the behavior of any given mentor as a reflection of Goonstation principles.<br />
<br />
== ENCOURAGED: ==<br />
* Use mentor-locked chat channels (the mentor channel in discord, mentorhelp responses to other mentors) to share knowledge to better assist players<br />
* Make a point of responding to mentorhelp requests that align with their own areas of expertise, and pay close attention to mentorhelps outside of their own areas of expertise, to expand their knowledge base.<br />
* Use the wiki as a resource, both for your own reference, and directing players to it for their own reference.<br />
* Refer most rules questions to the admin team - simple stuff is fine, but anything that you're not a hundred percent sure about, or gets into complicated territory, should go to the admin team.<br />
* Communicate with the admin team if someone breaks the rules in a mentorhelp, or gives you reason to believe they plan to break a rule in the very near future. "Hi I built this big bomb to blow up the bar because I'm mad I didn't roll traitor this round, but I can't figure out how to attach a signaler to it" would be a very good thing to let us know about!<br />
* Tailor their responses to mentorhelp requests with the goal of maximizing the player's fun. Keep in mind it's easy to take this too far - if a player is asking about how to use the science teleporter, it would be great to mention that there's stuff out there they might want to bring friends for. Giving them a shopping list of what exactly they should bring to handle any threats would be too much, and ruin the 'joy' of 'discovery' that comes from getting eaten by yetis because they didn't think to bring a weapon.<br />
<br />
<br />
== DISCOURAGED: ==<br />
* Answering too far past the question - let players play and make their own mistakes and discoveries. Avoid 'backseat driving'.<br />
* Communicating in any open Goonstation-branded context in a way that is insulting or abusive to players **when your mentor status is apparent**. Discord, forums, and OOC chat all clearly indicate your mentor status - and whether or not you intend it, there's the appearance of speaking from authority. Don't use that to hurt people.<br />
* Maintaining negative or antagonistic conversational habits in Goonstation-branded spaces, even when it doesn't rise to the level of abuse - you're representing our community, please don't make us look bad.<br />
<br />
<br />
== FORBIDDEN: ==<br />
* Use information gained from mentorhelp conversations to influence their play during the current round. This includes antagonist status, discussion of current or future events, or anything else that would be considered meta-gaming if it were among players.<br />
* Lie, mislead, or otherwise communicate in bad faith to players in mentorhelp conversations.<br />
* Use insulting or abusive language in mentorhelp responses. This game has a learning curve that approaches vertical, there's always going to be people asking what seems to be dumb questions.<br />
* Give players secret recipes or other information in mentorhelp responses that would get you yelled at for spoilers if you gave that information over the radio (or any other sort of open chat channel)<br />
<br />
[[Category:Rules]]</div>Popecrunchhttps://wiki.ss13.co/index.php?title=Mentor_Guidelines&diff=28614Mentor Guidelines2020-02-25T22:08:34Z<p>Popecrunch: </p>
<hr />
<div>Mentors are a key part of the SS13 player support team, and as such, there are certain standards we must insist mentors maintain. Mentors are seen by players as a position of authority and trust - you're given tools that the average player doesn't have access to, so the average player sees the behavior of any given mentor as a reflection of Goonstation principles.<br />
<br />
== ENCOURAGED: ==<br />
* Use mentor-locked chat channels (the mentor channel in discord, mentorhelp responses to other mentors) to share knowledge to better assist players<br />
* Make a point of responding to mentorhelp requests that align with their own areas of expertise, and pay close attention to mentorhelps outside of their own areas of expertise, to expand their knowledge base.<br />
* Use the wiki as a resource, both for your own reference, and directing players to it for their own reference.<br />
* Refer most rules questions to the admin team - simple stuff is fine, but anything that you're not a hundred percent sure about, or gets into complicated territory, should go to the admin team.<br />
* Communicate with the admin team if someone breaks the rules in a mentorhelp, or gives you reason to believe they plan to break a rule in the very near future. "Hi I built this big bomb to blow up the bar because I'm mad I didn't roll traitor this round, but I can't figure out how to attach a signaler to it" would be a very good thing to let us know about!<br />
* Tailor their responses to mentorhelp requests with the goal of maximizing the player's fun. Keep in mind it's easy to take this too far - if a player is asking about how to use the science teleporter, it would be great to mention that there's stuff out there they might want to bring friends for. Giving them a shopping list of what exactly they should bring to handle any threats would be too much, and ruin the 'joy' of 'discovery' that comes from getting eaten by yetis because they didn't think to bring a weapon.<br />
<br />
<br />
== DISCOURAGED: ==<br />
* Answering too far past the question - let players play and make their own mistakes and discoveries. Avoid 'backseat driving'.<br />
* Communicating in any open Goonstation-branded context in a way that is insulting or abusive to players **when your mentor status is apparent**. Discord, forums, and OOC chat all clearly indicate your mentor status - and whether or not you intend it, there's the appearance of speaking from authority. Don't use that to hurt people.<br />
* Maintaining negative or antagonistic conversational habits in Goonstation-branded spaces, even when it doesn't rise to the level of abuse - you're representing our community, please don't make us look bad.<br />
<br />
<br />
== FORBIDDEN: ==<br />
* Use information gained from mentorhelp conversations to influence their play during the current round. This includes antagonist status, discussion of current or future events, or anything else that would be considered meta-gaming if it were among players.<br />
* Lie, mislead, or otherwise communicate in bad faith to players in mentorhelp conversations.<br />
* Use insulting or abusive language in mentorhelp responses. This game has a learning curve that approaches vertical, there's always going to be people asking what seems to be dumb questions.<br />
* Give players secret recipes or other information in mentorhelp responses that would get you yelled at for spoilers if you gave that information over the radio (or any other sort of open chat channel)<br />
<br />
[[Category:Rules]]</div>Popecrunchhttps://wiki.ss13.co/index.php?title=Admin_Guidelines&diff=28613Admin Guidelines2020-02-25T22:08:09Z<p>Popecrunch: </p>
<hr />
<div>Administrators are a key part of the Goonstation team, and as such, there are certain standards we must hold ourselves to. Following is a list of guidelines for behaviors that are required, encouraged, discouraged, and forbidden.<br />
<br />
== REQUIRED: ==<br />
* Members of the administrator staff (including coders) are required to also join the Goonstation Discord server, for purposes of communication. No specific level of interaction is necessarily required, but staff are expected to pay attention to at least ‘official’ channels and pings.<br />
* Members of the administrator staff (including coders) are required to periodically check the Goonstation forums periodically, at minimum the "Admin Discussion" subforum and the "Unban Appeals" and "Admin Complaints" section of the "Server Appeals" subforum.<br />
* Members of the administrator staff (including coders) are required to use unique, strong passwords for all Goonstation services, including Discord, SS13 forums, BYOND, Jenkins, and Bitbucket (the latter two only relevant to coders). Two-factor authentication is strongly recommended. More information, along with a number of useful tools for storing strong passwords in a secure way, is available [https://forum.ss13.co/showthread.php?tid=12733 here ](Goonstation administrator forum thread, must be logged in to view).<br />
<br />
== ENCOURAGED: ==<br />
* When speaking in public-facing channels (example: #general on the Goonstation Discord), it is best practice to mark any comment you make that is meant to represent your authority as an administrator (and conversely, mark any comment that could be interpreted as ‘official’ that isn’t intended to be). There are a number of ways of doing this such as a disclaimer statement (example: “[ADMIN NOTE] No, SephiRothIRA, you can’t behead the barkeep because you think alcohol is a sin, unless you rolled antagonist that round”; “[MY OWN OPINION] Chemistry is a gaggle of terrorists and the sooner their department is repurposed into a bee sanctuary, the better”) or emoji (example: “⚖ DetroitFraggleRockCity, hiding signaler-clown horn mechanisms places to torture the captain is not only allowed but informally encouraged”; “🤡 I will personally slay any player who torments Jones the Cat”). Pick whichever you like, as long as it’s clear.<br />
* Staff are encouraged to use all the tools at their disposal - including notes, logs, and each other’s opinions - to arrive at the best way to handle a given situation. Don’t be afraid to ask for a judgment call or other input! We’re all on the same team. Make especially heavy use of the notes function, if for no other reason than to make sure the next administrator that has to interact with that player has a chance to see any larger context that may be relevant.<br />
* Try to keep notes entries as fact-based as possible - “Advised player that they should practice more care when using bombs after they blew up the diner when other players were present. They claimed they didn’t know the other players were there, left it at a warning because this is their first offense.”<br />
* Staff are encouraged to answer adminhelp requests that align with their own areas of expertise, and pay close attention to adminhelp requests outside of their own areas of expertise, to expand their knowledge base.<br />
* Staff are encouraged to refer gameplay questions to mentorhelp, especially when already busy with something else. That’s exactly what mentors are there for! Be of as much help as you can if a mentorhelp request wasn’t answered or wasn’t answered helpfully, though - no reason to leave players hanging.<br />
* Staff are encouraged to interact directly with players and the community via actually playing the game, conversing on the forums and Discord, and actively paying attention to player feedback. This not only fosters a sense of community between players and staff, but also puts staff in the position to hear immediate feedback and otherwise learn ways to make the game better for everyone!<br />
* Staff are encouraged to let the wizards know if there is an issue with another person's conduct. As of the time this is being written, the best way to do this is to PM anyone with the ‘wizard’ role, but more graceful options are being considered. In no case will anyone be punished for bringing something to the attention of the wizards, no matter how the report is handled. In the absence of a system which allows a member of staff to alert the wizards as a group instead of individually, staff are encouraged to submit their report to as many wizards as they see fit if the member of staff is concerned any given wizard may be busy, unresponsive, or not inclined to respond to the report in the way the member of staff believes best.<br />
* Staff are encouraged to accept feedback from all sources and be willing to acknowledge their errors and strive to improve themselves whenever possible.<br />
<br />
== DISCOURAGED: ==<br />
* Off-topic chatter in ‘business’ channels (such as #admins) should be avoided when actual business is being conducted - for example, when administrators are discussing how to apply a rule to a situation, it’s a good idea to take a conversation about birds to an off-topic channel.<br />
* Communicating in any open Goonstation-branded context in a way that is insulting or abusive to players when your administrator status is apparent is strongly discouraged. Discord, forums, and OOC chat all clearly indicate your administrator status - and whether or not you intend it, there's the appearance of speaking from authority. Don't use that to hurt people.<br />
* Administrators are strongly discouraged from maintaining negative or antagonistic conversational habits in Goonstation-branded spaces, even when it doesn't rise to the level of abuse - you're representing our community, please don't make us look bad.<br />
* Administrators are discouraged from using their ‘fun buttons’ relentlessly - a couple tweaks can make a boring round interesting, or going completely nuts with them once in a great while can make for some fun stories, but don’t run it into the ground. Try to keep player experience a higher priority in your mind than your own amusement.<br />
* Administrators are strongly discouraged from revealing secrets of the round - the main example being the identity of any antagonists - to any player or member of the public while that round is in session. A few exceptions are a new player who has no idea what killed them, or if you are certain the player is out of the round for good - they are dead, their body has been destroyed, and they weren’t previously scanned in the cloner - and even then, exercise care, because they might talk about it in dead chat to someone who gets cloned.<br />
<br />
== FORBIDDEN: ==<br />
* Personal or character attacks are strictly forbidden. If you can’t reword your statement so it attacks someone’s decisions, statements, or actions instead of their personality, character, or (assumed) beliefs, hold it back. If you are struggling with how best to communicate about a member of staff that you believe is a poor fit for the administration team in a way that avoids personal or character attacks, feel free to communicate privately with a member of senior staff / wizard, and we’ll work with you on that or do what we can to address the issue you are trying to communicate.<br />
* Under no circumstances are members of staff to communicate internal issues or secrets to the players or general public. This includes, but is not limited to: Interpersonal arguments between members of staff, opinions of specific players or groups of players held by members of staff or staff in general, planned or future game functions, or information about administration structure that has been decided will be kept quiet. The sole exception is that you can talk about secrets and other game features IF AND ONLY IF you are either the sole person who created that content, or have explicit permission from the person or people who did. You probably want to screenshot that permission in case it’s challenged!<br />
* Under no circumstances are members of staff to share unsanitized notes of any player with players or the general public. You can retrieve a sanitized version of any player’s notes in Discord by using the .cleannotes <BYOND_key> command in Discord - this will strip the name of the administrator who entered the note. It would also be advisable to read over the notes and redact any other references to specific members of staff or other players.<br />
* Under no circumstances are members of staff to communicate PII (personally identifying information) about anyone - staff, player, or unrelated party - TO anyone else, with the exception of communicating with law enforcement and Discord’s Trust & Safety team. Some people choose to reveal some of their PII in general chat, often their nationality or gender, but unless you’re able to provide screenshots showing they freely discuss any given piece of PII (example: they talk about being from Los Angeles, or they’ve picked a gender role on Discord), it’s best to avoid talking about it entirely.<br />
** We use the same definition of PII as NIST does - real name, home or work address (including fragments such as city, state, postcode, and country), telephone numbers, age, date of birth, gender or sex, race or ethnicity, national identification numbers such as social security or social insurance numbers, bank account numbers, passport numbers, driver’s license or other ID numbers, and credit, debit, or ATM card numbers.<br />
* Administrators are forbidden from using information gained from adminhelp conversations or any other administrator tool to influence their play during the current round. This includes antagonist status, discussion of current or future events, or anything else that would be considered meta-gaming if it were among players.<br />
* Administrators are forbidden from lying about game rules (or their interpretation) or otherwise communicating in bad faith to players in adminhelp conversations. A little misleading is useful if it answers the question they (strictly speaking) asked without revealing something you don’t want to reveal - for instance, another player’s antagonist status - but please don’t overdo it.<br />
<br />
[[Category:Rules]]</div>Popecrunchhttps://wiki.ss13.co/index.php?title=Mentor_Guidelines&diff=28612Mentor Guidelines2020-02-25T22:07:10Z<p>Popecrunch: Created page with "Mentors are a key part of the SS13 player support team, and as such, there are certain standards we must insist mentors maintain. Mentors are seen by players as a position of..."</p>
<hr />
<div>Mentors are a key part of the SS13 player support team, and as such, there are certain standards we must insist mentors maintain. Mentors are seen by players as a position of authority and trust - you're given tools that the average player doesn't have access to, so the average player sees the behavior of any given mentor as a reflection of Goonstation principles.<br />
<br />
== ENCOURAGED: ==<br />
* Use mentor-locked chat channels (the mentor channel in discord, mentorhelp responses to other mentors) to share knowledge to better assist players<br />
* Make a point of responding to mentorhelp requests that align with their own areas of expertise, and pay close attention to mentorhelps outside of their own areas of expertise, to expand their knowledge base.<br />
* Use the wiki as a resource, both for your own reference, and directing players to it for their own reference.<br />
* Refer most rules questions to the admin team - simple stuff is fine, but anything that you're not a hundred percent sure about, or gets into complicated territory, should go to the admin team.<br />
* Communicate with the admin team if someone breaks the rules in a mentorhelp, or gives you reason to believe they plan to break a rule in the very near future. "Hi I built this big bomb to blow up the bar because I'm mad I didn't roll traitor this round, but I can't figure out how to attach a signaler to it" would be a very good thing to let us know about!<br />
* Tailor their responses to mentorhelp requests with the goal of maximizing the player's fun. Keep in mind it's easy to take this too far - if a player is asking about how to use the science teleporter, it would be great to mention that there's stuff out there they might want to bring friends for. Giving them a shopping list of what exactly they should bring to handle any threats would be too much, and ruin the 'joy' of 'discovery' that comes from getting eaten by yetis because they didn't think to bring a weapon.<br />
<br />
<br />
== DISCOURAGED: ==<br />
* Answering too far past the question - let players play and make their own mistakes and discoveries. Avoid 'backseat driving'.<br />
* Communicating in any open Goonstation-branded context in a way that is insulting or abusive to players **when your mentor status is apparent**. Discord, forums, and OOC chat all clearly indicate your mentor status - and whether or not you intend it, there's the appearance of speaking from authority. Don't use that to hurt people.<br />
* Maintaining negative or antagonistic conversational habits in Goonstation-branded spaces, even when it doesn't rise to the level of abuse - you're representing our community, please don't make us look bad.<br />
<br />
<br />
== FORBIDDEN: ==<br />
* Use information gained from mentorhelp conversations to influence their play during the current round. This includes antagonist status, discussion of current or future events, or anything else that would be considered meta-gaming if it were among players.<br />
* Lie, mislead, or otherwise communicate in bad faith to players in mentorhelp conversations.<br />
* Use insulting or abusive language in mentorhelp responses. This game has a learning curve that approaches vertical, there's always going to be people asking what seems to be dumb questions.<br />
* Give players secret recipes or other information in mentorhelp responses that would get you yelled at for spoilers if you gave that information over the radio (or any other sort of open chat channel)</div>Popecrunchhttps://wiki.ss13.co/index.php?title=Template:Rules&diff=28611Template:Rules2020-02-25T22:05:50Z<p>Popecrunch: </p>
<hr />
<div><noinclude>Navigational template for the [[:Category:Rules|Rules]] category. Includes an automatic categorization of the page into said category. </noinclude><center><br />
{| class="wikitable" width=100% style="font-size: 95%"<br />
! style="background: #CC7878; font-size: 100%;border: 2px solid #FFFFFF" | Server Rules<br />
|-<br />
| style="border: 2px solid #FFFFFF; text-align:center" | [[Rules|Basic Rules]] · [[RP Rules|Roleplaying Rules]] · [[Admin Guidelines]] · [[Mentor Guidelines]] · [[Metagaming]] · [[Grief]] · [[Human|Who is and isn't human (AI laws)]]<br />
|}<br />
<noinclude>[[Category:Navigational Templates]]</noinclude><br />
</center><br />
<includeonly>[[Category:Rules]] [[Category:Tutorial]]</includeonly></div>Popecrunchhttps://wiki.ss13.co/index.php?title=Admin_Guidelines&diff=28610Admin Guidelines2020-02-25T22:04:53Z<p>Popecrunch: /* FORBIDDEN: */</p>
<hr />
<div>Administrators are a key part of the Goonstation team, and as such, there are certain standards we must hold ourselves to. Following is a list of guidelines for behaviors that are required, encouraged, discouraged, and forbidden.<br />
<br />
== REQUIRED: ==<br />
* Members of the administrator staff (including coders) are required to also join the Goonstation Discord server, for purposes of communication. No specific level of interaction is necessarily required, but staff are expected to pay attention to at least ‘official’ channels and pings.<br />
* Members of the administrator staff (including coders) are required to periodically check the Goonstation forums periodically, at minimum the "Admin Discussion" subforum and the "Unban Appeals" and "Admin Complaints" section of the "Server Appeals" subforum.<br />
* Members of the administrator staff (including coders) are required to use unique, strong passwords for all Goonstation services, including Discord, SS13 forums, BYOND, Jenkins, and Bitbucket (the latter two only relevant to coders). Two-factor authentication is strongly recommended. More information, along with a number of useful tools for storing strong passwords in a secure way, is available [https://forum.ss13.co/showthread.php?tid=12733 here ](Goonstation administrator forum thread, must be logged in to view).<br />
<br />
== ENCOURAGED: ==<br />
* When speaking in public-facing channels (example: #general on the Goonstation Discord), it is best practice to mark any comment you make that is meant to represent your authority as an administrator (and conversely, mark any comment that could be interpreted as ‘official’ that isn’t intended to be). There are a number of ways of doing this such as a disclaimer statement (example: “[ADMIN NOTE] No, SephiRothIRA, you can’t behead the barkeep because you think alcohol is a sin, unless you rolled antagonist that round”; “[MY OWN OPINION] Chemistry is a gaggle of terrorists and the sooner their department is repurposed into a bee sanctuary, the better”) or emoji (example: “⚖ DetroitFraggleRockCity, hiding signaler-clown horn mechanisms places to torture the captain is not only allowed but informally encouraged”; “🤡 I will personally slay any player who torments Jones the Cat”). Pick whichever you like, as long as it’s clear.<br />
* Staff are encouraged to use all the tools at their disposal - including notes, logs, and each other’s opinions - to arrive at the best way to handle a given situation. Don’t be afraid to ask for a judgment call or other input! We’re all on the same team. Make especially heavy use of the notes function, if for no other reason than to make sure the next administrator that has to interact with that player has a chance to see any larger context that may be relevant.<br />
* Try to keep notes entries as fact-based as possible - “Advised player that they should practice more care when using bombs after they blew up the diner when other players were present. They claimed they didn’t know the other players were there, left it at a warning because this is their first offense.”<br />
* Staff are encouraged to answer adminhelp requests that align with their own areas of expertise, and pay close attention to adminhelp requests outside of their own areas of expertise, to expand their knowledge base.<br />
* Staff are encouraged to refer gameplay questions to mentorhelp, especially when already busy with something else. That’s exactly what mentors are there for! Be of as much help as you can if a mentorhelp request wasn’t answered or wasn’t answered helpfully, though - no reason to leave players hanging.<br />
* Staff are encouraged to interact directly with players and the community via actually playing the game, conversing on the forums and Discord, and actively paying attention to player feedback. This not only fosters a sense of community between players and staff, but also puts staff in the position to hear immediate feedback and otherwise learn ways to make the game better for everyone!<br />
* Staff are encouraged to let the wizards know if there is an issue with another person's conduct. As of the time this is being written, the best way to do this is to PM anyone with the ‘wizard’ role, but more graceful options are being considered. In no case will anyone be punished for bringing something to the attention of the wizards, no matter how the report is handled. In the absence of a system which allows a member of staff to alert the wizards as a group instead of individually, staff are encouraged to submit their report to as many wizards as they see fit if the member of staff is concerned any given wizard may be busy, unresponsive, or not inclined to respond to the report in the way the member of staff believes best.<br />
* Staff are encouraged to accept feedback from all sources and be willing to acknowledge their errors and strive to improve themselves whenever possible.<br />
<br />
== DISCOURAGED: ==<br />
* Off-topic chatter in ‘business’ channels (such as #admins) should be avoided when actual business is being conducted - for example, when administrators are discussing how to apply a rule to a situation, it’s a good idea to take a conversation about birds to an off-topic channel.<br />
* Communicating in any open Goonstation-branded context in a way that is insulting or abusive to players when your administrator status is apparent is strongly discouraged. Discord, forums, and OOC chat all clearly indicate your administrator status - and whether or not you intend it, there's the appearance of speaking from authority. Don't use that to hurt people.<br />
* Administrators are strongly discouraged from maintaining negative or antagonistic conversational habits in Goonstation-branded spaces, even when it doesn't rise to the level of abuse - you're representing our community, please don't make us look bad.<br />
* Administrators are discouraged from using their ‘fun buttons’ relentlessly - a couple tweaks can make a boring round interesting, or going completely nuts with them once in a great while can make for some fun stories, but don’t run it into the ground. Try to keep player experience a higher priority in your mind than your own amusement.<br />
* Administrators are strongly discouraged from revealing secrets of the round - the main example being the identity of any antagonists - to any player or member of the public while that round is in session. A few exceptions are a new player who has no idea what killed them, or if you are certain the player is out of the round for good - they are dead, their body has been destroyed, and they weren’t previously scanned in the cloner - and even then, exercise care, because they might talk about it in dead chat to someone who gets cloned.<br />
<br />
== FORBIDDEN: ==<br />
* Personal or character attacks are strictly forbidden. If you can’t reword your statement so it attacks someone’s decisions, statements, or actions instead of their personality, character, or (assumed) beliefs, hold it back. If you are struggling with how best to communicate about a member of staff that you believe is a poor fit for the administration team in a way that avoids personal or character attacks, feel free to communicate privately with a member of senior staff / wizard, and we’ll work with you on that or do what we can to address the issue you are trying to communicate.<br />
* Under no circumstances are members of staff to communicate internal issues or secrets to the players or general public. This includes, but is not limited to: Interpersonal arguments between members of staff, opinions of specific players or groups of players held by members of staff or staff in general, planned or future game functions, or information about administration structure that has been decided will be kept quiet. The sole exception is that you can talk about secrets and other game features IF AND ONLY IF you are either the sole person who created that content, or have explicit permission from the person or people who did. You probably want to screenshot that permission in case it’s challenged!<br />
* Under no circumstances are members of staff to share unsanitized notes of any player with players or the general public. You can retrieve a sanitized version of any player’s notes in Discord by using the .cleannotes <BYOND_key> command in Discord - this will strip the name of the administrator who entered the note. It would also be advisable to read over the notes and redact any other references to specific members of staff or other players.<br />
* Under no circumstances are members of staff to communicate PII (personally identifying information) about anyone - staff, player, or unrelated party - TO anyone else, with the exception of communicating with law enforcement and Discord’s Trust & Safety team. Some people choose to reveal some of their PII in general chat, often their nationality or gender, but unless you’re able to provide screenshots showing they freely discuss any given piece of PII (example: they talk about being from Los Angeles, or they’ve picked a gender role on Discord), it’s best to avoid talking about it entirely.<br />
** We use the same definition of PII as NIST does - real name, home or work address (including fragments such as city, state, postcode, and country), telephone numbers, age, date of birth, gender or sex, race or ethnicity, national identification numbers such as social security or social insurance numbers, bank account numbers, passport numbers, driver’s license or other ID numbers, and credit, debit, or ATM card numbers.<br />
* Administrators are forbidden from using information gained from adminhelp conversations or any other administrator tool to influence their play during the current round. This includes antagonist status, discussion of current or future events, or anything else that would be considered meta-gaming if it were among players.<br />
* Administrators are forbidden from lying about game rules (or their interpretation) or otherwise communicating in bad faith to players in adminhelp conversations. A little misleading is useful if it answers the question they (strictly speaking) asked without revealing something you don’t want to reveal - for instance, another player’s antagonist status - but please don’t overdo it.</div>Popecrunchhttps://wiki.ss13.co/index.php?title=Admin_Guidelines&diff=28609Admin Guidelines2020-02-25T22:04:25Z<p>Popecrunch: Created page with "Administrators are a key part of the Goonstation team, and as such, there are certain standards we must hold ourselves to. Following is a list of guidelines for behaviors tha..."</p>
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<div>Administrators are a key part of the Goonstation team, and as such, there are certain standards we must hold ourselves to. Following is a list of guidelines for behaviors that are required, encouraged, discouraged, and forbidden.<br />
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== REQUIRED: ==<br />
* Members of the administrator staff (including coders) are required to also join the Goonstation Discord server, for purposes of communication. No specific level of interaction is necessarily required, but staff are expected to pay attention to at least ‘official’ channels and pings.<br />
* Members of the administrator staff (including coders) are required to periodically check the Goonstation forums periodically, at minimum the "Admin Discussion" subforum and the "Unban Appeals" and "Admin Complaints" section of the "Server Appeals" subforum.<br />
* Members of the administrator staff (including coders) are required to use unique, strong passwords for all Goonstation services, including Discord, SS13 forums, BYOND, Jenkins, and Bitbucket (the latter two only relevant to coders). Two-factor authentication is strongly recommended. More information, along with a number of useful tools for storing strong passwords in a secure way, is available [https://forum.ss13.co/showthread.php?tid=12733 here ](Goonstation administrator forum thread, must be logged in to view).<br />
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== ENCOURAGED: ==<br />
* When speaking in public-facing channels (example: #general on the Goonstation Discord), it is best practice to mark any comment you make that is meant to represent your authority as an administrator (and conversely, mark any comment that could be interpreted as ‘official’ that isn’t intended to be). There are a number of ways of doing this such as a disclaimer statement (example: “[ADMIN NOTE] No, SephiRothIRA, you can’t behead the barkeep because you think alcohol is a sin, unless you rolled antagonist that round”; “[MY OWN OPINION] Chemistry is a gaggle of terrorists and the sooner their department is repurposed into a bee sanctuary, the better”) or emoji (example: “⚖ DetroitFraggleRockCity, hiding signaler-clown horn mechanisms places to torture the captain is not only allowed but informally encouraged”; “🤡 I will personally slay any player who torments Jones the Cat”). Pick whichever you like, as long as it’s clear.<br />
* Staff are encouraged to use all the tools at their disposal - including notes, logs, and each other’s opinions - to arrive at the best way to handle a given situation. Don’t be afraid to ask for a judgment call or other input! We’re all on the same team. Make especially heavy use of the notes function, if for no other reason than to make sure the next administrator that has to interact with that player has a chance to see any larger context that may be relevant.<br />
* Try to keep notes entries as fact-based as possible - “Advised player that they should practice more care when using bombs after they blew up the diner when other players were present. They claimed they didn’t know the other players were there, left it at a warning because this is their first offense.”<br />
* Staff are encouraged to answer adminhelp requests that align with their own areas of expertise, and pay close attention to adminhelp requests outside of their own areas of expertise, to expand their knowledge base.<br />
* Staff are encouraged to refer gameplay questions to mentorhelp, especially when already busy with something else. That’s exactly what mentors are there for! Be of as much help as you can if a mentorhelp request wasn’t answered or wasn’t answered helpfully, though - no reason to leave players hanging.<br />
* Staff are encouraged to interact directly with players and the community via actually playing the game, conversing on the forums and Discord, and actively paying attention to player feedback. This not only fosters a sense of community between players and staff, but also puts staff in the position to hear immediate feedback and otherwise learn ways to make the game better for everyone!<br />
* Staff are encouraged to let the wizards know if there is an issue with another person's conduct. As of the time this is being written, the best way to do this is to PM anyone with the ‘wizard’ role, but more graceful options are being considered. In no case will anyone be punished for bringing something to the attention of the wizards, no matter how the report is handled. In the absence of a system which allows a member of staff to alert the wizards as a group instead of individually, staff are encouraged to submit their report to as many wizards as they see fit if the member of staff is concerned any given wizard may be busy, unresponsive, or not inclined to respond to the report in the way the member of staff believes best.<br />
* Staff are encouraged to accept feedback from all sources and be willing to acknowledge their errors and strive to improve themselves whenever possible.<br />
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== DISCOURAGED: ==<br />
* Off-topic chatter in ‘business’ channels (such as #admins) should be avoided when actual business is being conducted - for example, when administrators are discussing how to apply a rule to a situation, it’s a good idea to take a conversation about birds to an off-topic channel.<br />
* Communicating in any open Goonstation-branded context in a way that is insulting or abusive to players when your administrator status is apparent is strongly discouraged. Discord, forums, and OOC chat all clearly indicate your administrator status - and whether or not you intend it, there's the appearance of speaking from authority. Don't use that to hurt people.<br />
* Administrators are strongly discouraged from maintaining negative or antagonistic conversational habits in Goonstation-branded spaces, even when it doesn't rise to the level of abuse - you're representing our community, please don't make us look bad.<br />
* Administrators are discouraged from using their ‘fun buttons’ relentlessly - a couple tweaks can make a boring round interesting, or going completely nuts with them once in a great while can make for some fun stories, but don’t run it into the ground. Try to keep player experience a higher priority in your mind than your own amusement.<br />
* Administrators are strongly discouraged from revealing secrets of the round - the main example being the identity of any antagonists - to any player or member of the public while that round is in session. A few exceptions are a new player who has no idea what killed them, or if you are certain the player is out of the round for good - they are dead, their body has been destroyed, and they weren’t previously scanned in the cloner - and even then, exercise care, because they might talk about it in dead chat to someone who gets cloned.<br />
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== FORBIDDEN: ==<br />
* Personal or character attacks are strictly forbidden. If you can’t reword your statement so it attacks someone’s decisions, statements, or actions instead of their personality, character, or (assumed) beliefs, hold it back. If you are struggling with how best to communicate about a member of staff that you believe is a poor fit for the administration team in a way that avoids personal or character attacks, feel free to communicate privately with a member of senior staff / wizard, and we’ll work with you on that or do what we can to address the issue you are trying to communicate.<br />
* Under no circumstances are members of staff to communicate internal issues or secrets to the players or general public. This includes, but is not limited to: Interpersonal arguments between members of staff, opinions of specific players or groups of players held by members of staff or staff in general, planned or future game functions, or information about administration structure that has been decided will be kept quiet. The sole exception is that you can talk about secrets and other game features IF AND ONLY IF you are either the sole person who created that content, or have explicit permission from the person or people who did. You probably want to screenshot that permission in case it’s challenged!<br />
* Under no circumstances are members of staff to share unsanitized notes of any player with players or the general public. You can retrieve a sanitized version of any player’s notes in Discord by using the .cleannotes <BYOND_key> command in Discord - this will strip the name of the administrator who entered the note. It would also be advisable to read over the notes and redact any other references to specific members of staff or other players.<br />
* Under no circumstances are members of staff to communicate PII (personally identifying information) about anyone - staff, player, or unrelated party - TO anyone else, with the exception of communicating with law enforcement and Discord’s Trust & Safety team. Some people choose to reveal some of their PII in general chat, often their nationality or gender, but unless you’re able to provide screenshots showing they freely discuss any given piece of PII (example: they talk about being from Los Angeles, or they’ve picked a gender role on Discord), it’s best to avoid talking about it entirely.<br />
** We use the same definition of PII as NIST does - real name, home or work address (including fragments such as city, state, postcode, and country), telephone numbers, age, date of birth, gender or sex, race or ethnicity, national identification numbers such as social security or social insurance numbers, bank account numbers, passport numbers, driver’s license or other ID numbers, and credit, debit, or ATM card numbers.<br />
Administrators are forbidden from using information gained from adminhelp conversations or any other administrator tool to influence their play during the current round. This includes antagonist status, discussion of current or future events, or anything else that would be considered meta-gaming if it were among players.<br />
* Administrators are forbidden from lying about game rules (or their interpretation) or otherwise communicating in bad faith to players in adminhelp conversations. A little misleading is useful if it answers the question they (strictly speaking) asked without revealing something you don’t want to reveal - for instance, another player’s antagonist status - but please don’t overdo it.</div>Popecrunchhttps://wiki.ss13.co/index.php?title=Template:Rules&diff=28608Template:Rules2020-02-25T22:00:01Z<p>Popecrunch: added admin guidelines</p>
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! style="background: #CC7878; font-size: 100%;border: 2px solid #FFFFFF" | Server Rules<br />
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| style="border: 2px solid #FFFFFF; text-align:center" | [[Rules|Basic Rules]] · [[RP Rules|Roleplaying Rules]] · [[Admin Guidelines]]· [[Metagaming]] · [[Grief]] · [[Human|Who is and isn't human (AI laws)]]<br />
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<includeonly>[[Category:Rules]] [[Category:Tutorial]]</includeonly></div>Popecrunchhttps://wiki.ss13.co/index.php?title=User_talk:Studenterhue&diff=23155User talk:Studenterhue2019-05-03T19:47:23Z<p>Popecrunch: </p>
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<div>I wish there were an ss13 wiki equivalent of a barnstar to give you, because your dedication is truly impressive. 🌟--[[User:Noah Buttes|Noah Buttes]] ([[User talk:Noah Buttes|talk]]) 19:39, 6 May 2017 (GMT)<br />
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I agree, thanks for everything you do! -[[User:Zewaka|Zewaka]] ([[User talk:Zewaka|talk]]) 15:48, 5 July 2017 (GMT)<br />
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Good chicken mentor say thank studenterhue [[User:Fosstarreagan|Fosstarreagan]] ([[User talk:Fosstarreagan|talk]]) 23:04, 6 July 2017 (GMT)<br />
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Hi, Studenterhue! Remember me? I was Karl Kingsley. We experimented on those artifacts together. Are you on the Goonstation discord? [[User:SacredSpirit123|SacredSpirit123]] ([[User talk:SacredSpirit123|talk]]) 05:35, 5 April 2018 (GMT)<br />
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[[File:Original_Barnstar_Hires.png||Bo|||100x150px]] Thanks for everything you do for the wiki, here's a barnstar! You're amazing! --[[User:Fosstar|Fosstar]] ([[User talk:Fosstar|talk]]) 02:12, 7 June 2018 (GMT)<br />
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Thank you for singlehandedly teaching everyone how to do everything, like a mentor but powerful [[User:John Warcrimes|John Warcrimes]] ([[User talk:John Warcrimes|talk]]) 16:32, 24 July 2018 (GMT)<br />
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Hey, how'd you go about getting images for some of the drinks? --[[User:InternetDweller|InternetDweller]] ([[User talk:InternetDweller|talk]]) 05:35, 31 January 2019 (GMT)<br />
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: I do the images on Paint.NET, the process looks like [https://i.imgur.com/yfjrTPp.png this] (enlarged for clarity). Most of the images I made were based on screenshots of glasses of them in my inventory. Since the stripes in the GUI showed up in the screenshots, I also had to take a color picker and recolor so it'd be a more uniform color. Then I'd remove a line of pixels between the top of the glass and the surface of the drink. Some of them were taken on an airbridge, in the arrivals shuttle, or just a regular table with bright lighting; for these, I just had to remove the line.<br />
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Thanks for the help! But now I have another problem. Please refer to this (wiki.ss13.co/File:Margarita.png) to see what's screwed up. --[[User:InternetDweller|InternetDweller]] ([[User talk:InternetDweller|talk]]) 01:20, 2 February 2019 (GMT)<br />
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: I'm glad to say it's not your fault, but the server's. I'm not sure what's happening server-side, but from a few MediaWiki forum posts about similar issues, the code that handles new versions of images hasn't ran yet. You can see this for yourself; notice how the image looks all weird and stretched on the page, but when you actually download it, it's the previous margarita image. In my experience, you just need to wait a few days. You can also readjust the size a bit with NUMBERpx tags on the images, like <nowiki>[[Image.png|16px]]</nowiki>.<br />
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dear friend studenterhue i want to tell you that i am aware you are a wiki robot disguised as a human, and that i am glad you have decided to use your powers for the good of the spaceman fart game community. with love, your friend, pope crunch [[User:Popecrunch|Popecrunch]] ([[User talk:Popecrunch|talk]]) 19:47, 3 May 2019 (GMT)</div>Popecrunchhttps://wiki.ss13.co/index.php?title=User_talk:Popecrunch&diff=23154User talk:Popecrunch2019-05-03T19:41:18Z<p>Popecrunch: Blanked the page</p>
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<div></div>Popecrunchhttps://wiki.ss13.co/index.php?title=User_talk:Popecrunch&diff=23152User talk:Popecrunch2019-05-03T19:39:23Z<p>Popecrunch: </p>
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<div>useful feedback only disclaimer<br />
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"This is not a hangout or chat thread. If you have feedback about the rules, please provide it, so long as it is constructive and meaningful. 'i don't think you covered x' 'do we really need to codify y?' 'i'm pretty sure that's not how we handle z' are all fine. 'please use the british spelling for colour' 'only one space after a period, please' 'NSFW is a better acronym to use than NWS' are all nitpicky details. I understand this is a difficult distinction to make, so I'm not going to punish people unless they're harping about a meaningless detail that has already been asked and answered. I am not your kindergarten teacher, it is not my job to give you a pat on the head and tell you that every sound that falls out of your face is special and wonderful. If you want to post just to post, do it elsewhere."<br />
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tossed it here for tinkering<br />
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[[admin page]]</div>Popecrunch